巴瓦羅格蘭德帕拉迪姆精選 - 全包

波塞冬自助餐的一些服務員很不情願地招待我們，與多明戈相反，他總是很細心，笑容滿面，宮殿和秘密泳池酒吧的伙伴們都是100%，至於我們的房間床上有蟑螂，浴室經常打掃，其他都不錯。

出色的 非常好的食物

Tesis harika, odalar temiz ve ferah. Personel son derece güler yüzlü ve yardımsever, özellikle Robinson beye minnettarız ilk günden son güne kadar hep yanımızda ve her konuda yardımcı oldu.

Hotel es grande con muchas piscinas y variedad de comidas, La limpieza del cuarto y las áreas comunes excelente 👌

El trato personalizado con un personal muy atento y alegre. Hicieron de nuestra estadía una muy especial.

First of all, this is a beautiful hotel. We were lucky to have an ocean-view room, and the beach was less than a minute away. Our room was always spotless, sometimes even cleaned twice a day. The air conditioning worked perfectly and was absolutely essential. The food was varied and delicious. We tried both the buffet and the à la carte restaurants, but we preferred the buffet. Unfortunately, we felt ignored by the staff on two occasions after they realized we didn’t speak Spanish – once in an à la carte restaurant and once at the pool restaurant. We also didn’t know we were visiting during seaweed season. There was a lot of seaweed on the beach and in the ocean every day, making it difficult to fully enjoy the water. The absolute highlight of our stay was Robinson Reyes. He is the kindest, warmest, and most dedicated employee we have ever met. From the first day until the moment we left, he was always there for us, no matter what we needed. He answered every question, solved every request immediately, and always went above and beyond to make our vacation special. His smile, positive attitude, and genuine kindness made us feel valued every single day. People like Robinson are the reason guests return to a hotel. He truly deserves special recognition because he turned a great vacation into an unforgettable one. Thank you so much! (In fact, hes a big reason why this Hotel receives 5 stars from us)

Hector the butler is the greatest that ever did it Excellent resort I will definitely be coming back especially since I am a palladium member now they sold me I had no other choice but to accept

Very nice place. The staff is great and helpful. Our butler was Julio and he answered all of our questions and helped us throughout our stay. Highly recommend it.

We had an enjoyable stay at Grand Palladium overall. Although we experienced several issues with our room during our visit, what truly stood out was the exceptional service provided by the resort’s staff. Every team member we interacted with was friendly, professional, attentive, and genuinely committed to making our stay as comfortable as possible. Their dedication and positive attitude turned what could have been a disappointing experience into a memorable one. We sincerely hope the resort continues to improve the maintenance and condition of its rooms, as the outstanding employees deserve facilities that reflect the high level of service they provide. We would especially like to recognize Robison concierge, Angel at the Nest Restaurant, Pebel at the front desk, and Ramon and Fermin from the resort transportation team. Their kindness, professionalism, and willingness to go above and beyond made a lasting impression on us. They are true assets to Grand Palladium and played a big part in making our vacation enjoyable. Thank you to the entire team for your hospitality. We truly appreciate your hard work and look forward to returning in the future.