設有酒吧的馬雷斯梅酒店

A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.

Stayed in the hotel for 2 weeks, got a sweet deal for early booking. Got a free upgrade for my room upon arrival (with a terrace and a bathtub inside, though the latter would actually be a downgrade in my books since it emitted sewer smell almost everyday without me using it). Overall would recommend, nice staff, close to Callela station and the beach, hotel provides free beach umbrellas to borrow but beach towels are for a fee of 5 euros. Had breakfasts and dinners which were nice, always a couple of options of fish and meat at dinners (but drinks are paid).

The staff are very friendly ＜3 We arrived really late as it was quite further location from the airport, but we felt very welcomed as soon as we walked in. The cleaning staff cleaned and made our bed every day and I had no complains! They were very helpful when we came to ask about transportation. The city itself was beautiful and we really enjoyed our stay :))

My pillows stank of sweat I had to use a T-shirt as a case. Couldn’t get the safe to work, couldn’t get the phone to work. The pool was very cold, could have been heated. Positives, food was great, amenities for families is good. Nice pool bar which provided drinks and food. Also nice play area near the bar. receptionists could have been a bit more friendlier

接待處的小伙子在我們辦理入住時非常友好，並隨時盡力幫助我們。 雙人房大小合適，床也很舒服。浴室大小適中，設施齊全。陽台上的景色無與倫比，是欣賞日出的絕佳地點。確實，因為靠近火車站，所以早上你會聽到火車的聲音。但在那個時候醒來真的很值得，尤其是這樣你就不會錯過早餐，這是我最喜歡的部分。種類繁多，品質優良。 我不會給它的清潔度打十分，但總體來說還不錯。我絕對會給這家酒店比網上顯示的更高的評分。性價比非常棒，特別是如果您使用 Trip.com 折扣預訂的話。

我們真的很喜歡在這家酒店的住宿。公寓現代,乾淨,設施齊全,有一個方便的廚房,舒適住宿所需的一切。酒店有三個游泳池,這是一個很大的獎勵。 位置優越!步行到火車站只有5-minute,到海灘5分鐘左右。 工作人員很友好,樂於助人,整體氛圍放鬆和熱情。我會很高興再次入住這裏,強烈推薦給其他旅客

What We Liked: Family-Oriented Vibe: A fantastic atmosphere for traveling with children. Great Pools & Water Park: The nice pools and the small water park were a big hit and kept the kids entertained. Friendly Staff: The team members were welcoming and helpful throughout our stay. What Needs Improvement / What We Didn’t Like: Apartment Building Quality: The apartment buildings felt isolated from the main hotel area and appeared quite outdated. The decor felt old-fashioned, making it feel more like a basic apartment rental rather than a hotel experience. Short Breakfast Window: For families who need time to wake up and get ready, the breakfast time window is simply too short. It is not long enough to comfortably catch breakfast with kids. No Housekeeping or Towel Replacements: During our 4-night stay, the rooms were never cleaned once, and towels were never replaced. Lack of Variety at Dinner: The dinner buffet lacked variety, and the dishes were frequently repeated night after night.

Hotel muy acogedor y limpió. Cerca de la estación de Renfe. Personal muy amable.

度假類型區很棒的地方。我們路過,可以做晚訂。友好的工作人員和良好的房間。只是要小心整個區域的音樂,直到11pm/midnight。 餐廳的好地方。超市和娛樂。路上什麼都有

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