巴塞隆拿巴塞羅那聖徒車站附近酒店

酒店整體設計，房間設施超讚，巴塞隆拿四星性價比之王，品質優過英格迪！ 酒店很新，房間設施很新，品質也好，住的很舒服！ 服務沒有，前台幾個女的冷臉，不愛提供幫助，住兩晚不給提前續房卡，第二天還讓換房間不提前告知，怎麼溝通也不願意提供幫助，氣哭

We had rather a long wait to check in and were not acknowledged by the staff on reception who were dealing with two other guests checking in. There were five staff behind the reception desk but it took a good five minutes maybe longer before anyone attended to us!! This did not feel like the best start but our check in was then done quickly and efficiently but not what I would call a warm welcome. Our room was on the sixth floor and was nice and clean. The beds are really comfortable and apart from the half the tv channels everything worked fine. I was surprised there were no tea and coffee making facilities in the room considering this is a four star hotel. The pool area was also a little disappointing.

太喜歡巴爾梅斯了酒店，地理位置超級好，幾乎所有的景點都在幾百米，特別買買買後回來放行李還能繼續逛，特別感謝前台的男經理，長得帥人也好 nice，我們 check out 後寄存了行李 2 天去 sitges 玩，火車站走過去 7 分鐘，位置太好了 另外幾乎所有的網紅餐廳都在附近，馬路對面有家 24，小時超市，附近超多美食 交通也很方便，公交車下來 1 分鐘

The hotel is away from the city centre but it is easily accessible by metro. Staff at check-in and breakfast are friendly. We had a triple room, it consists of a double bed and a sofa bed in a separate area. The first night, there were no bed sheets provided for the sofa bed. We went down to the front desk and sheets were delivered to our room promptly. The next day, housekeeping provided a proper blanket and towels for the sofa bed, which is good. I recommend that they should provide these on the first night for triple rooms though. Our room has a jetted tub, but it never worked in the 5 nights we stayed. Other than this, our stay was good. The room has modern decor and a balcony. Breakfast is great with a lot of options: different types of bread with tomato paste and olive oil to add, scrambled egg, sausages, fresh fruits, yogurt, veggies, coffee, tea and juice. Breakfast staff did an excellent job in keeping all the items refilled very quickly.

酒店硬件設施一般，房間不大，但服務很好，位置極佳，在感恩大道上，出門就可以逛街，酒店正對面是愛馬仕，出門右轉100米左右是米拉之家，左轉走路5分鐘是巴特羅之家。入住的第二天早上，被施工吵醒，是酒店停車場在施工，投訴後，酒店給免費升級到了高層景觀房，並贈送了天台酒吧4分免費小吃和2杯飲品，根本吃不了。住這裏這裏比較安全，出行方便。不過早餐品種不太多，連續住了5天有點吃膩了。

這是我在西班牙住過的最好的住宿。 位置很好,歡迎酒香檳很好吃,水壓真的很好。乾淨舒適。 除了晚上睡覺時路上有聲音之外, 大家都很滿意。

The location was excellent and I felt very safe when out for a run in the early morning. The staff were friendly and helpful. We took advantage of the hotel breakfast and it was perfectly acceptable -- nothing spectacular but no problems either. The shower in particular was a problem in that it drained poorly, was very slippery when wet (see: drained poorly), and caused a lot of flooding on the floor of the main bathroom, which increased the slippery danger. The beds were comfortable and I appreciated the staff leaving an extra pillow in the armoire if we wanted it.

非常舒適的酒店。寬敞的公寓,有2個房間。兩個房間都配有帶有Chrome投屏的電視。一個小廚房,可以非常有用。他們也有自動售貨機,以防您在最後一分鐘需要什麼。離地鐵和夢幻般的健身房只有幾步之遙。

避免這家酒店,這家酒店特別針對計劃停留超過3天的geust,存在很多問題。請閱讀到最後!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!我們預訂了帶有提前簽到的套房,並在預訂了提前簽到時發送了一封電子郵件,其中包含可以在預訂時簽到的問題。我們收到了曼努埃拉·威奇的電子郵件,她根本沒有欺騙我的預訂,即使我發送了我的預訂 nr 。她回答說,提前入住是可用的。在發送郵件後,她對誤解表示抱歉,因爲我已經預訂了提前檢查,她只是在發送電子郵件之前沒有檢查過我的個人資料。接下來的幾天,我再次發送了一封關於出租車等的電子郵件...大多數電子郵件無法得到答覆。幾天就到了我們的套房。淋浴間漏水很大。溼地毯上正在長着。Whe已經報了這個至少4/5次了,只有2次他們採取行動了,問這個給管家,甚至他們告訴我他們報了多次,Whe只是驚訝的告訴我們酒店工作人員不聽他們說話!。大多數情況下,他們只是忽略它。Guesst並不總是能夠使用游泳池,而您支付酒店的費用,因爲公司不得不不斷租用游泳池,以便客人無法使用,特別是在晚上。我們注意到屋頂每天有噪音。幾乎每天都有一個派對在屋頂上播放音樂,這完全沒問題,只有音樂的聲音如此響亮,你可以在房間裏聽到。幾乎每天都有一個派對在上面進行。屋頂。對於那些想第二天早上早起或不得不上班的人,他們的睡眠受到干擾,非常糟糕。電梯/電梯的鑰匙卡不能正常工作。當你插入卡片上去時,它就不工作了。結果發現很多客人都有這個問題。我聯繫前台,討論9月21日的午餐,因爲需要在07:00退房,不能用早餐來做,所以問他們有什麼選擇。好像這不可能是粗的。1名年輕男性員工,9月19日06:30在前台說,早上“哦沒問題”,我需要與預訂部覈對您是一個高級會員,通過我們的網站預訂,我可以安排你那天退款,吃一頓外賣早餐不值錢(以一種粗魯無禮的方式),認真嗎?這就是你如何與酒店客人交談的方式?帶走不是什麼??他要求我發確認郵件,他答應我聯繫預訂部,並答應在一天結束的時候聯繫我,但正如預期的那樣,沒有聽到任何消息。一天結束的時候,我再次聯繫了前台,當然我跟曼努埃拉說了話,曼努埃拉告訴我不可能得到一個完全好的,但是她怎麼知道的?沒有聯繫預訂部

Please do not live in this hotel, it’s basically not in Barcelona, you have to take the public transportation up to 1 hour to get to Barcelona by transferring at least twice. The wi-fi is too unstable to even watch youtube video. Most importantly, some staff are NOT capable of their jobs. On the first day I came here, I called the reception and asked about the laundry fee, a Tall Thin old man told me and emphasized twice that the laundry fee is included in the room and said they would ask people to pick up my clothes. However, nobody came. When I called again, a middle-aged woman told me that I have to drop the clothes in the reception because they don’t have time for me now. As she said, I went down with my bag of clothes. However, an old man in the reception said I should not give them the clothes but to leave in my room. But they can ask people to drop the clothes in my room and then took them to the laundry. What a mess! When I picked up my laundry I was surprised that there was a long bill since the guy in reception clearly said the lauded was in the room fee. And when I went to the reception and asked, the girl with long blond hair confront with me and acted very condescending. To quote exactly what she said ‘No, you must misunderstood, you room even did not include the breakfast, it came with nothing, only the wi-fi. Laundry fee is not in the room, everyone knows!’ I explained patiently multiple times and asked her to maybe ask her college because I didn’t tell a lie but she rolled her eyes and literally said ‘I can’t do anything, if you don’t understand, you go ask my boss’ and pointed to the boss (an old man stand right besides her talking to another customer). Before I opened my mouth, this girl talked in Spanish to her ‘boss’ first and the old guy frowned. I was pretty sure she tell the truth. I didn’t say I don’t want to pay the laundry, but I have to check what I heard. The way these staff did their jobs and solve problems were one hundred percent unprofessional and annoying. I love traveling in Barcelona but these few people just made our impression on Spanish hotels go down.