曼谷瑞享 BDMS 健康度假村的評價

來自住宿之回應: Dear Shangtaikangmin,Warm greetings from Movenpick BDMS Wellness Resort Bangkok!Thank you for selecting Movenpick BDMS Bangkok Hotel on this occasion and for taking the time to share your experience. Your opinion is very valuable to me in order to reflect on our service standard and look at ways to further improve the guest's experience in the future.I am pleased to read that you have thoroughly enjoyed your time with us and appreciated everything our resort hotel, located in the heart of Bangkok had to offer for a relaxing and indulging stay, filled with the genuine and friendly service spirit from our team. I look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits.Best regardsRubelRubel MiahGeneral ManagerMovenpick BDMS Wellness Resort Bangkok

來自住宿之回應: 親愛的安迪，曼谷瑞享 BDMS 健康度假村向您致以誠摯的問候！感謝您此次選擇曼谷瑞享 BDMS 飯店，並抽空分享您的入住體驗。您的意見對我而言非常寶貴，有助於我改進我們的服務標準，並在未來尋求進一步提升賓客體驗的方法。我很高興看到您這次入住我們酒店並度過了愉快的時光，並欣賞了我們熱情的接待、友好的服務、瑞享巧克力時光、豐盛的早餐以及我們度假村提供的一切，讓您在這次入住中享受到難忘的時光。我真心期待再次歡迎您入住曼谷瑞享 BDMS 健康度假村飯店，並確保您在未來的入住中再次擁有愉快的體驗。此致 魯貝爾 魯貝爾米亞 總經理 曼谷瑞享 BDMS 健康度假村

來自住宿之回應: 親愛的 Mae214221，曼谷瑞享 BDMS 健康度假村向您致以誠摯的問候！感謝您在近期泰國之旅中入住曼谷瑞享 BDMS 健康度假村，並抽出時間分享您的入住體驗。我衷心感謝您的真誠回饋，這有助於我不斷反思我們的服務，並尋求未來持續提升賓客體驗的方法。我很高興得知您最近的入住體驗完全符合您的期望，您也很高興能藉此機會與我們一起慶祝了您的結婚週年紀念日。感謝您對我們團隊友好且樂於助人的服務精神的讚賞，我對此深表感謝，並很樂意與他們分享，因為我相信他們會非常感激您的認可。我相信您已安全回國，我們期待再次歡迎您入住曼谷瑞享 BDMS 健康度假村，並確保您在未來的旅程中再次擁有愉快的入住體驗。此致 魯貝爾 魯貝爾米亞 總經理 曼谷瑞享 BDMS 健康度假村

來自住宿之回應: Dear Reviewer,Warm greetings from Movenpick BDMS Wellness Resort Bangkok!Thank you for choosing to stay at Movenpick BDMS Bangkok Hotel on your recent travel to Thailand, even for a short stay, and for taking the time to share your experience. I sincerely appreciate your genuine comment, and I am glad to learn that you have fully enjoyed your time with us and appreciated the hotel facilities, the spacious room, the peaceful and relaxing environment of the resort, the helpful service spirit from our team and everything our resort had to offer for an enjoyable time on this occasion.We look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits.Best regardsRubelRubel MiahGeneral ManagerMövenpick BDMS Wellness Resort Bangkok

來自住宿之回應: 親愛的 GremlinChan，曼谷瑞享 BDMS 健康度假村向您致以誠摯的問候！感謝您在如此特別的節日期間選擇曼谷瑞享 BDMS 酒店，並抽出寶貴時間分享您的入住體驗。我衷心感謝您的真誠回饋，這有助於我反思我們目前的服務水平，並尋求進一步提升賓客體驗的方法，從而提升您未來的入住體驗。雖然我理解您近期的入住體驗總體上符合您的預期，但我也注意到您在水壓方面遇到了一些不便。我深切體會您的感受，並對於由此造成的失望深感抱歉。這絕對不是我希望我們為您或其他賓客提供的體驗，我們非常遺憾您帶著不愉快的心情離開。雖然我可能無法消除您上次入住帶來的任何不愉快感受，但請放心，我已要求我們的工程總監檢查您入住的房間，並採取適當的措施改善水壓，以避免將來給其他客人帶來不便。我相信這會讓您感到安心，也讓您放心，您的回饋和體驗對我至關重要。儘管有上述問題，我仍真誠地希望在您下次到訪曼谷時再次歡迎您入住瑞享 BDMS 曼谷健康度假村，並期待我們團隊為您提供更加舒適愉悅的住宿體驗，讓您感受到我們熱情友好的泰式待客之道。此致 魯貝爾 魯貝爾米亞 總經理 瑞享 BDMS 曼谷健康度假村

來自住宿之回應: 親愛的賓客，曼谷瑞享 BDMS 健康度假村向您致以誠摯的問候！感謝您在近期泰國之旅中選擇入住曼谷瑞享 BDMS 酒店，並抽出時間分享您的入住體驗。我真誠歡迎每位賓客的回饋，這有助於我不斷反思我們的服務，並尋求進一步提升賓客體驗的方法，從而提升您未來的入住體驗。然而，我理解您近期的入住體驗未能達到您的預期，並且從您的評論中了解到，您對附近沒有便利商店、我們服務團隊的服務不夠周到以及酒店的清潔度感到不滿。我深切體會您的感受，並對您上次入住給您留下的任何負面印象深表歉意。請允許我坦誠地告知，雖然我們可能無法更改酒店位置，但為了方便客人，我們每小時提供一次班車服務，可送客人前往 BTS 輕軌站以及中央使館區和中央奇隆區購物中心，那裡有眾多商店、便利店、餐廳等等。我相信這能減輕您的擔憂，讓您感到安心和放心，因為您的回饋和體驗對我很重要。同時，我理解您對我們酒店的清潔度和團隊服務不足感到失望。對於服務上的不足，我深感抱歉。請您放心，我會親自與我們的行政管家和餐廳經理討論這些問題，以便再次強調酒店的清潔標準，以及我們培訓團隊始終如一地為客人提供的真誠關懷、樂於助人和友好的服務理念。儘管有任何失望，我真誠地希望再次歡迎您來到曼谷瑞享 BDMS 健康度假村，並有機會彌補您上次入住留下的糟糕印象，確保您在未來的住宿中擁有更加順暢和愉快的體驗。此致RubelRubel Miah總經理曼谷瑞享 BDMS 健康度假村

來自住宿之回應: Dear valued guest,Warm greetings from Movenpick BDMS Wellness Resort Bangkok!Thank you for selecting Movenpick BDMS Bangkok Hotel on your recent travel to the Land of Smiles and for taking the time to share your experience. I genuinely welcome every guest's feedback as this helps me to reflect on our service standard and look at ways to continuously improve our guest's experience and enhance your future stays.However, while I understand that your recent stay experience was overall to your expectations, I also noticed that you were somewhat unhappy with the lack of helpfulness from our team to assist resolving some incidents that you have experienced on this occasion. I sincerely empathize with your feelings and apologize for the disappointment caused as this is certainly not the type of experience I would like to provide to you nor to any guests and it most unfortunate that we had you leave our doors somewhat disappointed. Rest assured that I have shared your feedback with our Front Office Manager to re-emphasize to all receptionists about the friendly service, helpfulness and genuine care, aligned with our Movenpick service standard and to always engage with our guests in a caring and helpful manner to avoid such negative feelings from our guests. I trust this will ease your concerns and bring you comfort and reassurance that your feedback and experience matter to me and my team to constantly improve our service offering and your future stays.Despite your disappointment, I sincerely look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok on your future travels to the city and ensuring a more seamless and blissful stay.Best regardsRubelRubel MiahGeneral ManagerMovenpick BDMS Wellness Resort Bangkok

來自住宿之回應: Dear valued guest,Warm greetings from Movenpick BDMS Wellness Resort Bangkok!Thank you for selecting Movenpick BDMS Bangkok Hotel on this occasion for celebrating your son's birthday and for taking the time to share your experience. Your opinion is very valuable to me in order to reflect on our service standard and look at ways to further improve the guest's experience in the future.I am pleased to read that your recent family stay was entirely to your expectations, and you have thoroughly enjoyed your time with us and appreciated the little attentions and special celebration arranged by our team. I look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits.Best regardsRubelRubel MiahGeneral ManagerMovenpick BDMS Wellness Resort Bangkok

來自住宿之回應: 親愛的客人：瑞享曼谷 BDMS 健康度假村向您致上誠摯的問候！感謝您不辭辛勞分享您近期在瑞享曼谷 BDMS 飯店的入住體驗。我衷心感謝您的真誠回饋，這有助於我和我的團隊反思我們的服務，並不斷探索未來如何進一步提升賓客體驗。我很高興得知您在我們酒店度過了愉快的時光，並對我們度假村提供的一切表示讚賞，讓您在近期的入住中享受到放鬆身心的美好時光。我們期待再次歡迎您入住瑞享曼谷 BDMS 健康度假村飯店，並確保您在未來再次擁有愉快的入住體驗。此致 魯貝爾 魯貝爾米亞 總經理 瑞享曼谷 BDMS 健康度假村

來自住宿之回應: Dear Reviewer,Warm greetings from Movenpick BDMS Wellness Resort Bangkok!May I thank you for taking the time to share your recent stay experience with us at Movenpick BDMS Bangkok Hotel. I sincerely appreciate your genuine feedback as this helps me to reflect on our service offerings and look at ways to constantly enhance our guest's experience in the future.I am delighted to read that you had a fantastic time on this occasion and appreciated everything else our resort had to offer for an indulging moment on this occasion. I look forward to welcoming you again at Movenpick BDMS Wellness Resort Bangkok Hotel and ensuring another blissful stay with us on your future visits.Best regardsRubelRubel MiahGeneral ManagerMovenpick BDMS Wellness Resort Bangkok

來自住宿之回應: 親愛的評論者，您好，歡迎來到曼谷瑞享 BDMS 健康度假村！感謝您抽空分享您最近在曼谷瑞享 BDMS 飯店的住宿體驗。您的意見對我而言非常寶貴，有助於我改善我們的服務，並持續尋求未來進一步提升賓客體驗的方法。我很高興得知您在我們酒店度過了一段愉快的時光，並讚賞酒店的清潔標準、健身和健康設施、輕鬆的氛圍、餐飲服務、瑞享巧克力時光以及我們度假村提供的一切其他服務，讓您盡享美好時光。我期待再次歡迎您入住曼谷瑞享 BDMS 健康度假村酒店，並確保您在未來的訪問中再次擁有愉快的住宿體驗。此致RubelRubel Miah總經理曼谷瑞享 BDMS 健康度假村

來自住宿之回應: Dear valued guest,Warm greetings from Movenpick BDMS Wellness Resort Bangkok!May I thank you for returning at Movenpick BDMS Bangkok Hotel on this occasion and for taking the time to share your experience. I genuinely welcome every guest's feedback in a constructive manner as this helps me and my team to constantly reflect on our service offerings and look at ways to continuously look at ways to further enhance our customer satisfaction.However, I understand that your recent stay was not to your expectation as you have left some belonging back in April and was not able to retrieve them on this occasion. I sincerely empathize with your feelings and humbly apologize for any disappointment caused. Naturally, I have called for an investigation and understand that while your original stay was in March 2025, our team has proactively contacted you to inform about your belonging left behind and, have been informed by your good self that you will return to the hotel in April 2025 to collect the belonging, which was carefully stored by our Housekeeping in the "Lost & Found" for you to collect back. However, as nobody came in April and there was no further communication or information as to when you may come to collect your belonging, our team followed the Lost & Found policy to store the item for 6-months (which was already beyond the standard 3 months for such items). After 6 months and without any claim, as per our standard policy, the item was removed from the Lost & Found and donated to the local charity. I understand that this was not your expectations, nevertheless, please understand that the hotel team has taken the appropriate steps to retain the item for our collection for more than the reasonable timeline, but without any further communication from your end, our team had to follow the standard procedures to discard long-term stored items. I sincerely thank you for your kind understanding.Despite the above matter, I sincerely hope to welcome you again at Movenpick BDMS Wellness Resort Bangkok and ensure a more seamless and blissful stay with us on your future visits.Best regardsRubelRubel MiahGeneral ManagerMovenpick BDMS Wellness Resort Bangkok

來自住宿之回應: 親愛的艾瑪，謹代表曼谷瑞享 BDMS 健康度假村向您致以誠摯的問候！感謝您抽空與我們分享您近期在曼谷瑞享 BDMS 飯店的入住體驗。我衷心感謝您的回饋，這有助於我反思我們的服務，並不斷探索未來如何進一步提升賓客的體驗。我很高興得知您在我們酒店度過了一個美好的時光，因為您恰好慶祝了兒子的生日，並且非常感激我們度假村為您在近期泰國之旅中提供的一切，讓您享受了一段難忘的家庭時光。感謝您對我們團隊真誠、友好和樂於助人的服務的讚賞，我很樂意與他們分享，因為我相信他們會非常感激您的認可。期待您再次光臨曼谷瑞享 BDMS 健康度假村飯店，並確保您在未來再次擁有愉快的入住體驗。此致 魯貝爾 魯貝爾米亞 總經理 曼谷瑞享 BDMS 健康度假村

來自住宿之回應: 尊敬的Ha Ho Hai，您好！謹致以曼谷Movenpick BDMS Wellness Resort曼谷飯店的誠摯問候！感謝您抽空與家人分享您近期在曼谷Movenpick BDMS酒店的入住體驗。我衷心感謝您的真誠回饋，這有助於我反思我們的服務水平，並尋求未來進一步提升賓客體驗的方法。我很高興得知您對酒店的設施、熱帶花園般的度假環境、寬敞的客房以及酒店的清潔標準表示讚賞。我期待再次歡迎您入住曼谷Movenpick BDMS Wellness Resort曼谷酒店，並確保您在未來再次擁有愉快的入住體驗。此致 魯貝爾 魯貝爾米亞 總經理 曼谷Movenpick BDMS Wellness Resort曼谷