來自住宿之回應: Dear guest,We sincerely thank you for taking the time to share your experience and for your kind rating of 8.7/10. We are delighted to hear that you found our hotel clean and that our reception team, including our Chinese-speaking colleagues, could assist you in making your stay comfortable, from restaurant recommendations to reservations at our Michelin-starred restaurant, Caelis.We are glad that you enjoyed our location and found it convenient for early flights, and we truly appreciate your detailed comments regarding your experience. Your feedback is invaluable to us as we continually strive to provide exceptional service.It would be a pleasure to welcome you back to Ohla Barcelona in the future, and we hope to have the opportunity to create an even more memorable stay for you.Warm regards,Iraia ArocaResponsable d'Experiències | Experience ManagerOhla Barcelona *****
來自住宿之回應: 尊敬的賓客,非常感謝您分享您的入住體驗。我們很高興聽到我們的熱情好客和對細節的關注充分體現了我們「以誠待客」的精神,您的入住體驗甚至超越了世界知名酒店。這些評論對 Ohla Barcelona 團隊來說是一種莫大的鼓勵,他們每天都在努力為賓客打造非凡的體驗。得知您如此滿意,我們更有動力在未來繼續為您提供卓越的體驗。我們真誠地期待在不久的將來再次歡迎您來到巴塞隆納,並為您打造難忘的入住體驗。此致,Ohla Barcelona 團隊
來自住宿之回應: Dear Guest,Thank you very much for your wonderful review and perfect score. We are delighted to hear that you enjoyed our service, ambiance, and facilities, as well as the breakfast offerings, including the unlimited champagne and fresh, delicious dishes. It is particularly gratifying to know that you appreciated the miso soup—it warms our hearts to hear it brought you comfort each day.Your kind words truly motivate us to continue providing exceptional experiences to all our guests.We sincerely look forward to welcoming you back to Ohla Barcelona in the near future.Warm regards,Iraia ArocaResponsable d'Experiències | Experience ManagerOhla Barcelona *****
匿名用戶
設計房
入住日期 2025年9月
家庭旅遊
12則評價
9.0/10
非常好
發佈於 2025年10月10日
定的套房一家三口很適合~落地馬德里直接轉抵達巴塞隆拿下樓轉了轉
發現酒店的roof bar就很美
來自住宿之回應: Dear Guest,Thank you very much for your wonderful feedback and for giving us such a high rating! We are delighted to hear that the suite was perfect for your family and that you enjoyed discovering our beautiful rooftop bar.We would like to kindly clarify that the photo of the restaurant and the suite that has been shared online does not belong to Ohla Barcelona.It was a pleasure having you with us, and we sincerely look forward to welcoming you back in the future for another memorable stay.Warm regards,Iraia ArocaResponsable d'Experiències | Experience ManagerOhla Barcelona *****
來自住宿之回應: Dear Guest,Thank you very much for your kind feedback and for awarding us such a high rating! We are delighted to hear that you had a very good stay with us.It was a pleasure having you with us, and we sincerely look forward to welcoming you again in the future for another memorable experience.Warm regards,Iraia ArocaResponsable d'Experiències | Experience ManagerOhla Barcelona *****
Everyone of the staff - Front Desk, Concierge and The restaurants, is friendly and professional. Highly recommended.
翻譯
來自住宿之回應: Dear Angie CKC,Thank you so much for your lovely feedback! We’re thrilled to know that you felt well taken care of by our entire team — from the Front Desk and Concierge to the restaurant staff.It means a lot to us that you would recommend us, and we truly hope to have the pleasure of welcoming you back again soon!Alba BiliottiFront Office & Guest Experience Manager
來自住宿之回應: Dear guest,We sincerely thank you for taking the time to share your experience and for your kind rating of 10/10. We are delighted to hear that you felt safe in our location, enjoyed our service, and appreciated the breakfast and our restaurant. Your positive comments about our culinary offerings are truly appreciated.It was a pleasure having you with us, and we hope to have the opportunity to welcome you back to Ohla Barcelona in the near future, so we can continue to provide you with memorable experiences.Warm regards,Iraia ArocaResponsable d'Experiències | Experience ManagerOhla Barcelona *****
來自住宿之回應: Dear guest,Thank you very much for your perfect score and for sharing such a wonderful review. We are delighted to hear that you enjoyed our luxurious and elegant design, top-notch facilities, attentive service, and excellent gastronomy.It is especially rewarding to know that you appreciated our rooftop pool bar and our central location, making it easy to explore Barcelona’s main attractions and shopping areas.We sincerely look forward to welcoming you back to Ohla Barcelona on your next visit and hope to provide another memorable stay.Warm regards,Iraia ArocaResponsable d'Experiències | Experience ManagerOhla Barcelona *****
來自住宿之回應: Dear Guest,Thank you so much for your kind words! We’re thrilled to hear you enjoyed the artistic design of our hotel and the personalized service we strive to offer. It’s great to know that the little details helped make your stay more comfortable and enjoyable! However we sincerely apologize for the inconveniences you encountered in your room. Please rest assured that we have forwarded your feedback to our maintenance department for a thorough review of the issues mentioned and as part of our annual inspections, we will take these details into account to further improve. We greatly appreciate both your kind words about our team and your constructive feedback, as it is essential for us to keep improving and provide you with a flawless experience on occasion of future visits.Sincerely, Alba Biliotti Responsable de Recepció i Experience | Front Office & Guest Experience Manager Ohla Barcelona *****