海角樂園水療度假村(Cape Codder Resort & Spa)

Eu não gostei das jacuzzi fechando antes das 20:00 Achei meu quarto pequeno e com Tv muito pequena e antiga

We had a terrible time. The place wasn’t clean, wasn’t staffed, under construction, long wait times, dirty rooms. It needs to close for a month or so to get all of the things addressed.

Very sad to say after 20 years of stays at the CC its completely broken down from the front desk to the rooms.

When i was checking in i was told that there were extra resort fees on top of the cost of the room. I was very upset and ended up having to cancel the reservation. I booked through ******* and am still waiting for a cancelation email. Very upset.

I was extremely disappointed I stayed at this hotel so my son could enjoy his birthday and it was awful. First I take him down to the waterpark and more than half of the water activities are closed due to not enough staff. They are also doing major renovations that we were not made aware of so most of the hotel was unusable. The final straw was when a fire alarm was set off sending me and my kids in the cold with our bathing suits and we were unable to use the remainder of our time that I paid for. I am extremely unhappy and want a refund. This is not okay!

The waterpark was great but the mamanger life guard was very hostile and aggresive towards all the little kids and the parents. He closed the kiddie side with about 20 kids in it including mine, which made her cry . Plenty of lifeguards to have all 3 parts open, its a kids waterpark , the little kid section should always be open . We spent a lot of money to be here for us to be kicked out of the kiddie side 4 times this weekend . Very unacceptable. Other than that the place was awesome

New Year’s trip with Grandkid.. disappointed to learn when we arrived at the outdoor pool was not accessible it was closed because half of the hotel is being renovated. We were not told that.. looks like they are putting money into the property and it is greatly needed. The mattress in our room is on its last leg felt like it was caving in and the hairdryer kept shutting off both need to be replaced was told at the front desk that will be happening.

I liked the thought of an establishment where there would be a large enough room for 2 adults and 5 children and a water park in the premises. The check in was horrific even at 3pm. It consisted of a very very long line of guests and 1 employee at the desk. The guest room was large enough to accomodate all of us and was pleasantly surprised with 2 bathrooms. But the Hearth & Kettle (on site restaurant) was obviously understaffed as we sat for quite sometime waiting for waters and our food. I assume because our room was so close to the pool that that would account for the strong chlorine smell. I also did not appreciate having to walk through the housekeeping and laundry area to get any where in the establishment. The children want to return, as they enjoyed the water park.

Half the facilities were not open yet you pay full price. No hot water the entire stay. They are so short staffed so it's not they're fault but not worth the price of admission for the whole experience.