貝倫Restaurante Varanda Azul附近平價酒店預訂

酒店足夠好,但不要期望太多。我們的房間(205)很寬敞,有一個可愛的露台,有一些非常糟糕的傢俱選擇,使露台成爲一個不受歡迎的區域。我們的房間沒有打掃得很乾淨地毯上有碎片和斑點,浴室裏以前的客人的頭髮也很多,人們可以開始化妝假髮。房間維護條件也欠缺,似乎沒有想到如何使入住更加實用(沒有USB端口,牀邊沒有插座充電手機,等)酒店有潛力,但感覺管理層“不在乎”這麼多。一樓的消防門一直開着。基本早餐的選擇,但真正的積極:濃縮咖啡機,製作了適當的咖啡。房間裏的隔音效果也相當差你只需要希望安靜的鄰居。

與客戶友好,有自己的同事,很高興看到我們今年某個時候回來洗禮池時會再次入住,很冷,就像英國的天氣,但太冷了,不能游泳,但如果是的話,那會很棒小熱一點

Beautiful beach hotel. This far exceeded our expectations- the room was spacious and clean and the balcony had gorgeous views of the beach. We enjoyed the infinity pool and were very pleasantly surprised by the breakfast ( featuring a terrace , complimentary sparkling wine and a pancake machine). Ideally located to explore the gorgeous town of sesimbra and the beach. We will definitely be staying again!

我對禪酒店提供的在線預訂服務深感不滿。我預訂了一間私人客房,允許攜帶2只寵物,並支付了97歐元,根據收到的預訂確認,這是預訂的總金額。我本該只支付6歐元的旅遊稅和10歐元的寵物整個住宿。抵達酒店(WOT Lisbon Nomad)後,我被告知,我所做的預訂與私人房間不符,爲了得到一個,我必須在已經支付的97歐元的頂部額外支付234.51歐元(這將升級爲私人房間+每隻寵物每天10歐元)。顯然,在入住時這個消息,加上這樣的價格差異(原始價值的三倍多)使得客戶幾乎不可能尋求替代方案。此外,我試圖向酒店解釋,網站對私人或共用房間不太清楚,因爲房間描述沒有表明它是共用的。另外,它沒有提到寵物的支付是每天而不是整個住宿,該人回答說,如果網站沒有完整的信息,這不是酒店的問題。我反駁說,如果他們通過第三方銷售他們的服務,他們就像網站宣傳他們一樣負責確保信息準確;否則,他們就是欺騙客戶的同謀。最後,我決定不繼續這個提議,因爲我覺得它不尊重,與原始報價相比,收費過高,而且不專業。因此,我覺得我被騙出了我支付的97歐元,我無法使用所提供的服務。

里斯本外(薩爾沃港地區)有一個不錯的安靜的住宿環境。我們有一個全尺寸的牀,有沙發、辦公桌和有線電視(英語頻道從200開始,有CNN、BBC等頻道,還有電影頻道)。早餐攤位味道不錯,餡兒很足-咖啡機(8種自助選擇),果汁,糕點,自己做煎餅,水果,切片肉。隔壁有Lidl超市,歐伊爾帕克商場是15-minute走走。我們乘出租車和Uber四處轉轉,Paco de Arcos火車站僅需一小段路程就可到達里斯本。工作人員(除了少數管家)都說英語,而且非常友好和樂於助人。如果您在里斯本呆了幾天以上,並且正在尋找經濟型酒店,那麼強烈推薦!

我爲一間房間付了175€/晚上,包含早餐,早餐不特別,但是考慮到環境,那時過得很快。有點不尋常的要求客人洗掉他付費175歐元/夜的早餐所花的,但最終還是一次漫漫的劇集,它只是在過去的一次經歷中加上了。最不好的部分是預訂一個有一木在中間的雙人牀的房間,或者是在牀一邊或另一邊睡覺,收取這些價值時,要小心一些人細節!其實, 非常心的員工和整體的經驗不錯.

During breakfast it turned out that there were several Russian families loudly enjoying themselves like nothing is happening in the world. Several guests, me including, were very annoyed by that and left the breakfast room. In current times we cannot ignore this anymore and we have to take responsibility.

我們在那裏有一個私人房間,因爲我們想要自己的空間。照片裏看上去不錯。當我們到達房間時,房間很髒。牆上的污垢,洗手池周圍的牙膏和毛巾上有棕色污漬。我們沒有體驗到我們房間的私密性,因爲臥室的門下面有2釐米的縫隙,所以木地板上的所有郵票和所有來來去去的人(很多)除了隔壁的餐廳外,感覺他們在我們的房間裏。還有很多其他較小的東西,比如通風中的故障噪音和牀上的質量非常差。“含早餐”是白麪包、果醬和咖啡。最大的問題是浴室裏有許多黑色黴菌,例如淋浴器、淋浴玻璃和水槽周圍。兩晚之後,我們聯繫了工作人員,告訴他們上面列出的所有事情,我們想搬出房間去別的地方。所以他們告訴我們,我必須發送一封郵件,然後轉發給他們的主管,我確實做到了。我多次打電話、發電子郵件和直接交談,他們的上司不在,會聯繫我,但他從未這樣做過。我很清楚這不是五星級住宿,但這是您支付的任何住宿都不合適。我一直在全世界都住各種住宿,但這是我最糟糕的經歷。不僅因爲房間的情況,而且因爲工作人員甚至沒有試圖通過例如打掃房間來使事情變得更好,給我們提供新的毛巾,給我們提供新的臥室。我們在那裏支付了156歐元/晚。當客戶指出那些很差並且很容易被修復的東西時,只要修復它,至少要讓他們開心。

I had a pleasant stay, the room was very clean and had everything I need. I think a renovation of the rooms would be appropriate in one place or another - especially in the bathroom. The cheese selection could be a bit bigger at breakfast. Otherwise I was very satisfied.

Arrival and Check in 3/5 On arrival we were not really helped with our luggage. The lady didn’t recognise our diamond status. After I reminded her that I would like the free breakfast. When we asked reception for advice on restaurants shopping etc they not been very helpful to be honest Rooms 5/5 The room are spacious very clean with a wonderful balcony. The sleep quality was exceptional. The only thing was the shower temperature did not remain steady throughout your shower. The housekeeping is good. It is great at last a hotel with USB B & C plugs by the bed. Thank you!! Breakfast 5/5 On arrival the first morning at breakfast it was clear reception had messed up with advising the restaurant breakfast was included. To the rescue came Vanessa. We left it with her she resolved the issue. No drama No fuss. The breakfast is fantastic. I have to say the breakfast team are a credit to this hotel. They helped us also with our questions on the local area where to get best pasteles etc. Dinner and Bar 5/5 The superb team at breakfast continues into night. The bar team of both Pedros made us fantastic express mi martinis. The whole team is super friendly. The buffet was adequate. When they run out of tonic water and Grey Goose the F&B Manager I think called Diego changed a negative situation into a positive one. For me is a Sign of great customer experience. A little treat awaited us on return to room. This nice touches show the staff listen to the clients. Spa and Pool 5/5 We only used the Internal Pool. The lane dividiers in the pool were dirty. They are not needed and should be removed. The cleanliness around pool was top notch Overall this is the best Crowne plaza I have ever stayed in. The staff at the restaurant are level I would expect at intercontinental. I would definetly come back. Bit more of customer service training and this hotel would be exceptional.