巴弗洛山小屋(Buffalo Mountain Lodge)

在熱水浴缸或史詩般的休息室放鬆身心的好地方！ 女孩旅行的好地方。

漂亮的小屋，房間很大，很舒服，有壁爐，乾淨。關於領土有問題，維修工作無處不在。

Nice holiday camp.

We stayed here when the weather dropped down to -35 F and the fireplace in our room kept us nice and warm. The staff were super kind and helpful and came to our room to deliver a space heater and more fire-starting supplies AND helped us build our first fire. They came by daily to ask if we needed anything and restocked the firewood throughout the day. The hotel is cozy and pretty and slightly off the main drag. The restaurant is amazing. Stay here!!!

This used to be one of the best places to stay in Banff. We've been staying here for over 20 years. It has been a couple years since we have made it back and there is a noticeable difference. New management is in place and you can definitely feel the shift. The significant changes were in the service and the details. The little things that used to make this hotel exceptional were missing at every turn. Check-in was arduous, disorganized. Especially since I called in advance to ensure a seamless start. Although the room was lovely, the new bathrobes are no longer plush and snuggly. Dinner was alright. However dessert and after dinner cocktails turned into a less than enjoyable situation (note: the new management has changed the room service rules, so be prepared to bring your own night cap, as they will no longer have that option. Which is extra inconvenient since the amenities that used to be across the street are gone. Double check the towel situation before you hop in the hot tub, always full we never thought to look and were caught without. Late check out, even if confirmed is questionable. Housekeeping walked in on me in the shower, half hour before check out. If you are having breakfast be sure the front desk doesn't automatically close out your room before you actually check out, otherwise it is a nigh**are to close out your stay. It's possible this was just a string of unfortunate events, though I think it will be a while before we choose this property again.

The Staff was unreasonable... They gave me a not pet friendly room even though my profile indicates I have a service animal. I informed them a day later and showed them documents as I checked in late that night. They are charging me $200 for cleaning fee because they put me in a room that's not pet friendly. She was also rude when she informed me of this. Waiting for a call from the manager.