"我強烈推薦這家酒店，一切都堪稱一流，祝賀喜來登酒店！溫水泳池、一流的水療中心、豐盛的早餐，五星級好評！"

"房間很寬,很乾淨,需要一些維修,但以付出代價,還不夠可承受。"

"非常棒的一家凱賓斯基！在班斯科是最棒的體驗～"

"遺憾的是，飯店的設施與價格不符。雙人房僅含早餐，售價200歐元。房間裡只有一個插座，在床邊，連接著一盞燈；浴室外還有一個插座，位置很低，靠近地面（而且是壞的！結果我們沒辦法給手機、平板電腦、相機和手錶充電）。與其說是水療中心，不如說更像兒童泳池，家長在裡面教小朋友游泳，大一點的孩子則在裡面跑來跑去、潛水、玩球。飯店有前往纜車站的接駁車，但中午12點到下午3點之間沒有接駁車！而且巴士很舊。酒店聲稱提供這些服務，但實際服務卻非常糟糕。"

"Excellent value for money hotel"

"我們家裏度過4天假期,2+1套寬的溫的舊房間,有32c熱四人子可以免費使用3個。早餐美,晚餐的價格表現很好,喝得很高,但是在頭可以買的價格也很合適的***肉。高達滑雪中心的服務也可提供2000 原則,在酒店滑雪租方面,滑雪隊是新鮮的,很好的,酒店員工們很有幫助,有關係,我建議"

"好酒店看起來很漂亮 人也吃了一家餐館 吃牛肉 真是推"

"酒店的位置好乾淨,員工笑臉"

"Currently here at the hotel and I have to say the statement best 4 * mountain hotel in Bulgaria is definitely overrated First of all receptionist at the hotel doesn’t offer too much information and the app hotel guide as well Traveling with a child we decided to go all inclusive but not a good choice at all … they have very limited choices for all three meals, definitely not child friendly and all food is Warm at best, all the food seems recycled from one meal to another, no grills, very few sides The drinks are very low quality and even so, the “bars” for all inclusive are placed in areas very hard to get … like none of the bars are accessible if you want to use the lounge to relax Kids animation almost inexistent and children playground is very very small the shuttle bus to the slopes has a break at lunch, so no way you can go skiing with the child and get back for lunch you have to take a taxi The famous spa/pool area is very small compared to the hotel capacity and it gets very crowded in the afternoon. The pool can’t be used for swimming as it it built with level variations, most of the pool is 80 cm deep, so people just stay there in the water … It was a very bad choice coming at this hotel and of course they charge you for the full reservation when you arrive … something I didn’t see at any other hotel At this price point you can definitely find a lot better options in Bansko …"