蓬塔卡納華麗優雅度假村-全包的評價

加勒比海的美無法用語言形容。這家酒店的海灘十分美麗。一共六個餐廳，全天都有吃的。一價全包真的太棒了，酒水也全部免費。

Melhor resort que já fiquei hospedada!!! Reservei Majestic Elegance mas na recepção ganhei um Up grade sendo hospedada no Majestic Mirage, simplesmente SENSACIONAL. Comida maravilhosa em todos os restaurantes, mas em especial Steak House e agradeço o atendimento do garçom Jhonatan. Não recordo o nome da pessoa da recepção que nos trocou de hotel mas mesmo assim Fica o nosso agradecimento. Vale comentar também sobre as bebidas nos bares de ótima qualidade e as piscinas muito limpas.

Not really great experience. Buffet closed for lunch and dinner. Only one restaurant with limited food choice open for lunch.

高貴優雅真是美極了！很乾淨，房間很好。 評級一般是因為我們只為「優雅俱樂部」成人支付了額外費用。今年是我們成立 29 週年紀念日，我們希望不讓兒童參與。我們搜尋了一家僅提供成人設施的飯店。 當我們出現在酒店時，他們告訴我們成人專用區的房間已售罄。這是令人失望的，因為我們支付了該部分的費用。我們仍然可以使用這些設施，但它們距離兩棟建築。我們提前幾個月預訂了所以很令人失望。他們確實給了我們一張 200 美元的代金券。用於支付 360.00 美元的按摩費用。但我們本來會更喜歡成人專用區的房間。飲料很棒！食物平均。娛樂水平一般。工作人員——有些人很棒，但我想說，大約 90% 的人甚至都不跟你打招呼。總的來說，這個地方很漂亮！泳池維護得很好，整體來說度過了一個愉快的假期。

酒店非常好，服務優質，乾淨整潔，工作人員非常友好......設施齊全

Great first trip to this resort. Check in took awhile as the room was not ready when we arrived, but they sent us to go get drinks/ food at the beach. Love the long pools as it spread out guests. Always had a pick of sun loungers! Food at the buffets were good and lots of options especially for vegetarians ( which is usually hard to find at these resorts)

I booked my stay at Majestic Elegance Punta Cana through Trip.com. Unfortunately, my experience was severely affected by a serious health issue during the trip, and the overall handling of the situation was disappointing. During my stay (November 26 – December 2, 2025), I became seriously ill with severe stomach pain, nausea, and diarrhea, requiring medical attention. I did not leave the resort at any time and consumed only food and beverages provided by the hotel. While Trip.com successfully handled the booking itself, situations like this highlight the importance of stronger guest support and clearer guidance when travelers face serious issues during their stay. After the incident, responsibility was shifted back and forth, and no meaningful resolution was provided regarding the impact on my trip. I believe Trip.com could improve by offering more proactive assistance or advocacy for customers when major problems occur at partner hotels. I am sharing this review to help future travelers make informed decisions and to encourage better support when things go wrong.

Excelente! Una ubicación maravillosa en primera línea de playa con atención muy correcta por parte de todo el personal. Las instalaciones están estupendas y la habitación era muy bonita y amplia. Además al no seré un complejo tan grande te permite ir a pie a todas las instalaciones y los diversos restaurantes. Las comidas estaban muy buenas con mucha variedad y diferentes opciones temáticas. Sin duda para repetir la experiencia. Lo único malo es la calidad de los cócteles que eran bastante malos ya que casi todos los preparaban con unas mezclas artificiales y no estaban ricos.