曼谷愛侶灣君悦酒店

Extremely disappointing – this hotel should not carry the Grand Hyatt name I have stayed at many Hyatt properties around the world, including several Grand Hyatt hotels — but this one was a complete shock. Apart from the brand name, this hotel has absolutely nothing to do with Hyatt’s usual standards. In fact, I believe many of the positive reviews are manipulated, because what we experienced was nowhere near acceptable. The hotel is extremely old, the rooms are in terrible condition, and the maintenance is just unforgivable. In our room: • The windows were dirty and barely sealed. • The furniture was visibly stained and worn out. • One of the mirrors was broken and covered with tape. • No hot water — the water was barely lukewarm, which made showers unpleasant. • Everything felt dusty and neglected. We were shocked and asked the manager to change our room. We were shown another room, but it was in equally poor condition. It’s clear this is not an isolated issue — all rooms appear to be in the same degraded state. I had originally paid for five nights. But by the second day I realized I could not continue staying in this hotel and requested a refund for the remaining three nights. What’s being advertised and what is delivered are completely different — this is misleading and unacceptable. I am also filing a complaint with trip.com, where I made the booking, and will escalate this to Hyatt corporate. This property seriously damages the reputation of the Hyatt brand. Avoid this hotel at all costs. It does not deserve the Grand Hyatt name.

Хороший отель, локация идеальная, прекрасный завтрак, немного староват, но персонал старается изо всех сил, чтобы угодить. Советую посетить французский ресторан, шеф -француз, достойные блюда, устрицы) по вечерам живая музыка с музыкантами из Южной Африки, очень классные ребята.