We’ve been at Coronado springs for five days. The room is spacious and comfortable. The resort itself is gorgeous, especially the bridge across the big pond - so picturesque. The staff is super friendly, the food is great. The bus stop for Disney is 2 minutes from our room! The kids loved the pool, playground, and arcade. However, we haven’t had turn-down service even once since we arrived, and we’ve called the front desk every day since day 2. As a mom, help tidying is one of the things I look most forward to when going on vacation - instead, we have felt disappointed each time we open the door to our room. Four of us living five days in a single room without a pass of a vacuum or a change is sheets has really “soiled” an otherwise wonderful stay. We finally had a housekeeping person (Adamarie) knock on our door this evening, but the kids are already in pyjamas and we leave in the morning. Added insult to injury.
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