First off, the room was clean and the beds were comfortable. The AC cooled well.
BUT....there were quite a few issues that are not typical of a Holiday Inn Express and it was quite aggravating. The outlets near the bed (they were built into the lamp) did not work. The alarm clock did not work. There was NO ice in the whole hotel (I asked...all of their ice machines were broken!). Breakfast ended at 9:30 on a Saturday, so I was there at 9. There was very little food available. It's not that it was all eaten before I got there...the place was empty. The pancake machine didn't work, only one type of yogurt in the fridge, the fruit area had only whole apples. I was sitting drinking my coffee, and they turned off the lights in the dining area at 9:26!
in the bathroom, the paint was coming off the mirror frame and the door. There was a slight odor of paint in the room, but we did adjust, and the AC helped minimize the smell.
Although it was safe, comfortable beds, and clean, the lack of amenities (which is why we usually book Holiday Inns) was frustrating and disappointing. With so many other hotels in that area, I will not stay at this one again.
翻譯
