貝德福德Animal Edge附近酒店

Fantastic. Greeted by a friendly and cheerful lady who then personally shows you to your room. Restaurant and bar staff friendly and nothing g too much trouble (Emilia) lovely girl and then breakfast in the morning sun again very friendly lady serving breakfast. Felt like you knew everybody. Rooms beautiful and food great. Would recommend

I am a regular in the area for business, but I usually stay in MK or Woburn. But now will add the CMDC to my regular list. Good honest room for an overnighter, plenty of safe car parking. Great breakfast!

At least 3 times a year a group if us go for a quilting retreat. All the feedback is so positive. Great staff, friendly, welcoming, flexible. So clean and food- overfed and so much choice. Booked for 3 events in 2023 already and about to book for 2024. So glad we found this place.

We recently stayed here for a couple of nights while visiting Bletchley Park and Woburn Safari Park. It's very clean and looks lovely, and the location by the river is beautiful. The lady on reception, although new, was very friendly and chatty. The breakfast is a standard buffet although the poached eggs were cooked to perfection. We also had dinner in the restaurant which was very good and we all enjoyed the food. There is a nice area out the back to sit outside and a big building on the side for functions so we didn't hear any noise in our rooms from the Thursday evening function. The outside area has a bar which is supposedly open until 11pm but when we were there it closed at 9pm (apparently due to short staff) without any pre-warning or notice to their customers. However.....the service for our meal was a bit random with several staff attending our table at various times. There were way too many staff in the restaurant with several of them standing around waiting for something to do, and we were advised that two staff had not come in. The staff need to be better trained and organized and the number of staff could be substantially reduced if operating more efficiently. I can see several other reviews mentioning the same issue so maybe the hotel will attend to this. But our main issue was with the bar. Our friends had gone down to the bar about 5pm for a drink only to be ignored and not even spoken to let alone served and so they returned to their room. After we had finished our meal we ordered four drinks, we waited fifteen minutes and no drinks arrived so we asked where they were and the staff member went to find out. We were then advised that they would be done soon but after another 7-8 minutes we still hadn't received them so we got up to pay our bill and leave. At this point the bar staff member came over and apologized for not pouring our drinks as he had been 'busy'. We were sat within view of the bar and there had only been four young ladies ordering drinks who he had been chatting with and one hot chocolate order so we told him this wasn't true. When we said we had cancelled the order he stomped off making a point of screwing up our order ticket and throwing it away, as apparently he hadn't even started our order received almost 25 minutes before. There was no reason at all for the delay except that the staff member just hadn't bothered to do his job. Then upon receiving our bill for the meal the four undelivered drinks were still on the bill! After having them removed along with the service charge we settled our bill and were kindly offered a bottle of prosecco by the duty manager. Unfortunately for the serving staff they lost their tip due to the bar staff and whoever didn't check the bill correctly before giving it to us. The following evening sitting out side my wife went to the bar to get a bottle of lager and two Baileys. Upon returning she advised that the Baileys were £9.50 each! We checked this on the menu and this showed t

I stayed here with two colleagues from Germany in September 2024. The rooms are fantastic and the welcome we received was lovely. Great location and very peaceful although only a few minutes walk from Bedford centre. Good food and drink as well with a selection of beers and wines and spirits. First class. Thank you.

我2016年1月進行了一次商務旅行。酒店房間很棒，現代化、乾淨。酒店位置不錯，這裏安靜祥和。員工友好，工作高效。這次住宿相當愉快。從我的房間去停車場比較麻煩，提行李挺辛苦的。下次我會帶有輪子的行李箱！

爲了家庭服務住在這裏,有三個房間工作人員真的很樂於助人和友好,並給了我們擴展部分的相鄰房間。這些房間看起來是新的,而且條件很好三個小問題酒店很忙,半學期了,工作人員很忙地接待客人,所以下午晚些時候酒吧的服務不可避免地很慢停車場很大但是當我們回來的時候對面的收割機很忙,我們不得不停在遠處,如果你有行李的話,那將不方便。我早上能把車開動偶爾咖啡比平常的快遞標準要好,但鹹肉和雞蛋令人失望,但總的來說,這個品牌的咖啡比一般的要好

Weekend visit to Bedford, stayed with friends in the lovely hotel. Rooms were clean, tidy and very quirky. Bed was extremely comfy with everything you need. I was told rooms are due an upgrade so excited to see what they look like when we next stay.

I'll start with the good - there was plenty of parking and the bed was comfortable! As for the rest of the Willows, the building is old, the inside is tired, run down and in need of complete refurbishment - as a bare minimum, the whole place needs a really good clean. The rooms and bathrooms are basic and at best functional. The carpets in the corridors are rucked up and serious trip hazards; the fire doors have holes in them where handles have been changed (what sort of fire door is that?). You get the gist... They are understaffed - we had to wander around the building trying to find someone to serve us at the bar on our first night. On the second night, there were just 2 young and inexperienced staff behind the bar despite there being a function for over 100 people. The wait was ridiculous, the staff didn't know their red wines from their white, and the drinks were overpriced - £1.70 for a dash of blackcurrant, £6.50 for a pint of beer! As for security, it's a joke. On returning to our room one evening we found that the cleaner had opened the window and left it wide open all day - and I mean WIDE open. Bearing in mind the room was on the ground floor, anyone could have climbed in and helped themselves to our belongings. The whole experience is one I would not choose to repeat. I have just tried to fill in the customer experience questionnaire, which Wyboston Lakes emailed a link for - but guess what... the link doesn't work! That sums up Wyboston Lakes and the Willows.