The location was great. The hotel looks beautiful from the outside and the lobby area is pretty also. But when you go into the actual room, it's is not well maintained. The carpeting is old and stained as well as the bed bases. No exhaust system in the bathroom so there's mold on the ceiling as well as no bath mats were provided for a very slippery tub even though they stated that there would be. Nobody ever picked up the front desk phone when you called. The rooms weren't well cleaned everyday. They didn't vacuum daily and our bathroom sink was stopped up for most of our stay. One of the beds was broken. For the most part, the front desk staff was friendly but the management was lacking. They would listen to your complaints with a deaf ear but not do anything about it. Also, the bathroom in the lobby was dirty most of the time. This could be a wonderful hotel if more money was spent to maintain and upkeep it. As it is, I wouldn't recommend it to anybody.
翻譯