文冬的熱門5星級酒店

We truly enjoyed the onsen session especially the Sakura Pool which was a piece of fine art. The uniqueness of the pool increased the pleasure of soaking in the hot water on a cold evening. The other pools were also unique, 1 with nano bubble which we were told was imported from Japan. After soaking, it made our skin smoother. We also enjoyed the other pool near the window which was with the highest temperature. With the cold breezy wind coming in from the window it made us felt so relax and comfortable. Overall, the hotel offered great service. Thanks to their dedicated guests officers. We also had a good sleep on the comfortable bed. For those who wanted a relaxing holiday and not too far away from the buzzing Genting Resorts world of entertainment, The Yanné Onsen Hotel is a great choice.

第一次在這家酒店過夜慶祝我們的週年紀念日;入住很快,很棒的住宿。然而,我們有點失望,酒店沒有滿足我們的要求,爲我們的週年紀念活動裝飾氣球和鮮花,因爲櫃檯說這是預算過度或沒有預算。我和他們分享我以前在香格里拉住過;文華東方甚至威斯汀或更糟的情景伊斯汀酒店在佩塔靈賈亞,他們將爲我的週年紀念日做裝飾鮮花和一瓶葡萄酒和蛋糕。然而,酒店在客戶服務方面令人沮喪。總的來說,氛圍和房間很舒適,天氣很好,熱情好客,有健身房和游泳池使用,自助早餐很棒。然而,池畔是一個令人失望的地方,因爲沒有任何控制或安全來監控使用游泳池的人的着裝規範;我的意思是,酒店仍然允許人們穿運動服和T恤,甚至沒有游泳穿,男人可以進入游泳池。看到管理層允許人們穿T恤和運動服褲子進入游泳池,非常失望,不是服裝的問題,而是這個人在思考自己時對別人的衛生使用游泳池。給別人一個印象,游泳池很不衛生,用來看到這個士氣低落的人,他們只是穿T恤和運動服褲子進入游泳池。一些圖片附件是證據

因為剛剛從差勁的新加坡金沙退房，跟着就入住了雲頂康樂福，所以直接形成了鮮明的對比。 康樂福簡直太讚了！ 從辦理入住開始，就享受到一種管家式的服務，非常舒適。酒店的裝潢，設施，擺放，都非常講究，細節做的很精緻。 房間裏更是非常貼心的男女浴袍不同顏色和拖鞋都是不同尺寸，有各種點心和水果每天更換，還有很多各式各樣的小禮品和驚喜，還有紅酒送。 免費晚餐，免費纜車vip來回票，免費雞尾酒，我記不得了反正一大堆免費的福利。 早餐的話比較簡單一些，是套餐而不是自助，如果想要叫到房間來用餐是需要另外付費的，所以如果還在糾結是否要訂購含早的小夥伴，可以參考。 總體來説，物超所值，性價比非常高，整個體驗都十分不錯，很喜歡康樂福。

原名-Maxims Hotel，現更名為Highlands Hotel。我再次訪問了這家酒店（因為此時雲頂名勝世界的 4-5 星級酒店沒有太多選擇），讓我印象深刻的是辦理入住手續的過程。我記得以前辦理入住手續的時間通常很長，而且組織得不好，前台工作人員不專心，有點凌亂，但這一次，他們給我留下了深刻的印象。到了大堂，前台工作人員迎了上來，帶你到休息區，同時準備辦理入住手續。工作人員現在更加關注客人的抵達體驗，您永遠不會感到被排除在外（就像上次一樣）。雖然房間維護得很好，很乾淨，還提供迎賓水果和口罩（上次沒有迎賓水果！）總體而言，服務質量有所提高並保持不變，Highlands Hotel。

高層一側是沒陽台公寓 （ 選擇時注意） 公寓不舊但維護差（房間設施簡單） 此價格（400多週末價格）一般（現在淡季） 樓房建築結構很複雜奇怪（泳池找到很麻煩還有二次檢查登記）錯層很多（不是正常的錯層是建築結構問題） Wi-Fi是最大問題，基本沒有電視可以看網不能用（斷斷續續狀態）我訂了兩晚兩間！ 早餐因為週日（完全不可接受） 超出整個餐廳入座率 ➕位子在餐廳外面吃飯（感覺太差了） 餐食基本都是空的很多人靠搶的（餐廳經理也無語了） 但還是安排管理有誤（後廚/餐廳）都有問題！我們坐在桌子20 分鐘看人少了才去拿食物可惜什麼都沒有了！48$ ➕税*4=收了我們203$ 感覺太糟糕！喝了杯咖啡拿了牛角（最後兩個） 酒店打車很難（小心）Grab也難叫 ～看情況 每天不一樣靠運氣！英文好的還可以溝通周邊等人的私家車～有人願意幫你（18-30馬幣）Awana 纜車站/或35-65 不等到山頂 看時段👈🏻 樓下吃東西（腿腳好都可以）不遠走5分鐘 我父親腿不行（需要打車吃東西）路途短沒人接單（定位遠一點多給錢就可以）多給錢就行！ 整體下來 如果不挑剔的這價格440$ 馬幣一晚一間（沒陽台）週末可以住！ 但不是好選擇！ P.S. 最近馬來當攤有沙爹不錯2.5$ 一串

房子乾淨,不錯。適合我們和家人一起。鑰匙需要在geo38收集,房子位於中山。如果你是遊客,沒有車,距離相當遠。但畢竟,對我們來說是一個很好的住宿

我們在這酒店住了三晚，第一晚發覺坐厠塞了，叫了維修情況改善不大，第二天早上換了房間，坐厠好了，但浴室花洒很慢🙄 另外，發覺我們入住的房間和我們在trip.com訂房時的相片有點不一樣

I couldn't wait until I checked out to write this review. I have been to The Chateau for at least 8 years. The 1st time I was here. I was shocked that in my home country there's a resort that provide world class service that's comparable to any 5 stars hotel in the world. Since then, I been at The Chateau for at least once a year. My family love here so much that my elder brother held his wedding here. 2 night of dinner for 200 pax and dozens of hotel room. This is how much we love it here. Before what it became, the resort lives up to it name 'Organic resort'. Everything from the food to the bed linen to the shampoo was organic. The turn down service was awesome. Unfortunately, for the past few years it was bad is the word I am using if I am being kind. I still come once a year even during covid. Last year I came. It was bad but still bearable. This year 12/2/2022, I hope for the best and book a night at The chateau again and I am throughly disappointed. Let me start from the beginning, usually we went reach the resort we will be greeted by the staff and we will be escort to the study room or bar to have a sit and we are being serve some welcome drink while we take a rest from a long drive. Today, they just hush you to the reception and do the normal check in procedure and the worst part is the credit card machine is not working and I am waiting there for 15 minutes. Side note while l was waiting I overheard that a couple complaining that their toilet is flooding because of the plumbing issue. When they can't resolve the credit card machine issue and I starting to get irritated I offer to put down the deposit by cash. When we got the room key. The freaking room key holder is not new. It looks old and used for some time. Even a budget hotel gave a new one. When I ask can I have my tea time at the tea room I was informed that only 1 restaurant is available which is la Vie. I couldn't believe it. A 5 star hotel but you only provide a location for dining for breakfast, lunch and dinner. Oh ya, your bar is closed as well. I did try to order some food from the only restaurant available. I have to say the food that I have is one of worst dining experience in my life. Under cooked chicken, Overcook fish. With all the disappointed I try to took a shower. Well there's no hot water. I have to call the reception informed them about this. They sent someone over and the person told me that I need to wait for an hour for hot water. Are we still leaving in the 18th century? Bear in my I been here a lot of time. This is the 1st time I faced this issue. In fact I am writing the review while they are checking the hot water. Long story short, AVOID THIS RESORT I am throughly disappointed. This is going to be the last time I visit this place. And since this is not an organic resort anymore please change the name. It's just false advertising now.

房子在打掃,位置很好。從酒店陽台看風景不錯

環境優美、安靜和適合一家大小來住.附近也有很多美食 還有溫泉式的游泳池，冷冷的天泡一泡是很舒服的一件事