My husband and I loved everything about your place,The peace and nature is what we both needed. The location is beautiful, Rooms are clean, Reception is very handy and assisting
翻譯
訪客
入住日期 2024年11月
其他
1.0/5
發佈於 2024年11月8日
This hotel is a shadow of its former self and feels like it’s at the end of its life. The property is outdated, with a dirty pool and rooms that are both unclean and very old-fashioned. There’s no air conditioning, and we even found belongings from previous guests under the bed. The reception area lacks any welcoming atmosphere and didn’t even provide us with the Wi-Fi password. Although the staff in the restaurant was friendly, we were the only guests there. A disappointing experience overall. Place will probably close soon.
翻譯
ehellm358605
入住日期 2024年11月
其他
5.0/5
傑出
發佈於 2024年11月5日
It was a completly perfect staying. The view is fantastic and there are so much activities you can choose. The food was great, also the service
翻譯
來自住宿之回應: Dear ehellm358605. Thank you for your review of our property. We are delighted that you enjoyed your stay at our special place. We hope to see you again soon. Kind regards, Stuart Dunbar, General Manager
phiainafrica
入住日期 2024年10月
其他
2.0/5
發佈於 2024年10月22日
Needs an update on the whole property. Rooms were comfy and clean. Food was quite disappointing. Not worth the expense many other 4 star places would be.
翻譯
來自住宿之回應: Dear phiainafrica. Thank you for your review of our property. My apologies for any poor experience during your stay with us. Maintenance projects throughout the property. We have also conducted with the food and beverage team to address any food. We hope you return to enjoy a renewed experience. Kind regards, Stuart Dunbar
jdoolh145034
入住日期 2024年10月
其他
5.0/5
傑出
發佈於 2024年10月19日
Very good restaurant with the possibility of making a walk through an area with lots of animals Good service and very big rooms
翻譯
來自住宿之回應: Dear jdoolh. Thank you for your review of our property. Dennis and Stompie, the resident cats, do try to gain access to the restaurant now and again but due to hygiene concerns they have been warned against this habit. We hope to see you again soon. Kind regards, Stuart Dunbar, General Manager
訪客
入住日期 2024年9月
其他
1.0/5
發佈於 2024年9月26日
the worst hotel I have ever been. My family and I lived a nightmare. The hotel is completely isolated and totally dark in the night. There isn’t security service. No one welcomed us and helped us to bring our luggage to our room. During the night while we were sleeping a man entered in our room and stole from us all our phones. In our room there wasn’t a phone to ask for help, we opened the windows and we tried to scream asking for help but no one came to help us. The hotel didn’t want to repay us the damages of this event.
翻譯
Nomad30094822868
入住日期 2024年3月
夫妻/情侶
2.0/5
發佈於 2024年3月24日
And unattractive entrance and lacklustre reception ‘greets’ new arrivals. The room we had was dated and not well maintained, with no air conditioning, a poor quality TV, no mini-bar, and many fittings looking the worst for wear. A somewhat uninspiring view over a muddy dam is the reward for a torturous ride over the last seven kilometres on something bearing little resemblance to a road. Our room had been meagrely serviced with bath mats and other items missing. If this hotel wants to attract guests they are going to have to up their game - there are better options in this beautiful part of the world.
翻譯
benita_alant
入住日期 2024年3月
其他
4.0/5
很好
發佈於 2024年3月20日
We stayed here for a family wedding that took place at the Silver sixpence - a six minute drive down the road. We were very happy with our stay. The self-catering units are very well equipped - even have iron & ironing board, and all the necessary kitchen things. Beds were very comfortable. The staff were super friendly and helpful. The kids loved the put put, jungle gym and pool (even though it's not as green as on the pictures). We enjoyed a good selection at breakfast every morning, as well as drinks at the bar. Some features of the hotel could do with maintenance - e.g. pool, latches on windows in dining hall etc. Overall good value for money and a beautiful setting. We didn't get around to doing all the activities but saw the bicycles for hire, and some kids games at reception. Milly's restaurant is just around the corner if you feel like an outing
翻譯
來自住宿之回應: Dear Benita. Thank you for your review of our property. We are currently carrying out maintenance projects on the property including the pool and restaurant window repairs. We hope you return and enjoy a few more days staying with us to enjoy our exciting activities throughout the property. Kind regards, Stuart Dunbar, General Manager
EllynBernic
入住日期 2024年3月
其他
5.0/5
傑出
發佈於 2024年3月19日
We had an amazing time here, we felt so at peace and all the staff members were friendly and accommodating. The rooms were clean, tidy, comfortable, spacious and relaxing. The nature and beauty of the area is what makes this place worth every penny. A must visit!
翻譯
來自住宿之回應: Dear Ellyn. Thank you for your review of our property. Our winter months are almost upon us which depicts a different kind of beauty and the opportunity to curl up in front of a log fire. We hope to see you again soon. Kind regards, Stuart Dunbar, General Manager
cturto915429
入住日期 2024年3月
其他
5.0/5
傑出
發佈於 2024年3月17日
Grand hôtel which may have past its best in its overall look. But still a very pleasant stay with great staff. Rooms are very big with comfortable beds. but may need a coat of paint and change of carpet.
翻譯
來自住宿之回應: Dear Cturto. Thank you for your review of our property. We are currently working on maintenance projects and upgrades throughout the property. We hope to see you again soon. Kind regards, Stuart Dunbar
RiaanPienaar701111
入住日期 2024年2月
其他
5.0/5
傑出
發佈於 2024年2月13日
Kloppenheim is something else. The food was outstanding, the atmosphere, the friendliness of all the staff and the rooms w, all with a view to die for, makes it a gem of a destination I can absolutely recommend a visit to Kloppenheim.
翻譯
來自住宿之回應: Dear Riaan. Thank you for your review of our property. We hope to see you more frequently in the near future. Kind regards, Stuart Dunbar, General Manager
訪客
入住日期 2024年1月
夫妻/情侶
5.0/5
傑出
發佈於 2024年1月16日
The hotel has a quaint olde worlde feel about it and the communal areas are full of character. We stayed for 1 night in room 320. The room and bathroom were quite large and decorated in keeping with the rest of the hotel. The views from the balcony were spectacular and we woke up early to take photos of the beautiful sunrise. Dinner was excellent. Being vegetarian, I decided to speak to the chef in the afternoon to make sure he was aware of my dietary requirements. The quality of the food and service was 5 *. Thank you. It is possible to hire bicycles from the reception. We went for a walk instead and it was really memorable. I highly recommend walking if you stay here - maps are available from the front desk. The countryside is beautiful and barren and we were surrounded by wildebeest, antelope and zebra in the distance. I can highly recommend this hotel and would definitely return.
翻譯
訪客
入住日期 2024年1月
家庭旅遊
5.0/5
傑出
發佈於 2024年1月4日
Our first time visiting the place and we enjoyed every moment. The staff was friendly, the food was delicious and the room was perfect and homely. We had a nice view from our room and enjoyed relaxing on the balcony. Lots of activities to indulge in, and we had memorable moments , I would recommend it to anyone to visit.
翻譯
訪客
入住日期 2023年12月
家庭旅遊
5.0/5
傑出
發佈於 2023年12月19日
We only stayed two nights but will definitely be back soon. The staff, rooms, facilities and food were top class! I will definitely recommend this establishment to anyone looking for relaxation and comfort.
翻譯
訪客
入住日期 2023年11月
夫妻/情侶
5.0/5
傑出
發佈於 2023年11月22日
Our long weekend away at this property was absolutely amazing. The level of service was really fantastic, and I absolutely loved the old-style country feel of the property. I would highly recommend stay in one of their suites overlooking the small dam area. The food was also really good, especially the dinner at the Triple Twigs Restaurant, and the facilities in general were great with a lot of activities to choose from. The only suggestion that I have to improvement at the property is for better maintenance of some of the garden areas and the suites/facilities, but other than that, I would stay here again.