This place is definitely not the 5-star resort it claims to be—it’s a 3-star at best. The grounds are large, but the entire property desperately needs a serious renovation.
The rooms are spacious, but they are stuck in the early 2000s and completely worn out. The AC barely cools down the room, the plumbing has visible rust and corrosion, the TV barely works, and the free Wi-Fi crawls at about 4 Mbps.
The pool is decent, but you can see heavy wear and tear in several spots. The beach has plenty of loungers and palm umbrellas, but staff are very reluctant to clean up the seaweed. The beach at the sister resort next door, Caribe Deluxe Princess, was noticeably cleaner. A heads-up on the beach towels: the dye rubs off and stains your clothes.
Dining was a disaster. The main buffet serves the exact same menu every single day of the week. For the à la cartes (Steakhouse, Italian, Brazilian), the waitstaff clearly try their best, but the food is just a cheap imitation of the real thing. You can eat at the sister Princess resorts nearby, where the setting is much newer and nicer, but the variety isn’t much better.
The entertainment team tries hard and has good energy, but there is nothing special about the activities.
Don’t trust the high ratings on Google. It feels like for every honest negative review, management pumps out five fake positive ones. Keep your expectations low.
翻譯