Best location. Amazing restaurant but more than that world's best Staff. Right from doorman to managers to servers to reception team- each and everyone made our trip memorable. We faced medical emergency and everyone was just amazing to help us with everything. Kudos and hats off to team Sheraton Whitefield
翻譯
來自住宿之回應: Dear Guest,It gives me immense pleasure to see that our team has been able to make your experience with us a memorable one.We believe that it is the minute details which help us curate such enriching experiences for you and it's always nice to hear when those are appreciated.We sincerely hope to welcome you back soon.Warm Regards,Sanjay GuptaMulti-property General ManagerSheraton Grand Bengaluru Whitefield Hotel & Convention Center
M.Yassin
喜來登俱樂部特大床房
入住日期 2025年3月
商務旅客
1則評價
10/10
傑出
發佈於 2025年4月24日
A very beautiful hotel with very kind staff.
They tried their best to make my stay pleasant.
Thank you to each and every one of them.
翻譯
來自住宿之回應: Dear Guest,Thank you for choosing to visit the Sheraton Grand Bengaluru Whitefield Hotel & Convention Center and we appreciate your time to share feedback of your experience. We are pleased to read your review and to note that you had a great time and that you were impressed with the overall service. Your praise for the team is very rewarding and will inspire them to scale greater heights towards excellence.The team and I eagerly await your return in the not too distant future.Warm Regards,Sanjay GuptaMulti-Property General ManagerSheraton Grand Bengaluru Whitefield Hotel & Convention Center
Loved the stay in Sheraton. Clean rooms, courteous staff, nice breakfast spread. Enjoyed my stay.
翻譯
RK_traveler12
入住日期 2026年3月
商務旅客
10/10
傑出
發佈於 2026年4月6日
It was amazing stay @sheraton hotel. Loved the hospitality by all the staff be it feast staff housekeeping gym trainer and front desk team. Each one of them were very supportive and helpful. Would like to acknowledge each one of them starting with restaurant chef Taushif ji, Soundar ji, Biswa ji, Abdul ji and team. Guddu ji , Flyod, Divyansh,Anikesh,Gulnaaz and Vishal. Each one of them has taken care of my food and helped me gain better experience during my stay. Housekeeping team jotirmay ji vikram and entire team were simply amazing. Amazing shine spa. Wonderful service.very hygiene. Security staff and especially bahadur ji has helped me with amazing buggy ride in the evening. Bahadur ji behaviour was very humble and polite. Grateful to all of them.Thank you
翻譯
6/50
來自住宿之回應: Dear Guest, Thank you for sharing such a heartfelt review. We are delighted to know you had an amazing stay and truly appreciated the warm hospitality, attentive service, and overall experience across our dining, wellness, housekeeping, and support teams. Your kind words mean a lot to us, and we look forward to welcoming you again soon. Warm regards, Elton Hurtis General Manager
Amalfad
入住日期 2026年8月
商務旅客
10/10
傑出
發佈於 2026年9月22日
Hotel idéal pour un business trip tres spacieux et les chambres sont très confortable avec tout le nécessaire dont une salle de sport spacieuse . Je suis restée 10 jours avec mes collègues et nous reviendrons certainement c’est devenu notre hôtel préférée. Tout le personnel est à l’ecoute et attentionné et particulièrement les monsieurs de la salle de sport ( ayan) et le monsieur qui ouvre la porte avec sa moustache à l’entrée. Merci pour votre professionnalisme
翻譯
來自住宿之回應: Dear Guest, Thank you for your wonderful feedback. We are delighted to know that the property has become your preferred choice for business travel and that you enjoyed the spacious accommodations, well-equipped fitness facilities, and the attentive hospitality throughout your stay. It is especially rewarding to hear that our associates made such a positive impression with their warmth, professionalism, and genuine care. Your appreciation will be shared with the team, and we sincerely thank you for your continued trust. We look forward to welcoming you back again soon. Warm Regards, Elton Hurtis General Manager Sheraton Grand Bengaluru Whitefield Hotel & Convention Center
訪客
入住日期 2026年6月
其他
2.0/10
發佈於 2026年7月29日
Thd disappointment regarding my experience at breakfast today at the Sheraton. The conduct of Ms. Poornima was extremely disappointing and far below the standards of hospitality one expects from a hotel of Sheraton's reputation. The issue arose regarding table allocation. Ms. Poornima insisted that there were no tables available other than the one she had assigned. I politely informed her that I was happy to wait for another table, but instead of handling the situation courteously, she responded rudely and without any regard for basic guest . Hospitality is not just about providing facilities—it is about treating guests with courtesy, respect, and professionalism. Unfortunately, Ms. Poornima's behavior reflected none of these qualities. If staff are not adequately trained in guest relations and basic etiquette, it can completely spoil the guest experience, as it did mine. I escalated the matter to the Manager on Duty, Mr. Akhil, and Ms. Sanam. I also appreciate Chef Abdul taking the time to personally apologize for the incident. While I value their efforts, the unpleasant experience had already affected my morning. I sincerely request that appropriate feedback and training be provided to Ms. Poornima on the fundamentals of hospitality, professional communication, and respectful guest interaction. No guest should be subjected to such discourteous behavior. I hope Sheraton will treat this matter seriously to ensure that other guests do not have a similar experience. Sincerely, Deepa
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Lucie B
入住日期 2024年8月
商務旅客
10/10
傑出
發佈於 2024年9月7日
Service parfait avec Suchi et Angel, restaurant délicieux chef Soundr au petit soin. Je recommande à 100% Merci pour tout !!!! Service parfait avec Suchi et Angel, restaurant délicieux chef Soundr au petit soin. Je recommande à 100% Merci
翻譯
來自住宿之回應: Dear Guest, It gives me immense pleasure to see that our team has been able to make your experience with us a memorable one. We believe that it is the minute details which help us curate such enriching experiences for you and it's always nice to hear when those are appreciated. We sincerely hope to welcome you back soon. Warm Regards, Sanjay Gupta General Manager Sheraton Grand Bengaluru Whitefield Hotel & Convention Center
Tiol59
入住日期 2024年2月
商務旅客
10/10
傑出
發佈於 2024年3月13日
Très premiere fois pour moi et superbe découverte pour l’instant ! Un tres bon hotel. Le restaurant est delicieux. Les chefs mohd Tauseef et le chef Indra bhandari sont là pour faire decouvrir leur cuisine ! Les fruits étaient delicieux. Le thé masala une tuerie!!!
翻譯
來自住宿之回應: Dear Guest, We are extremely grateful for your valuable feedback. It’s truly rewarding to have positively impacted your experience with our brand, this is our top priority at Sheraton Grand Bengaluru Whitefield Hotel and Convention Center as we persist with delivering true hospitality to all our guests. Thank you once again, your kind note is truly heartening for all our team members. We are looking forward to welcome you again. Warm Regards, Sanjay Gupta General Manager Sheraton Grand Bengaluru Whitefield Hotel and Convention Center
Thanks you Housekeeping team Sufyan,Dinesh made entrie stay was memorable, after long day rush office work ,different towel art which is kept in my room it's really make my day smile.lovely buffet separated morning breakfast,once again thankyou Sheraton team
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Manuela A
入住日期 2023年9月
商務旅客
10/10
傑出
發佈於 2023年10月16日
Room service buenísimo. Amelia es muy simpática y profesional. La comida muy rica y bien presentada. Recomiendo Fish&Chips si quieres cambiar de la cocina india. Una cena muy agradable en mi habitación. Gracias!
翻譯
來自住宿之回應: Dear Guest, Warm greetings of the day! It gives me immense pleasure to see that our team has been able to make your experience a memorable one. We believe, it is the minute details that help curate such enriching experiences for you and it's always nice to hear when our people are recognized. Your words of appreciation are well received and shared with all the team members especially Amelia. We sincerely hope to welcome you back soon. Warm regards, Sanjay Gupta General Manager