We were lucky enough to experience the Adults Only Waitui Beach Club Package which gave us a little bit more luxury of being pampered at the Spa and entry into the more sophisticated Journal Lounge. At the lounge we had daily complimentary high tea which was delightful, Bubbly with Breakfast and delicious complimentary sunset cocktails or Gin and Tonic with a beer for Hubby! The staff in the Executive Lounge went above and beyond with their service, in particular Payal who had such grace and Professionalism, Kara with her infectious laugh and Agnes who was a delight with her quiet demeanor. Mili, Loyalty Supervisor, thank you for checking with us that our stay was meeting our expectation (which it was) and giving us an insight on how the resort was travelling since Covid. Waitui Beach Club Grill...you cook an excellent steak and your staff's recommendation of the fish curry was spot on considering I hadn't tasted one before. Thank you to your staff who always made us feel welcome, especially Vau who always remembered our names throughout our stay! A big thank you to Claire too for indulging me with some French conversation which I remembered from my school days! Finally, thank you to Solo for your professionalism and friendly nature in both checking us in and out. We ran out of paper to note down more staff but please note you are all exceptional too. SEE YOU NEXT YEAR!!!
Amazing! We stayed here as a family of 6. 2 kids and 4 adults. We booked the 2 bedroom villa. Upon arrival the lobby is incredible! The staff played the wooden instrument to welcome us. In the process of checking in my son mentioned it was going to be his birthday in a few days. The staff promptly took us in a golf buggy to our room and shortly after all our luggage was delivered. The 2 bed room villa was AMAZING! The two bedroom were well separated from each other and very large in size. Each had their own bathroom and balcony. Beds were very comfortable. It also had a kitchen (stove, microwave, fridge, utensils etc) and living/dinning room. There was also a washing machine and dryer & a bathtub. The rooms overlooked the gorgeous pool area. Rooms were cleaned impeccably! The grounds were gorgeous!!! The numerous swimming pools were always clean and well maintained. On my son’s birthday the buffet breakfast staff brought out a cake and sang Happy Birthday to my son….. and later in the afternoon the Hotel staff delivered him a birthday cake with a lovely birthday card! The staff really would go above and beyond for their guests. The cocktails & food were amazing! There was security 24/7 walking around. Right at the front of the hotel is a little supermarket with quite reasonable prices. If you’re interested in jet skiing don’t book through the hotel “activity” desk they made it really difficult. Walk over to the other JetSki hire on the way to Radisson…. They were cheaper and a lot easier to deal with. The hotel also had numerous free activities throughout the day. We had the most incredible & relaxing stay and would absolutely recommend it to everyone!
Everyone is very welcoming and very kind! They all working very hard to provide the best service! Adi and everyone at Blu Bar and Grill surprised us with happy anniversary song and chocolate cake 😍❤️ thank you so much Adi for putting an effort to get to know us and also extra care for us. Very blessed you have served us!
A 5 minute walk from port Denarau, spacious 2 storey apartment, comfy beds, easy check in/out, great hotel info detailing local restaurants. a great place for an overnight stay. downside is there's no real cafe/restaurant on site. we went to indian rest at port called Indigo, was the best we've ever had.
For one, the property is flat out gorgeous. The landscaping, location, and view is spectacular. There are games for kids, a very affordable spa experience. There is a cafe and three restaurant’s at the resort. The Mexican restaurant was very good as was the service. A lot of reviews talk about the friendly hospitality of the Fijian culture, but Wyndham has some notable exceptions of employees who are more than that. They exhibit genuine humor and the willingness to engage more than just that professional level of serving us. At the Mexican restaurant I observed our waitress relieving a mother of her baby, mom was so grateful to have a minute to read the menu and make choices for her and her 4 year old. I watched as the employees lovingly cooed over the baby and passed her from employee to employee. I know some parent would be terrified of this, but it seemed to really embody the adage of it takes a village… However, our bartender at the swim up adult pool, Mela, was extraordinary! Mela was friendly and gracious, but as we talked more and more, she moved beyond the friendly facade and we were able to get to know her on more of a personal level, but never unprofessional. My husband’s favorite drink is an Old fashioned. Whiskey and the knowledge of the regular bartender seems to be lacking in this part of the world (reasonable as different cultures have different tastes). But, Mela was so gracious and flexible that she was open to let my husband talk her through how to make one. They fine tuned it together, and since then, if we are getting a drink, we go to Mela. She is a humble and beautiful soul and we are grateful that we got to meet her. My only reason for 4 star and not 5 was the Beach Club restaurant. The choices were meager and the food was not on par for the other places. We like to ask our waitress for their opinion as we have found that employees will give their honest opinion about what they like and/or what is popular with other guests. She didn’t have a recommendation and we found what we chose was not great. I appreciated that while she clearly didn’t care for the food, she also was professional and did not say anything negative about her employer. Just a few observations and experiences. It’s a pretty great place to go on vacation.