巴塞隆拿之家青年旅館(Casa Barcelo Hostel Barcelona)

Não corresponde ao que está na Booking. Não há ar condicionado, não há limpeza no quarto, não é quarto isolado, visto que a porta da varanda não fechava e então entrava vento e frio, barulho...para não falar dos WC... Falta muita manutenção... Resultado, não ficamos hospedados. Tudo mau, o que nos valeu nesta má experiência foi o excelente atendimento dos dois funcionários, que carinhosamente nos tentaram ajudar da melhor maneira, mais não podiam fazer. Escolham outra opção!

I stayed in this hostel a week ago with 3 of my friends. When we arrived, we were shocked to see our room. A tiny bedroom with two bunk beds and no space for four us to stand together. Bedsheets we’re dirty along with the mattresses. The lockers seen in the pictures are not there anymore, only a huge roll out drawer underneath the bunk beds. Staff didn’t seem to know how to deal with issues or complaints. Was told the “boss” would come the next morning to attend to our complaints and never did. The “outside terrace” was run down and closed at 9pm along with the kitchen closing at 11pm. I understand noise at night can be annoying, but you don’t automatically become full at 11pm. Toilets were tiny, shower was fine. Had to ask for air conditioning to be turned on multiple times, and we returned one night our bedroom door unlocked when we triple checked that it was locked before we left. The nice window/balcony seen in the pictures we’re not apart of our room (which we had expected), we only had a glass door/window that led to buildings on either side and had no natural sunlight or air. If we had left the window open during the night, it was accessible from the bathroom, anyone could come in. Hostel is located at the bottom floor of an apartment complex and the door to the hostel was always left open. Felt very unsafe and unclean staying at this hostel and wouldn’t recommend it to anyone to spend over €300 on this place, or any money at all.

Ambiente ospitale, clienti per lo più giovani, sono stato bene per 5 notti in questo ostello. Lo staff cordiale e la colazione, nulla di straordinario ma comunque efficace, inclusa nel prezzo. Molto bello il giardinetto, magari più ospitale in primavera, ben organizzate le camere dove i letti sono dotati ognuno di tendina, luce e corrente. Lo staff è giovane e efficiente però si può ancora migliorare in tante piccole cose.