希爾頓歡朋酒店-休斯敦灣城

The room was a little dated. The furniture showed a bit of wear and tear. Everything was comfortable, however. There was no issue with faucets or hot water. The breakfast was pretty good, as expected from previous stays with this hotel chain.

Checking into the hotel was pretty easy. I was able to pay cash for the hotel and a cash deposit which I did receive back the next day when checking out. I was very dissatisfied when I found out that I was put on the third floor with no operating elevator. I had to walk up and down the stairs every time I wanted to leave and had to carry all my bags upstairs and back down. Very inconvenient. The toilet had stains on it. The mirror had writing on it. The cover to the Kleenex box was very rusted and falling apart. The TV did not work properly. The only thing I could watch was Tubi. The towels that I received in my room were very small. I had little to no soap in the bottle that are complementary at the hotel. Luckily I brought some. Overall, I give this hotel a 3.

When I booked this property I had Lafayette LA on the screen but somehow booked here, attempted to get a refund and was denied. Disappointed because my whole trip I was choosing Hampton in , but will likely change my mind after this experience