伊斯茵酒店的評價

The hotel is very old but the rooms were relatively clean. There is no coffee or water in the rooms and unavailable on site. Had an issue getting hot water but that could be because of the age. The hotel did post some awards from hotel associations but nothing new since 2014 My biggest complaint is the rudeness of the staff completely unnecessary for visitors to their establishment We asked for a few extra minutes after the 11AM checkout because our taxi was on its way and were told we had to pay very rudely. Okay that’s the rules so we were packing up and ready to leave before the 11AM checkout. Guess what a knock at the door from the rude front desk lady making sure we were not going to be a minute late. Anyway stay at your own risk.

我寫這封信是為了表達我對最近入住 Easy Inn Hotel & Apartment 期間所提供的服務的失望和沮喪。 [2042 年 2 月 14 日]，我和我的妻子以及兩個朋友大約晚上 10:00 入住。雖然一開始，我們的體驗似乎令人滿意，但由於你們員工的不專業行為，情況很快就惡化了。第二天早上，我和同伴們決定延長住宿一晚。在出去吃早餐之前，我們告訴了前台服務員我們的意思。我們確信這種安排是可以接受的。然而，大約三個小時後，當我們回到房間時，發現我們的行李被動過，空調遙控器和電視遙控器都不翼而飛。這項發現令我感到不安，我立刻到前台解決這個問題。服務員告訴我，經理親自進入我們的房間，翻遍了我們的物品，並沒收了遙控器。令我驚訝的是，我被告知如果我想取回這些物品，我必須支付額外的費用。為了尋求解決方案，我要求直接與經理交談。然而，我卻遭遇了不屑一顧的態度，並被告知如果我不同意他們的政策，我可以自由退出。這種回應不僅不專業，而且極度不尊重。身為顧客，我感到尷尬、被騷擾和被虐待。 Easy Inn Hotel & Apartment 的員工沒有達到知名機構所應有的專業水準和尊重程度。我對缺乏對客人隱私的考慮和對顧客滿意度的漠視深感失望。我敦促您徹底調查此事並採取適當措施糾正這種情況。此外，我覺得有必要將我的負面經驗告知其他人，以防止他們遭受類似的待遇。遺憾的是，我沒有打算再光臨您的酒店，也不能憑良心向其他人推薦它。誠摯的，艾迪‧尼爾森

Great prices compared to other hotels in the area. It's a basic type hotel. Has the basic stuff you need. We were looking for a cheap place near the beach. Rooms are clean, staff was friendly. They speak mostly English here and very little Spanish. I was able to translate for our group as I speak both. TV has great channels room has a desk for working, great, cold AC, beds are okay, a litte too soft for me, but no problems. Bathroom was nice and clean, staff gladly gave us more towels and washcloths, plenty of TP. All in all a great deal for the price, would stay here again. BTW, this place was recommended by another hotel at the end of the *****, because they were full.