路氹城奢華設計酒店(The Cotai Luxury Design Hotel)

В отеле чисто. Свежий ремонт в санузле. Есть все необходимое холодильник, кондиционер, балкон, удобная кровать, ТВ , чайник, фен.... Хорошая еда, есть вегитарианское меню, фрукты, кофе, чай, сахар... Персонал внимательный, быстро реагирует на просьбы. Другу посоветую этот отель.

Me and my partner are at the cotai luxury design hotel, in Bangkok. We have paid for two rooms, upon arrival they asked us to move into the same room, they then proceeded to put someone else in Ryan’s room. We do not get a choice of food, we have told them multiple times that we don’t eat seafood however they keep bringing our food with seafood in. We order have been ordering take always due to this, adding to our cost. However they let it go cold and then bring it up, it takes half an hour from it being delivered to the hotel for them to bring it up to us. They will not let us speak to the manager. We are so hungry and so tired we have to eat at specific times and If we miss that slot then we don’t get to eat. also wifi is practically unusable