博訥Marche de Beaune附近酒店

We were lost in Beaune with no phone batteries and 3 small children, wandering around at night looking for our hotel. We came into the hotel to ask for help and the receptionist couldn't have been more helpful. She printed two maps for us and a list of directions and was really kind. We found our way no problem after that. We just wanted to say thankyou for looking after a tired and stressed family.

超級友好的主人!我們到的很晚,但所有信息都被轉播了,順利入住。非常乾淨的房間以及舒適的牀。很多空間和公寓。給了很好的餐廳推薦。位置非常中心,非常適合步行到餐館。肯定會回來的!

This is very good hotel almost in the central heart of Beaune - nothing is more than 10 minutes walk away. Service was very friendly and efficient (with one minor exception) and the rooms were attractive and well presented. The bathroom was functional rather than luxurious. We really liked the bar and the outdoor area and great compliments to the two main bar staff who were very attentive and excellent cocktail makers (when we needed a break from the delicious Burgundy!) Compliments also to the Concierge for excellent restaurant recommendations and efficient rservations. The one area where I fee this hotel does not reach the standards expected of a hotel of this class was breakfast. We found this disappointing, adequate to get the day started but not someting to be enjoyed especially.

小週末愛上到年底。漂亮的酒店裝修好舒適。我們吃了個古典的房間,但還是很舒適,相當空間。我們睡得好,享受了非常的多樣的早餐。

Mai più!Da scappare! La stanza è minuscola, per camminare da un alto All altro del letto devi stare attaccato alla parete, le valige le ho dovute appendere in aria. La finestra è disegnata, è finta e l’unico spiraglio che c’è una fessura tipo finestrella del bagno. Il bagno è cieco, di plastica tipo bagno da cabina della nave. Acqua fredda. Il cuscino era sporco di nero, una cosa indecente, una topaia. Domani reclamerò e pretenderò un rimborso. Si sentono i rumori dei condizionatori. Il check in non è stato facile, parli con un robot, non prendeva la carta, non si apriva la porta .

全新酒店,舒適,很乾淨。輕鬆的夜間接入,離公路出口很近,但很冷靜,停車場關閉。乾淨舒適的房間,USB攝像頭。非常熱情的工作人員。早餐很棒。真是太好了

We had a overnight stay here after a long drive back from Spain to Belgium. We arrived later than expected because of traffic issues. The dinner we had was wonderful as well the service to charge our electric car. However: the airco in the room was not sufficient enough or working as should, I had sour milk during breakfast and the coffee and scrambled eggs were absolute disgusting . When mentioned these problems to the staff they argue with us and showed very arrogant behaviour. The outside and vineyards are beautiful but inside the building is rundown and the staff does not care at all or pretends that there are no problems. They clearly don’t accept any kind of feedback or criticism and offered us a cappucino in exchange after we spend 1000 euro’s for one night for 4 persons. In my 15 years of hospitalitywork as a maitre for different restaurants, 4 star hotels and Michelin star restaurants I have never seen or experienced this behaviour before. Clearly they only welcome customers that are French. Apparantly they have no clue what service means and how they should treat customers that aren’t French.

Very nice place I stayed there to celebrate my 70 birthday. Room and amenities excellent Spa professional Location in the case you intent to visit this bourgogne wine road you cannot get a better location Service and staff lovely people who take care about you in a professional manner but with a lovely touch of kindness especially Evelyne in charge of the restaurant To be recommended

We like this hotel, we still do but our latest stay (of 3) wasn’t what we hoped for. Booked months in advance a superior room, usually upstairs previous stays have been great, powerful air con and exceptional wi fi. On arrival we were told we’d been upgraded to a family room in the courtyard. This was dishonest, we’d been moved to accommodate a larger group booked into the hotel, the courtyard room number 2 had awful air conditioning and couldn’t connect to the WiFi. We reported this within an Hour of check in. But this ultimately wasn’t the room we booked nor was it the standard we hoped for. Disappointing actions by the hotel to turn loyal customers away from them. The hotel is nice, a good stop off location, but they need to make sure they honour the room booked don’t pretend other rooms are actual upgrades and make sure all rooms have the same level of amenities and quality.