伊辛頓別墅(Easington Guest House)

Perfect getaway, from a short walk into the town centre and easy driving into the Cotswolds. Was greeted warmly by the receptionist and given the details i needed for my stay. The Housekeeping staff came into my room daily and made my bed and topped up supplies ie tea, coffee etc. I enjoyed breakfast for a couple of the mornings of my stay, the Full English is a must, good quality bacon & sausages. Give it a try if staying in Banbury.

This was a lovely period guesthouse and place to stay if you’re ever in Banbury. It’s close to town centre and has all you’ll need, whilst visiting. Debby, the host, is very accommodating and welcoming. Hopefully, if I’m that way again… I’ll stay with you next time I visit.. Thank you

Arranged via email to check in early but when I arrived , I was told over intercom that they knew nothing about it and no one was on premises until 4pm. I waited til 4pm and again told they knew nothing about my request. Apart from the above, my stay was lovely. Room 10, overlooking front of house. No road noise, very comfy bed (but duvet was a bit small) . Room, bedding and bathroom were spotless, nicely decorated and coordinated. I didnt have breakfast there, I thought £12.95 was too much for what was on offer. My only moan is very late check in and very early check out times. Communication could be better.

Warning to any trade people asked to work for them...DONT!! I was asked to attend a site meeting and provide work, having detailed exact costs of each stage. Since providing the work, and being chastised for doing it too quickly(!), I have been told they will not pay the invoice. No reason has been given. In nearly six years of trading, this is the first client to not pay me. It might be a nice place to stay, but its in Banbury...so proabably not.

We stayed here for two nights and the host was ever so friendly and polite and was the assistant sorry but we have forgotten there names but run by two lovely ladies, if I was to have a whinge it would have to be the times of the hotel I.E check in 4pm and checkout 10am very late in the day and very early in the morning the other gripe is the beds weren’t that very comfy and the floor was very uneven we would have appreciated a king size bed or a queen but not sure this was an option but made do with a small double which I suppose made it uncomfortable, we also found the steps leading to the main entrance were very tricky and steep to negotiate has there is no handrails either side which if it was icy would be impossible to climb.

Have stayed several times and perfect each time, this visit was for business so out most of the time, however was greeted with a smile at the end of each day. The garden is still in full bloom. The fire in the reception area is gorgeous now the nights are drawing in. Will return in the near future.

The positive side to this trip was the room was an average size, it was very clean and comfortable, the bed wasn't rock hard and it had a pretty good walk-in shower. It's also literally is a 2 minute walk from Carpark 3, 4 & 5 in the Horton General Hospital. The downside and there are a lot and the reason why I gave it a 1-star rating are: Breakfast costs £25 for 2 people. That's £12.50 each. Ours cost less in Tesco Extra, a 2 minute journey by car, down the road in Banbury. The Receptionist on the phone was very rude and threatened me with the Police before even getting there. She was Catastrophising and projecting what could happen. My partner is 6ft 5", I specifically booked a standard double bedroom to accommodate his height regarding the bed, but when I gave them a courtesy call before we left to say our time of arrival, I mentioned this and I said I couldn't say if he would kick the bottom footboard off in his sleep hence why I had asked for that specific type of room with no footboard in the pictures to be seen. I also mentioned he was Autistic, which also sent her into a spin. I didn't tell them in advance? - No! I shouldn't have to. The Receptionist/another person on the other end, quizzed me on it, in the end, she said we'd have to pay for a new bed if he broke the footboard off in his sleep. She then said, we will have to get the Police out and started ranting down the phone at me. She was very emotional about it and had a deep female gravel like voice, not like the proprietor. I can only believe she wasn't the Proprietor, just a member of staff. We went through several options and one of them was, don't bring my 6ft 5" partner and it would resolve the problem. My hospital appointment required a companion, because I knew it was going to be tough. I said to her, exasperated at what I heard, that wasn't an option. I've NeVeR heard anything like it in my life?! What kind of Customer service is this, and the reputation she'd just broken to several other people, made me think. Is she for real?! I tried afterwards to get hold of Agoda. Don't bother going with them, English speaking is foreign language and not understandable. As a Customer this experience just about threw me off course. I'd booked a double room with a double bed, the pictures I'd looked through for the standard double room was adequate for what I wanted, I only mentioned it when i phoned to just let them know we'd be a bit late. I didn't expect the barage of abuse and the fact, we don't have that room and all our rooms are allocated out. We only have a twin room with footboards on and maybe a double bed, but that has a footboard too, but you will be getting the twin room because we don't have the double room... *and hang on?! I was calling at least 4 hrs before they took in the next set of new customers. Allocated or not, you'd think they could accomodate if they'd overlooked the order arrangements in the first place? Coordinating can be hard for some. The end resu

No shampoo in shower, because of Covid??. No breakfast, staff shortage. No bar…but clean and tidy . Nice garden and located close to town with bars and restaurants. Could have been good but lack of toiletries is not 4 star