來自住宿之回應: Thank you so much for your wonderful review! 😊 We’re thrilled to hear that you were satisfied with your overall experience. It’s great to know that the privacy and room design made your stay more enjoyable, especially with the spacious bathtub, comfortable sofa, and large balcony. We’re also glad you loved the rooftop pool, executive lounge breakfast, and the views from the happy hour restaurant! 🌟Your feedback truly means a lot, and we’ll be sure to continue providing that same level of comfort and quality. We hope to welcome you back for another relaxing stay soon! 🌺
來自住宿之回應: Thank you for your wonderful review! We're thrilled to hear that your Spring Festival stay exceeded expectations. It’s great to know you enjoyed our prime location, convenient shuttle service, and the highlights of our lounge breakfast, pools, and jacuzzi. Our team takes pride in providing warm and attentive service, and we’re glad we could make your stay comfortable. We look forward to welcoming you back for another fantastic visit!
訪客
素可泰套房
入住日期 2024年10月
夫妻/情侶
12則評價
3.7/5
發佈於 2024年11月30日
早餐非常好,all you can eat! 可由0700食到1700,鐘意幾點起身就幾點起身食🤗食物亦好食,Rooftop 泳池景色一絕。房間很大,露台一絕!遺憾嘅係,泳池沒有恆溫,27樓沖涼位置沒有風筒;房間執房服務有待改進,浴鹽由第一日使用後沒有重新替補。酒店某啲設施可能已開始殘舊。酒店位置偏僻只有一條單程路可直達酒店大堂,所以道路有點擠塞。如要召喚車輛必須預留時間;如要使用另外一條路就必須在酒店外面街口行回酒店。整體服務員有禮貌、只有26樓早餐位置服務員態度欠佳。
來自住宿之回應: Thank you for sharing your experience with us. We're glad to hear that you found the room facilities comfortable and appreciated our special day arrangements and infinity pool. However, we’re sorry to learn about the afternoon tea service not meeting expectations. Your feedback is valuable, and we will address this with our team to ensure better service in the future. We truly appreciate your support and hope to provide an even better experience on your next visit!
酒店服務確實一流,衛生亦十分之好.
頂樓泳池景觀完美
可惜洗手間座廁損毁,使用期間曾經數次自行關上
早餐十分之普通,性價比較低
最後不得不說酒店的位置10分差勁
首先距離bts 較遠,如果步行前往酒店的話,需要15分鐘-20分鐘時間;如果想call grab or taxi,四周的交通均十分擠塞,等待車的時間十分之久,當希望由酒店離開的時候,因為亦十分之塞車,又要待很久
來自住宿之回應: Thank you for your detailed feedback! 😊 We're delighted that you appreciated our first-class service, cleanliness, and the stunning rooftop pool views. However, we sincerely apologize for the inconvenience caused by the toilet issue and the breakfast not meeting your expectations.Regarding the location and transportation challenges, we understand how frustrating this can be. While we can’t change the traffic situation, we’ll continue looking for ways to make travel more convenient for our guests. Your feedback is invaluable, and we truly appreciate it. We hope to welcome you back for an even better experience in the future! 🚗✨
入住suite套房,房內設施完備,bubble bath 的確很有創意,另可享用R top private pool.。早餐種類豐富,all you can eat 非常適合吃貨。享受了120 aroma massage 朋友即是Thai massage, 感覺到位,達標。雖然整體性價比不高,但一分一分貨,這是有質素服務的基本概念。