奧蘭多機場温德姆花園酒店(Wyndham Garden Orlando Airport)

Came to take care of personal affairs and visit my family and friends while in town

GETTING IN AT 5 AM AFTER A GRUELING TRIP FROM MICHIGAN WE WERE MET BY A FAST TALKING BAD MOOD MANAGER. NO SMILE OR WELCOME. HE IS NOT AWARE OF HIS BEHAVIOR. I ASKED HIM TO SLOW HIS WORDS DOWN AND THIS REALLY SET HIM OFF. HE SAID HE WAS THE MANAGER AND THE OWNER. WANTED $50 DEPOSIT WHICH I WASNT EXPECTING. MY CHARGE CARD WAS DUG DOWN SOMEWHERE IN ONE OF MY BAGS. AFTER DIGGING AND FING IT HE DECIDED HE DIDNT NEED IT. NOW IM 70 YEARS OF AGE AND IM DISABLED AND IN MUCH PAIN AND ALL I WANTED TO DO WAS GET TO THE ROOM BUT HE JUST WANTED TO REPEAT THAT HE WAS IN CHARGE. NEVER EVER NEVER WILL WE WVER CHOOSE THIS HOTEL.

They offer a shuttle service however, good luck calling them and actually getting someone to pick up the phone. If they do they put you immediately back on hold because clearly the front desk can’t multitask. When we arrived, the both of them were sitting at the desk talking to each other, which made me even more upset that they couldn’t answer their phone and execute on a simple shuttle pick up. For the business traveler forget breakfast. They don’t start serving until 7 AM. I guess hotel staff don’t want to get up too early. Had to be a first and it’s $10 not impressed.

The staff was friendly at first, but during and after having issues with the airport shuttle they were awful, not taking responsibility or providing any customer service (had to wait at the airport for over an hour after making arrangements ahead of time). We do not recommend this hotel. The location is not good, the staff were rude and the rooms were noisy. The hotel was very clean though, we appreciate that!

Took over 1:30 to get to the hotel. Horrible. When I call it seems they forgot to send the driver. Making my super short night even shorter.

I think the breakfast food was poor. The eggs were not eggs but egg beater, a plastic like texture.

Très bel hôtel, parfait pour avant une croisière port Canaveral.

Clean and comfortable, free shuttle to the airport. Not much in the immediate area, so best if you have a car.