巴萬Citimart Bauan附近酒店

Checked in: Jan 25, 2021 Time: 9:51 PM Deluxe Room 12hrs Me and my partner checked-in at this hotel late at night since it was the decent one we found near the grand terminal. The room given to us was clean but the floor was really sticky. We remember checking in at around 10pm but I had to call the front desk the next morning (9am) just to make sure I'm not mistaken since they did not provide us any checkout information when we paid for our room. The girl who I spoke to said we checked in at 9pm and they will only allow a 15min grace period for us to pack up and leave right away. I asked how much it will cost for us to have an additional hour so we can eat breakfast but the girl said she is not sure of how and that she will need to call us back. After a few minutes she called back and said we need to pay 180PHP for another hour to spend at the hotel. My partner was the one who answered the call and agreed so that they would let us stay until 10am. They DO NOT SERVE ANY MEALS, only cup noodles and junk food so we had to order food delivery. My partner went down the lobby to get our breakfast from the delivery guy and also spoke to the receptionist to confirm what was our check-in time last night. She was told it was 9:51PM and not 9PM contrary to what she told me when I called. After eating we packed up our things and went down right away so that we no longer need to extend an additional hour on our stay. The receptionist told us we still need to pay 180PHP even though we did not consume the 1hr extension since it was already recorded on their system. I argued but had to pay since we were on a hurry. TLDR: WE WERE ASKED TO PAY FOR AN EXTRA HOUR ON OUR STAY EVEN THOUGH WE CHECKED OUT ON TIME. THEY DO NOT SERVE ANY MEALS. THE STAFF IS NOT FRIENDLY AND PROPERLY TRAINES, EVEN THE GUARD WHO KEPT ON STARING AT US. P.S I HOPE THE MANAGEMENT WILL TAKE ACTION AND TRAIN THEIR PEOPLE TO BE PROFESSIONAL. CUSTOMER RELATIONS NEED IMPROVEMENT. THE RECEPTIONIST IS INCONSIDERATE.

住在這裏有點非常難得的體驗,就在SM巴丹加斯附近。至於他們的服務,通常情況下,由於員工稀缺(前台只有一名員工),他們的服務不是你認爲的那麼快。還有一件事,淋浴室/舒適房必須始終有水桶和杯子可供使用。每層樓都必須有一個飲水機。Matbe就是這樣。

I was amazed when I first laid eyes on it. PonteFino Hotel is absolutely incredible! My family and I had an amazing time. The amenities are top-notch, the staff is extremely accommodating, and the food is delicious. We will definitely be returning!

酒店的房間比較一般，但是房子是麪朝大海的很舒服，外部環境很漂亮綠化很多，泳池很美。浮潛點有超級多魚很棒。總的來說是Anilao 度假的好地方。

逃離日常生活喧囂的好地方,我喜歡這個度假村的氛圍,工作人員真的很棒,微笑滿滿。從唐納德,真正照顧我們需要的所有小細節的主管,到廚師和他的團隊誰容納我們,帕姆,火星,克里斯汀,詹內爾用他驚人的聲音,玉與她善良的臉,兩個基督徒,君君,喬希,你們所有人讓我們感到賓至如歸。也感謝庫亞,他照顧了我的潛水裝備。再次感謝您的善良。Bongskee,我的潛水大師,我和他一起潛水了8次,真的很享受這個度假村的每一刻。有些人可能會說這不是哇5星級度假村是的,但氛圍和人們彌補了它。謝謝你,菲利普(業主)的免費飲料,一直來。我推薦這個地方給那些正在尋找一個不錯的氛圍的家庭和情侶。這個度假村不是帕迪認證的,所以這不是典型的潛水勝地,但他們給我預訂了一艘帶船的潛水大師,我不能,但感謝他們給我帶來的樂趣。明年一定會回來的。

酒店早餐，有雞蛋 牛奶 燕麥什麼的。總體還可以。能加牀。酒店蓋在海邊。酒店海邊沒有沙灘。但是酒店有私人沙灘很棒。酒店位置很偏僻有一種神秘感覺。停車場有一個距離酒店還有一點位置

這個地方很乾凈，食物和服務都很不錯。出去走走，在泳池裡遊泳，直到日落，非常享受。我們的房價正對海灘，所以樓層比較高，對老年人來說可能會有些不方便。我們決定不吃自助餐，而選擇了點菜，菜的分量很大，這個永遠都是件好事。還可以參加皮划艇和其他一些活動，我們玩得非常愉快。

Okay, lets start with the highlights. The place is good, staffs are very accommodating and kind. They have plenty of cottages, grilling station and toilet/shower so you don't need to worry during peak season. Place is clean even when there are stray dogs outside the beach. They make sure no outsider may it be animal or people gets in without their authority. Now for the negative or needs improvement part. THERE ARE SO MANY FLIES!! Like it became disgusting, we arrived at 8am, started grilling at 9am, ate afterwards and went for a swim at around 2pm to 6pm and when we came back, there are flies settling at our foods and started laying eggs.. gross!! Pool water is not clear. They do water change for their pool every 6mos as what the pool attendant said, I saw a dead roach floating. They have a commercial fan but can only accommodate 1 cottage. As we were about to leave, we borrowed their push trolley.. ok, when we arrived they assisted us with the trolley but as we were about to leave, they just handed the trolley to my 14yo son. I was disappointed by it knowing I was with 3 seniors and 1 is a cancer patient which I clearly explained to them, myself and 14yo son. I was ready to give a big tip but no one assisted us so.. Overall we had a good stay, just a few things to improve especially the prevention of insects.

The whole room is clean. Staff are all well -accomodating. No id policy is good to avoid unwanted guests. Location is great. To step up more ;change old slippers to new ones. use toothpaste in sachet... mini tube toothpaste is too little... use some fragrant air freshners in the room.. change the shower.. it sprinkled too little water which makes bath uncomfortable. Above all, This hotel deserve my 3 .5 stars out of 5.

這是我第一次在3月第2周左右的索拉諾酒店。客戶服務很棒!每個人都微笑着向你問候,並且他們迅速回應要求,確保他們的需求得到照顧。我入住期間最喜歡的是屋頂甲板體驗。可以看到麗帕360度的景色,附近都是山。風景優美,可以完美地看到日落,當然還有安心的獎金感覺。