阿布奧西餐廳酒店(Abac Restaurant Hotel Barcelona GL Monumento)

Dear Shownino, thank you for taking the time to share your experience with us. We appreciate your kind words about our staff, location, and restaurant. We are truly sorry to hear about the challenges you faced with accessibility in your room. Providing a comfortable and accommodating stay for all our guests is of utmost importance to us, and we regret that we fell short in meeting your specific needs. Your feedback regarding the accessibility concerns has been noted, and we will work on addressing these issues to ensure a more pleasant stay for our guests with mobility requirements. We sincerely apologize for any inconvenience this may have caused you, and we appreciate your patience and understanding. We would love the opportunity to make it right for you in the future. If you decide to stay with us again, please reach out to us directly so we can ensure all necessary arrangements are made to provide you with a seamless and enjoyable experience. Your comfort and satisfaction are our top priorities, and we are committed to improving based on your valuable feedback. Thank you for choosing to stay with us, and we look forward to the possibility of welcoming you again in the future.

Hemos pasado cuatro noches en el ABAC durante el puente de diciembre y he de decir que ha sido una experiencia muy agradable. El hotel es un oasis de paz en la zona alta de Barcelona; las habitaciones son amplias, luminosas y perfectamente equipadas; el desayuno -de altísima calidad- se sirve en la maravillosa biblioteca, etc. Pero lo mejor de todo es la gran profesionalidad y amabilidad de todo el personal, pendiente de cada detalle, con esa cortesía tan barcelonesa, que agrada pero no invade. En fin, volveremos en cuanto podamos.

Nos encantó. La habitación era espectacular y la atención del personal exquisita. Nos pareció un privilegio el hecho de tener que atravesar la cocina para acceder a la habitación. En un hotel tan vinculado a la gastronomía es un lujo!!

Generally a very nice hotel. Especially the bathtub area was great. It is in a residential area, very safe. It is a small hotel, only 15 rooms, The entire staff was very friendly. The main general criticism was that it seemed to be a restaurant first, hotel 2nd. Also, the only dinner restaurant was a prix-fix menu, more than $300 per person. Would expect more choices. The specific criticism: I asked front desk if there was English speaking news channel on TV. Now, we generally go to bed early. The gentleman at the front desk offered to come to our room to set it up. It was about 9:30 pm and my wife was in bed already. After 15 to 20 minutes, he couldn't figure out how to get any channel, English or Spanish, on the tv. He said he was sending someone else up, and about 15 minutes later, a woman came up. After about 10 minutes, she called someone else who came up about 10 minutes later, and got the TV channels on after about 15 minutes. They immediately left, with a Spanish speaking station on. We scrolled through about 70 to 80 channels, and while there were two or three channels playing movies in English, we found no news stations.

This hotel is quite amazing. We were only able to spend one night here but it was a fantastic experience. It is an ultra modern hotel with superb fixtures and fittings. It was all so very comfortable. The suite was huge and a further huge outdoor terrace. It is in a lovely area of Barcelona . The excellent breakfast was served on a delightful terrace. The staff were very welcoming and helpful. A thoroughly first class, 5 star experience.

The hotel is beautiful. Their spa is gorgeous. The restaurant is thé best restaurant of Barcelona, I will make a separate 5* review for the restaurant. I do suggest heavily to go to the restaurant and to book a separate different hotel if you do not want to be treated like sh*t by the refeption staff. Especially Maria Jose from the reception is so rude and incompetent that she has almost screwed up my entire weekend. The manager has later tried to apologize for the disgusting treatment that we have received from this horrible woman by inviting us to some cocktails but this does not compensate the feeling this awful person left. I feel bad for her colleagues who do try to make tge guests feel good. I have been many times in the amazing restaurant and I will return but even though I have stayed in this hotel in the past and the rooms are nice I won’t ever stay here anymore and will try to safe my friends and followers from this horrible experience.

Acceuil correct mais dès l'arrivée dans notre chambre choqués par l'état . Sol plein de marques noires, rideaux troués, tâchés, joints Sdb sales. Lavabo cassé. Vitres sales etc. Chose inimaginalbe dans un 5 * en France. Fonctionnement réglage lumières pas simple. Peignoirs inadaptés aux tailles . Niveau piscine, hamman, jaccuzzi joints avec traces de moisis, pomme de douche rouillée. Jaccuzi chambre, une simple baignoire toute petite, quand vous rentrez dedans vous êtes scotchés aux buses qui sont censées fonctionner et il a fallu 1h pour un remplissage et fonctionnement normal tout en étant ventousé aux buses vu le peu de largesse de la baignoire, dans laquelle impossible de bouger. Chambre soit disant insonorisée, une farce, on entend les voitures de l'extérieur, les portes de palier des voisins qui claquent et la lumière du couloir qui passe de chaque côté. Le seul point positif est la literie, c'est tout. Personnellement nous ne remettrons jamais les pieds dans ce type de structure qui se fout de la clientèle en osant proposer des prestations dans cet état lamentable. Il ne semble avoir aucun suivi d'entretien. Et bien que nous ayons signalé tout cela sur place, aucune réaction de la part de la Direction. Suite à tout cela nous avons décidé de ne prendre ni petit déjeuner, déjeuner ou diner sur place, donc aucun avis à ce niveau là.

Hemos hecho una escapada mi marido y yo, después de mucho tiempo, esperando encontrar un buen sitio dónde descansar y disfrutar de una nueva experiencia culinaria. Pocas veces hacemos reseñas de los sitios a los que vamos, pero en esta ocasión no podíamos dejar de hacerlo puesto que tanto la estancia en el hotel como la desgustacion del menú superó nuestras expectativas. Espacio y enclave fantástico, y el menú toda una obra de arte para los cinco sentidos. Calidad, familiaridad y profesionalidad hacen que todo resulte perfecto.

Je suis super déçu de cette hôtel l’accueil. Service Room pas agréable du tout. Ensuite vous avez la surprise arriver chez vous qu’il vous facture le minibar une honte vous envoyer des mails ils vous répondent pas ils ignorent vos mails c’est encore pire une honte plus jamais je viendrai dans cet hôtel.