Park Hyatt in Beaver Creek is a cut above. The service here is always great. The rooms are stylish and comfortable. The location right next to the village and/or mountain views are spectacular. The hotel has a nice restaurant and the village has lots of options too. The skiing here in the winter is ideal with ski and boot valets. This place can't be beat.
翻譯
來自住宿之回應: Hello Steve C, Thank you for your recent visit to Park Hyatt Beaver Creek. Happy you enjoyed our beautiful rooms, great location and wonderful service from our amazing team. It was our pleasure to welcome you. We hope to see you again soon. Warm regards, Rebecca Guest Experience
DAVID B
入住日期 2024年10月
其他
3.0/5
發佈於 2024年11月3日
We arrived later in the evening (8:30pm) after a full day only to find out that the hotel and every restaurant in town was no longer serving food. We were forced to buy overpriced below average quality sandwiches at the hotel store. Then for the next three days the hotel was under construction, including the room next to ours, so we were unable to be in the room during the day due to the noise. As far as the staff goes, they were amazing and very kind and helpful. It was the Hotel corporation that was the real issue.
翻譯
來自住宿之回應: Dear David B, Thank you for sharing your experience with us. We sincerely apologize for the troubles you faced during your stay. Your feedback is noted, and we regret any frustration caused. Please know that your concerns will be addressed with our team to improve our services moving forward. We value your loyalty, and we assure you that your feedback will contribute to enhancing our guest experience. We hope to have the opportunity to welcome you back and provide a more positive stay next time. Best regards, Laura
Richard B
入住日期 2024年9月
商務旅客
4.0/5
很好
發佈於 2024年10月8日
Enjoyed my stay at this hotel. Although they seemed a bit short-staffed, which is understandable during shoulder season, the team members who were there were genuinely kind and helpful. My room was very clean, and the bed was incredibly comfortable, making it a relaxing stay overall. A nice spot for a getaway, even during quieter times of the year.
翻譯
來自住宿之回應: Hi Richard, Thank you so much for your review and stay feedback. We are very happy to hear you had a nice stay. We greatly appreciate your feedback and hope to welcome you back soon. Kind regards, Dacia
Kristina A
入住日期 2024年9月
商務旅客
5.0/5
傑出
發佈於 2024年10月15日
This place was beautiful. It backs up to the ski runs. I went in the fall and it was great. The staff are very friendly, the hotel is clean and so beautiful. I had a wonderful time and definitely be back again. It was cool that it was secluded and hidden and at the same time it was close in proximity to the bars and restaurants. Didn't have to leave the property.
翻譯
來自住宿之回應: Dear Kristina A, Thank you so much for the 5/5 rating. We are happy to hear that you had a wonderful time while a guest at our hotel, and we hope to have the pleasure of welcoming you back soon. Best regards, Laura
Rachel H
入住日期 2024年9月
商務旅客
5.0/5
傑出
發佈於 2024年10月13日
Be sure to take time to send in the spa. The magnesium pool is so relaxing. The copper spa feels so good. And even better is the actual massage. The therapist was so fantastic. He gave me to best massage ever. There’s nothing better than going on a refreshing hike and finishing the day with a massage.
翻譯
來自住宿之回應: Hello Rachel! Thank you for providing a review of our hotel. It is great to know you enjoyed your experience at our spa. We look forward to seeing you again soon. Warm Regards, Travis
Companion572362
入住日期 2024年9月
商務旅客
5.0/5
傑出
發佈於 2024年10月18日
The resort was amazing and all the staff were so attentive and kind. The Exhale Spa is not to be missed. Truly excellent service in a lovely setting. So thrilled and enjoyed the spa so much, that I even went back to enjoy the mineral baths again on the same day!
翻譯
來自住宿之回應: Greetings, Companion572362! Thank you for your stellar review! We are delighted to hear that you enjoyed the Exhale Spa. Thank you for choosing to stay with us, and we look forward to welcoming you back soon! Best Regards, James
訪客
入住日期 2024年6月
其他
3.0/5
發佈於 2024年7月26日
Bien sûr, voici la traduction en anglais : --- We are currently staying at the Park Hyatt Colorado and while the setting is incredible and the welcome impeccable, one aspect of our stay has unfortunately marred our experience: the dining. We have been here for five days and have found breakfast to be a real nightmare. It takes an hour to get a simple omelet, even when the restaurant is almost empty with only two or three tables occupied. This excessive wait is incomprehensible and frustrating, especially when we need to leave early in the morning for hikes and need a good breakfast to start the day. The servers are lovely and very professional, always apologetic and embarrassed by the situation, but they can't do anything about it. They offer us cups of coffee, but it gets cold before we even get our breakfast, which is really unpleasant. It seems the chef is completely out of touch with the needs of the guests or just doesn't care. It's really a shame because everything else about this hotel is perfect. Thank you to Adam for his professionalism and kindness; he did everything to make our stay enjoyable. We hope that management can take steps to improve this essential service.
翻譯
Sasha N
入住日期 2024年9月
商務旅客
5.0/5
傑出
發佈於 2024年10月21日
Check in was quick. The virtual assistant was fabulous. The cleaning team was on point. The food, especially breakfast in the restaurant was yummy. We felt very spoiled during our stay and we are grateful to the attention to detail and kind care of the team.
翻譯
來自住宿之回應: Hello Sasha N, Thank you for your feedback and recent stay at Park Hyatt Beaver Creek. Thrilled you enjoyed our wonderful hotel, great food options and amazing service from our team. It was our pleasure to welcome you. We hope to see you again soon. Warm regards, Rebecca Guest Experience
paulussi
入住日期 2023年12月
其他
5.0/5
傑出
發佈於 2024年1月17日
Otimo Hotel Melhor localização não há, literalmente ski in out. Fomos muito bem atendidos, todos solícitos, os camareiros super detalhistas. Cafe da manha completo, vallet de ski super pratico, e o bar sempre com musica ao vivo a noite.
翻譯
來自住宿之回應: Hello paulussi, Thank you for your rating as well as your review. We are so pleased to know that your stay with us met all of your expectations, from our helpful and detailed staff, full breakfast menu, practical ski valet, and the live music at the bar. We look forward to welcoming you back to Park Hyatt Beaver Creek Resort and Spa in the future. Best Wishes,
訪客
入住日期 2024年12月
家庭旅遊
5.0/5
傑出
發佈於 2025年1月1日
Very nice staff, clean rooms, excellent service. We would go back again and you cannot beat the ski in and ski out luxury. The spa was serene and the staff there was kind. The restaurant was good for breakfast but limited vegetarian dishes but you can make do.
翻譯
訪客
入住日期 2024年11月
家庭旅遊
5.0/5
傑出
發佈於 2024年12月31日
Breakfast buffet is the best!! Fresh squeezed juices and many healthy options. The location is sublime. Great views of the mountains and easy access to Vail. The staff is very friendly and helpful and diverse. Food is very good too! Best place to spend Christmas.
翻譯
訪客
入住日期 2024年11月
家庭旅遊
1.0/5
發佈於 2024年12月31日
I was kicked out of the hotel on Christmas morning because of a reservation error made by Hyatt. They admitted they made a mistake. I also had proof with my documents. There were no managers on duty so the reservation desk clerk said at the hotel. They were indecisive and would not solve the problem. The desk clerk said they were wrong and did not want to force me to leave. However they had another family that was coming in. He did not know what to do. My Christmas was already ruined for my family so I decided I did not want the other family to have a stressful time. I called the Ritz Carlton and they got me right in immediately. It was a fabulous hotel at every level.
翻譯
訪客
入住日期 2024年11月
家庭旅遊
4.0/5
很好
發佈於 2024年12月30日
This was my family’s first time visiting Colorado and staying at the PH BC. We came the weekend before Christmas which was expectantly a busy season. Check-in: For the cost to stay during the holiday season, I was expecting more of grandeur welcome upon arrival but it was very general and the placement of the check-in desk was very odd. Nonetheless, the front desk staff were friendly and attentive. We had 1 hiccup with our room where the key would not work. Took about 30 minutes to resolve but once situated, everything was fine. Room: We are a family of 3 and booked a suite (Jack Scott) that met our needs. Very spacious and comfortable for everyone. There wasn’t a lot of details online about layout but it’s 1 king bed in a separate bedroom, the living area hosts a queen sleeper sofa with dining table, 2 bathrooms and separate kitchen nook. Would’ve been nice if there were instructions for the fireplace. It was a beautiful aesthetic but didn’t actually work (or we couldn’t figure it out). I also wasn’t crazy about the balcony view which faced the front of the hotel. Would’ve preferred a slope side but wasn’t a deal breaker since we weren’t in the room a lot. Property/Food: The property boasted a lot of activities for guests to partake in so everyone had something to do. My family really enjoyed the fireside S’mores moment which provided some nostalgia. The convenience of other surrounding events also made this a great option. My only real complaint were the kids running rouge up and down the hallway … all … night! The hotel is aware bc there are signs in the hallways about noise after 7p but it’s definitely not enforced. Would probably be a good idea to implement family floors for guests traveling with kids to combat that. That said, would stay here again if visiting back in the area due to the convenience of everything.
翻譯
訪客
入住日期 2024年11月
其他
5.0/5
傑出
發佈於 2024年12月29日
We have been coming here for 9 years in a row. Each and every time is consistent and the service is second to none especially in the outlets. I’d like to give a shout out to the following people for always making our stay awesome. Mauricio: The legend from 8100….we always request his section. We look forward to seeing him every year. Very attentive, fast and goes above and beyond always. Courtney: when sitting in the lounge we always try and sit in her section. She is a top notch server. As a Restauranteur, she is what we all want as a server. She has her “head on a swivel” and has your drink/food ready before you can look up. Always friendly and great to see her every time. Wendy: She’s is amazing and always great with our family. Every year we look forward to seeing her. Another person who you can tell loves her job and is great at it. You’re lucky to have her! Josh: Great under pressure even during the really busy times. He was great recommending different drinks for us and the cocktails were awesome. Go KC Football. We will be back in Spring! Until next time, “Bougie Creek”. Thank you Park Hyatt!
翻譯
訪客
入住日期 2024年11月
家庭旅遊
1.0/5
發佈於 2024年12月25日
There are better options. It honestly was not great. Gym is fantastic with two tonals, pelaton etc. but the rooms were dates and the staff was miserable. For points or dollars it was over priced. I get you looks for the location that is great but…