Zel蓬塔卡納 – 全包

Zel Punta Cana isn’t just a hotel—it’s an experience. Whether you’re looking to unwind, indulge, or explore, this place delivers on every front. I’ll definitely be coming back, and I highly recommend it to anyone looking for a dreamy Caribbean getaway.specially to host carlos !

Their service starts at the check in. Warm welcomesand big smiles makes you feel immediately safe and at home. Their facility is clean, quiet, and there's this sense of calmness throughout the facility. Their rooms are spacious with modern amenities. And the food, the food blew me away. Real authenticity, flavorful, and various assortments to choose from. I'll definitely be coming back

Muy mal servicio del personal, como es todo incluido los meseros y los q preparan los cocteles piensan no se esfuerzan en prestar buen servicio. Los licores de baja calidad Mal trato de uno de los empleados de entretenimiento

Buffet not open, pool was drained 2 days of my stay did not have a lot of drinks advertised available or food. Not many food options. Activities very limited and not available

I had an amazing experience during my stay at ZEL Punta Cana. From the moment I arrived, the front desk service was outstanding. I want to highlight Rafael Beras, who ensured that my check-in process was fast, smooth, and welcoming. I was given a room with direct pool access, and it was absolutely incredible. The hotel amenities exceeded my expectations. The food and drinks were excellent, and the overall quality of the services was top-tier. During dinner, I had the pleasure of meeting Alexis López, who truly elevated my stay. His personalized attention, professionalism, and eye for detail made the experience even better—especially knowing I was celebrating my birthday weekend. Thank you to the entire team for making this a memorable stay. I will definitely be coming back!

The room was beautiful, looked out over the pool. Had a jacuzzi tub inside and one on the balcony. There was a dining area and a sitting room. The staff was friendly and courteous, especially Florinda, Priscilla, Milo, Luis, Ricardo, and our conceirge, Raphy.