La limpieza del apartamento les viene justo para hacer las camas. Relación calidad precio, aún pagas bastante por lo mínimo de un apartamento. No recomiendo la estancia a familias que viene con hijos, ya que los extranjeros pueden beber en la piscina aparte de todas las fiestas que se montan. En cuanto al trato del cliente, pésimo, lo más tajante y borde posible, lo son.
翻譯
Tif1331
入住日期 2024年8月
家庭旅遊
1.0/5
發佈於 2024年8月20日
Nous avons voyagé en famille dans l’Espagne en faisant 4 Pierre et Vacances différents. Celui de Benidorm Levante est horrible. Appartement vieux, avec des carreaux cassés, des bouts de verre par terre, sale. Le canapé -lit du salon est horrible, matelas défoncé. Insonorisation inexistante, donc le soir dur de s’endormir avec les fêtards et réveil matinal par la circulation. Pas de rideaux occultant dans le salon en plus… Pour une résidence en plein centre ville, elle devrait être mieux insonorisée. La plage est quand même a 10-15 minutes a pied ( ne pensez pas vous trimballer le parasol ,les jeux de plage…) La réception est d’une amabilité… aucun effort pour parler une autre langue que l’espagnol. Elle a parlé pendant 20 min avec les clients espagnols devant moi pour le check in et elle m’a expédié en 2 minutes et débrouille toi… Bref nous terminons nos vacances sur ce Pierre et Vacances qui ne nous fait pas regretter de rentrer chez nous…
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Rathot R
入住日期 2024年6月
家庭旅遊
5.0/5
傑出
發佈於 2024年6月5日
J'ai vraiment passer un séjour idéal. L'établissement propose un maximum de services et le personnels est toujours à disposition. Emplacement idéal. Animations au top. La propreté est également au rendez-vous ! ! Très satisfait ! !!merci beaucoup
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訪客
入住日期 2023年8月
家庭旅遊
1.0/5
發佈於 2023年8月17日
Turismo de borrachera, llevamos viniendo ya la segunda vez y terrible , no se puede estar en la piscina , se permite a la gente fumar, beber y tirar porquería en la piscina , un horror y todo esto ante la pasividad del personal, no apto para familia y gente con un mínimo de educación.
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訪客
入住日期 2023年8月
其他
1.0/5
發佈於 2023年8月22日
Intérieur très sale,ustensile de cuisine très peu,basique le fait tout qui brule le mangé salle de bain les joints noir,mur de la chambre sale,ascenseurs il faut attendre 5 à 10 mn pour l'avoir,bruits la nuit.
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訪客
入住日期 2023年4月
與好友旅遊
5.0/5
傑出
發佈於 2023年4月23日
Muy limpio mejor de lo esperado y céntrico no se está bien para 3 personas por lo demás todo muy bien así Frigo nuevo cocina bien y los colchones espectaculares nuevos éramos un grupo de amigos los recdpcionistas no cogen llaves y esperaba algo más de simpatía
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Julie B
入住日期 2024年8月
與好友旅遊
4.0/5
很好
發佈於 2024年8月8日
After seeing the reviews I was really worried about staying here. The apartment was great very clean and comfortable. No problems getting our deposit back. The only negative I can give is the pool area is not good very basic, no parasols which was not good, small pool,needs updating. No seating area. Full of stags & Hen parties.
翻譯
D7rny
入住日期 2024年8月
家庭旅遊
5.0/5
傑出
發佈於 2024年8月2日
Ignore the Bad Reciews, stayed here for 5 nights with my Two Teenage boys. Rooms spacious, Clean and Have Comfy Beds. Sofa Bed Is Very large and Comfy. Air Conditioning in the rooms is brilliant, 35 degrees and the room was like walking into a fridge!! Staff In the hotel are friendly and helpful, just treat them with respect and they will go above and beyond for you. Had to pay a €200 euro deposit to secure the room from breakages, and cleanliness. All you have to do is look after the room, ***** the beds and place all the laundry on the bathroom floor, make sure all the cups etc have been washed and put away. Rember this is a self contained apartment hotel, so they don't clean your room every day or provide fresh linen. You can get fresh towels for €6, and there's loads in the pack. Our deposit was back on my card within minutes of checking out and the lady from reception checking the room. So the people calling this deposit a scam have obviously broken the rules or not bothered to respect the room!!! We couldn't get late checkout because the rooms are full for tonight, but there is secure luggage storage and showers by the pool. The drinks in the hotel Bar Are not overpriced, its pretty average for bars around benidorm. It takes 10 minutes to walk to the beach, or to the centre of town or to the centre of the old town. A taxi would cost you €5, but it's quite a nice walk either way. The location is great for all areas I would Definately return to this apartment if I was to return to benidorm.
翻譯
Connector65945378932
入住日期 2024年6月
與好友旅遊
4.0/5
很好
發佈於 2024年6月19日
Before arriving was very concerned with some of the reviews. But we arrived just before midnight and receptionist was there to greet us, yes very blunt but this could be language barrier or just her personality. Even though we asked for apartments close together this didn’t happen and the group of 8 was split one on 3rd floor one on 19th floor. Apartments were large, spacious and clean, loads of amenities including a kitchen cleaning box, shampoo and shower gel, towels and linen. Maid service wasn’t included and if you required more towels or linen etc then there was a charge usually 6euros for each item. Two bed apartment had one double bed with bathroom including bath and overhead shower. Two single beds and ensuite with shower and toilet and almost king size sofa bed which was very easy to make. One bed apartment includes one bathroom, one double bed and one almost king size sofa bed. Balconies were huge almost same size as the one bed apartment itself. Apartment was clean and the few odd scrapes and wall marks as you’d expect. Came with working fridge and if you required kettle or iron all you had to do was ask reception. You are about a 10minute walk from everything or a cheap taxi ride. There is a bar/café which serves all drinks, snacks and hot food(recommend the pizza’s) Bar man was polite and friendly but if you were rude to him he would be rude back which Is fine as be treated as how you treat others. Pool was a nice size, clean but could do with a few more sunbeds. Toilets and showers available. Luggage storage room. Yes you have to pay a 200euro deposit but as long as you do as they ask (***** beds, wash up after yourself and generally make sure its clean) this will be refunded within 24hrs. Overall impressed. And would recommend for groups.
翻譯
6/11
dazo4
入住日期 2024年6月
獨自旅遊
1.0/5
發佈於 2024年6月18日
Stayed here on the 23 may for 3 nights, I’m a 63 year old male on arrival room wasn’t ready which I can understand then was told to pay 200 euros as a deposit and it Woukd be refunded , I kept the place immaculate and made sure there wasn’t a cup out off place and took my rubbish to the bins outside the appartments , To this day I still haven’t had the deposit returned, it actually says on my receipt No Refund, I have currently got jet 2 acting on my behalf as I feel that this deposit situation is a scam and that other people havnt had there’s returned , Im a frequent traveller and this is the only review I’ve ever written! Gonna get in touch with other people and make a Facebook page to name and shame this place!! Avoid avoid avoid , stayed in room 7e
翻譯
Denise H
入住日期 2024年5月
與好友旅遊
4.0/5
很好
發佈於 2024年5月30日
Before we went I had read mixed reviews about this hotel so I was a little bit wary. It's true that it is at the top of a massive hill, however there is a free shuttle bus so it's really not an issue. Just be aware that they do not run during siesta time so plan your trips out accordingly, alternatively you can flag down a cab for about 5 euros as a one off if need be. The reception and general look is very nice. It's very clean and the staff were lovely. Although I have basic Spanish and try to use it when I can, all staff spoke excellent English, which incidentally I don't believe we should expect, when in Rome and all that.. The rooms were quite spacious and cool, if a little dated, but were perfectly clean and housekeeping kept them that way all week. My only bugbare being our fridge didn't really work and it would have been nice to keep things cold in our room. The balcony overlooking the pool was a delight. I'm going to slip this part in here because I really want to end on a high note , even though the hotel says it doesn't cater to stag and hen parties, there were several staying there and the noise level could become very annoying at times, along with heckling from the balconies. We experienced this on 3 of our 7 nights so I can understand if people would find this irritating. I only had breakfast in the dining room. The majority of which was very nice. Lots of choice of both hot and cold food, fruits, juices and coffee. No complaints here. The grounds and the pool are lovely. There is unfortunately the need to line up if you want your pick of sunbeds. The pool isn't large so can get busy. If someone could help the bar staff there with some new music..there are only so many times you can listen to Lewis cappaldi. The outside bar was our chosen evening destination, entertainment was a little old fashioned but somewhat quaint and enjoyable. The Spanish love to dance! Overall we had a fantastic week, helped by pleasant staff. A special mention to Veronica at the bar, she was our favourite. Would definitely go back.
翻譯
訪客
入住日期 2024年10月
家庭旅遊
1.0/5
發佈於 2024年10月12日
Worst place I've ever stayed and been to alot of hotels and apartments. No clean towels throughout our stay room not cleaned at all , in fact we were left cleaning stuff to do it ourselves. The table on the balcony was filthy had to wash it before we used it. Given 2 keys if we lost one we were told we had to pay 25 euros if we lost one . And then to get in the lift and the notice read if the lift broke we would have to pay and they would take it out of the deposit for room . 200euro . I've never been to a place like it ever and would never return .
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訪客
入住日期 2024年10月
其他
1.0/5
發佈於 2024年10月12日
Worst holiday in my life you just get ripped off by the staff for not cleaning the room properly and only 1 towel for the full weeks stay ,if you want clean towel you need to pay £7 if you lock yourself out of the room by accident you have to pay £25 for them to let you back in your room if by any chance you lost your key you have to pay £50. Just a joke that hotel would never stay again, no cleaner for your room you have to clean your room your self if not cleaned you will be charged for the cleaning what a joke this hotel is, don't book it I repeat don't book it, you will be sorry
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訪客
入住日期 2024年10月
其他
5.0/5
傑出
發佈於 2024年10月8日
How a was proper stressing about his gaff afor we got there ya nar after reading some of these reviews man. Most holidays a go on I like to spend a ridiculous amount of time in the room and their room was immaculate how!! trust is I spent 80% of this holiday in it. Mattress was lethal anarl. Gards aka Mattress Back
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訪客
入住日期 2024年10月
其他
4.0/5
很好
發佈於 2024年10月3日
Staff were lovely, hotel was clean, beds were comfy. the Balcony is huge. Couch pulls out to a double bed. Pool is not heated but is a good size, with plenty of loungers. You can request an iron and kettle from reception (for free) if you require, other options available too, I don't remember what they are though as I didn't request anything else myself. Air con was amazing. Considering it's very close by to all the pubs and clubs, and the other guests that stay here, the hotel was very quiet. You heard the people coming in to their rooms but that was about all. Probably the quietest hotel I have stayed in so far, either the guests were quiet and well behaved or the hotel has very good soundproofing. Plenty of restaurants, bars, clubs, supermarkets, hair salons, etc near by. So never have to walk very far for anything. Also the beach is not thar far of a walk away either, and the beach is very nice (although be careful going in the water, it is quite rocky), but once in it's lovely.