The property is fantastic-quiet-wonderful gardens-the rooms are excellent-the indoor swimming pool exercise rooms are not usual at English hotels. The staff was exceedingly nice, friendly and helpful. The nigh manager was especially wonderful.
The hotel falls down on F&B. The waiters could not get our orders straight on several occasions. They brought the wrong items more than the correct ones. They did not pay attention to the table and at times I had to get up to find a waiter. The food is just so-so. The hotel clearly needs a first class F&B manager to bring it up to the standards of a 5 star hotel. Despite this our stay was wonderful and I would strongly recommend the hotel.
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