花旗松度假村及木屋(Douglas Fir Resort & Chalets)

我們對這個地方很滿意。它看起來有些過時，但修復得很好（很像我們的家和我們自己）。我們主要想要它作為壁爐，但房間裡的東西不止於此，還有一個完整的廚房和全尺寸的電器。如果我們想在班夫做大量的家常菜，這將是理想的選擇。床很棒，工作人員非常友善和友好。它位於自然山區，距離班夫市中心僅五分鐘車程。我們有一個陽台，可以看到山景，房間前面的院子裡有鹿。度假村提供進城的巴士服務和免費門票。有一個水滑梯和一個室內和室外熱水浴缸，很不錯，但不是一個令人驚嘆的環境。如果你喜歡玉米迷宮，這棟建築裡有很多路線，需要一段時間才能學會。我們和其他客人開玩笑說這件事。總而言之，還不錯。我們會再次在這裡預訂。

A great stay

這是我們第三次造訪這家飯店。前兩個還不錯——沒有問題。這次，爐子和烤箱都壞了，維修只能修好爐子上的1個燃燒器。他不知道如何修理烤箱。家具被撕破，牆紙有些地方剝落，幾個櫥櫃不見了。亮點是室外熱水浴缸。不確定我們是否會回來。

預訂時承諾房間至少有三張床，並註明兩間帶淋浴的浴室。然而，我們只有兩張床和一間浴室。由於四個成年人被迫共用一個房間，沒有任何隱私。這不是我們預訂和支付的。該設施顯得陳舊且維護不善，這影響了我們的整體體驗。房間裡的灰塵引發了我們其中一位過敏。 我試圖與 ******** 代理交談，但他們只是一直告訴我酒店為我們提供了我們預訂的同一間房間，但這不是真的。

Please spend some extra money and stay at a better property. This place was equivalent to a motel 6. Dont go here if you have even the mildest of allergies. Dust covered the walls. For how much you pay, you would expect comforters that don’t feel like plastic. The couch was the most uncomfortable thing you will ever sit on. When the bed was pulled out, someone had to sit on the end so it wouldn’t fold back up. The staff was quick to bring us towels as needed but wouldn’t bring the right size. They would also always take our dirty towels but never replace them! So I had to call every day to request my towels to be sent. The fan in the bedroom was not stabilized so couldn’t be used unless you enjoy a very loud clicking sound when you sleep There was also either a timer or the staff would change our thermostat so it was boiling hot when we walked in. For a condo that sleeps 6, it did not fit 6 comfortably in the living space. 2 of our stove burners didn’t work. A constant smell of sulfur would come from the upstairs toilet. Some of the outlets didn’t work. Overall, not a great experience