皇家宮廷套房酒店(El Palauet hotel)

Lights control did not work . Unable to switch on and off the light (basic) first night slept with lights on second night had to switch if from power distribution board. Staff where not abro to fix A/C did not work even after telling several times that room was very hot staff where not able to fix (Seems it is one for all building not individual Units ) After trying several (more than 25 times ) impossible to reach by phone to reception desk had always to go down and speak face to face Noise when metro passes by vibrations are felt throughout property Nobody contacted after all this complaints

The hotel is beautiful and the facilities are generally well maintained, although ergonomic compromises were made in service of design that grew increasingly uncomfortable. For example, the unconventional bathroom faucet and shallow sink meant that the faucet can only be turned on slightly or else water would bounce off the sink and flood the floor. Other inconveniences include a centralized AC that can only be adjusted by calling reception. But the big drawback here is the periodic, room shaking rumble from the subway trains passing below. The hotel is right above a major station, which is great for taking that subway line, but not so great if you're trying to get some sleep while jetlagged and not used to have a rattle every 10-15 minutes that lasts till 1am and later on weekends. I wish the other reviews had mentioned this when I was doing my research.

Hotel muy bien ubicado. Habitaciones impresionantes, con detalles ...