Stayed between 12 - 14 Dec 2022. The hotel is about 5 mins walk away from Harbour Bay Ferry Terminal. There are 2 Circle K across the hotel and the stretch of seaside restaurants (Wey Wey, Alco) is about 2 mins away. Nearest supermarket, Go Go Supermart is located approximately 5 mins walk away from the hotel, located beside Swiss-Bell Hotel and underneath the defunct Harbour Bay Mall. Hotel's Front Desk is friendly and able to communicate in English. I was asked to consider upgrading my room at a special price (~S$9) as the room I booked was small. I agreed since the offer was much larger and came with a balcony. Regrettably, my room was only ready at about 3.30pm, 30mins after the check-in time at 3pm. My Room (207) is in a slightly run down condition with uneven floor tiles, cracks and paint peeling on the walls, water ponding at the toilet drain outlet next to the toilet bowl. The cleanliness is bad too with stains on the covers of the bed, pillows, blanket. The furniture surfaces in the room and balcony were dusty. Water pressure in the shower was adequate but the hot water only lasted for about 5 mins. Bath towels were unavailable during check in and only available at 4pm according to Housekeeping. I left for dinner at around 5pm and the towels weren't delivered yet. Thankfully, they were there when I came back. The view on my balcony was partially obstructed by the hotel's signboard as it is located directly above the hotel's arrival lobby. The corridor was dark most of the time with only lights at both ends. During my stay, I've only encountered the lights for the whole corridor switched around 7pm only on one evening. Breakfast is provided Sweet Corner Restaurant at Level 1 of the hotel between 7am to 11am. The food was simple with options of rice, noodles, porridge, white bread with condiments. Style of the staples and complimenting dishes varies daily. Eggs can be ordered from the staff. Choices available were Sunny Side Up, Soft Boiled, Omelette. The options for beverages were tea, coffee, and orange juice made from highly watered down concentrated syrup. I also have 2 of my lunches there; once while waiting for check-in and once before check-out. Staff were not eager to serve though but still gets your order right. Waiting time for my lunch to be served was about 10 mins. Located at Level 1 is also Alamanda Spa & Massage, which offers various types of massages and spa treatments. They have a beautiful section on the rooftop of the hotel but it could be only used for the higher tiered packages as I was always led to the rooms at Level 1 twice for my Tradition Full Body and Totok Wajah massages. Grab can pick up at the hotel. Please note that Grab are not able to pick up passengers at the Ferry Terminal and some Hotels and Shopping Malls. You might have to walk a distance away from these locations to board. Nagoya Hill Shopping Mall and Batam City Square Mall (BCM) have dedicated Grab Points at the Pintu Timur (East Entrance)
I was impressed with the majestic lobby that has enermous interior decoration 😁. ( I was not prepared that the lobby will be that majestic) The check-in process was quick and smooth and had spa treatment while wating the room to be ready. I booked the leading category one but i must say the room is exceed my expectation, it was very very spacious (really spaciouss) the bathroom also veryy verryy verryyy spacious and superr cleannn,its a good choice to have short staycation, the hotel is quite near to nagoya shopping area. But too bad i didn't take proper picture because i was enjoying my ”me time” at that moment. I would like to return for another short vacation again!
The Doors Should be Sounds Proofs. Residential Units Should Be Using Different Lift. Security Reasons. Improve of Breakfast Varieties. Improve Of the Breakfast Tables Surrounding Hygiene As Many HouseFlies 🪰 While Eating. Very Dirty. Staff's Should Be Directly Cleared Away The Plates & Cutleries After Guests Finish Eating. Not Just Hack Cares from it. As The Hotel Guests Needs To Ownself Clear it for The Staff's. As was told Breakfast ends 10:30am daily but past 2 Days when I reached the food court at 9am. Mostly All food items left only the Base Lines. The Porridge conditions was entirely can't consume it cos it's Was so Starchy... The Cutleries never replenish. Only The Door Man on duty at all times to provides great service of having smiling 😃 😊 face for welcoming.
酒店距離杭納迪姆機場僅有12km。在該地區觀光很容易, Tua Pek Kong Temple、Masjid Jabal Arafah和Jabal Arafah Mosque都在酒店附近。從酒店出發可方便前往市內的眾多著名景點, 包括Pos Pengamanan、天恩彌勒佛院 和Toko Hobi Kita。酒店對客房的裝飾十分考究, 每間設施齊全的客房都配備有房內保險箱和空調。有飲水需求的旅客, 酒店還為您提供了咖啡壺/茶壺和瓶裝水。除此之外, 配備有拖鞋和吹風機的浴室是您消除一天疲勞的好地方。酒店提供的體育和休閑設施, 旨在為旅客營造多姿多彩的住宿體驗。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
訪訪客2023.01.26
Service were on point. From security to reception staff,they all have a good vibrant vibes. It feels good to be there.Not forgetting the housekeepers too. One thing that needsto be better is the breakfast. Serving the same fried riceand fried noodles on every morning is abit too much.Definitely theres room for improvements. Overall im ahappy guest. Keep it up. For sure I will be back and hope tosee some improvements
訪訪客The best hotel with full amenities at best prices at Harbour Bay, Batam. Excellent down to earth ample of staff to serve you at every point. One must stay, no comparison. Good neatly clean room & toilets, best location @ sea view, Good food. 👌
訪訪客““美麗的住宿!AP Premier Hotel是巴淡島的完美住宿地點。它靠近中心,離渡輪碼頭很近。房間非常愉快,敏感度很好,乾淨。早餐很棒,種類繁多。酒店團隊有總是友好,耐心和樂於助人。這給我印象最深刻。無論白天或晚上什麼時候,你都可以帶着所有的擔憂轉向他們。下次入住,我一定會再次入住AP Premier Hotel。性價比很不錯 ” 特別感謝Nata & Renny,生日驚喜😂 本來就不錯的💪🏻