TGI噴泉樹酒店的評價

來自住宿之回應: Dear Rajlakshmi, Greetings From Fountain Tree By TGI!!! Thank you for taking the time to provide us with your feedback. We greatly appreciate your compliments regarding our amazing staff who displayed genuine intent in providing excellent service during your stay. We're glad to hear that the location of our hotel was convenient for you and that you felt safe during your late-night walks. However, we apologize for the shortcomings you experienced with regards to our infrastructure. Your feedback regarding smelly rooms, stained carpets, frayed towels, and bird poo stuck to the window is duly noted, and we will address these concerns to ensure a better experience for our guests. We're sorry to hear that the room size and facilities did not meet your expectations. We understand your disappointment regarding the lack of a gym, pool, and round-the-clock restaurant. Your feedback will be considered for future improvements. We apologize for the issues you encountered with the showers. We will investigate this matter further to ensure that our guests do not face such inconveniences. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. If you have any further concerns or need assistance, please do not hesitate to reach out to us.

來自住宿之回應: Dear Ashok, Greetings From Fountain Tree By TGI!!! Thank you for your feedback! We're delighted to hear that you had a comfortable stay at our hotel. We're glad that our basic facilities met your requirements and that you found our rates to be reasonable. It's great to know that you enjoyed the decent spread of breakfast. We truly appreciate your kind words and look forward to welcoming you back in the future!