別府JR別府大學站附近酒店

My wife booked this hotel for us for our weekend in Beppu. We selected this hotel based on the price, parking, and location. It is within walking distance to the train station and down town area. They have parking here which is a plus. The staff was very friendly, the individual helping us spoke great English which made check in/out easy. They have breakfast here, because of COVID, it was not buffet style, but the trays were nice and the food was great. The rooms were perfect, they were modern, spacious, and had everything we needed, plus the bed was comfortable. Overall, we had a great stay here.

Overall, I felt the hotel was very nicely done with great local touches while still keeping an international atmosphere. I also wanted to point out the great flexibility of the hotel, allowing me to change my meal reservations from 3 dinners at Elements (I was on a package deal) to one at Elements and combining the remaining two meals at Elements to a dinner at Atelier. This allowed me to not have to dine at the same restaurant as well as opening up a slot for me to explore a local restaurant. However, there were two things that I'd like to point out that the hotel can improve upon. The first is the staffing at the club lounge (and in general) is not enough. There were many moments where I was left to wait, to the point where using standard facilities (like the check-in counter, or breakfast at Elements) would have been a more positive experience. Breakfast on 12/21 was where the understaffing really showed, where it took over an hour to complete breakfast; many guests left in the middle of their meal since service was horribly slow. However, the second point us what I would really want the hotel to work on - CoVID countermeasures. Largely, two things I'd like to point out. (1) Temperature screening us inconsistent. I was checked when I first arrived, but never anytime afterwards (or should I say, the thermometer station was unmanned). (2) During my meal at Atelier, my wife and I noticed that the staff (He was Italian, I think his name is Marco?) preparing the dishes (in the open kitchen) prepping a sauce, tasting it with the same spoon which was quickly rinsed it under the faucet and returned into the mixing bowl. I pointed this out to one of the servers (Japanese male, responsible for serving and explaining the dishes). This is where I felt the hotel can improve on - in detail, three things. (i) The Japanese server proceeded to quietly scold the staff in front of me, I felt that was not a great experience both for myself and the staff. (ii) Nothing was cleared. After the scolding (and then the staff responding back that he did not put the spoon back in) none of the utensils were changed and no follow up. I guess there is no trust in what a customer points out. And finally (iii) I felt that this is at the fault of the hotel for not putting in proper operation guidelines.A person putting together a meal will need to taste it, to make sure it's good. If the hotel were to put in operational guidelines to ensure tasting can be done while still making it very obvious that it is hygienic, I would not have to be writing this email. Needless to say, our dinner experience was ruined that night. I actually shared the above comment with IHG Guest Relations (on 25 Dec), which the agent was extremely prompt on getting back to me and assured that I would get a response back from the hotel about it within 48 hours. Unfortunately, the hotel never contacted me. I then asked guest relations again (on 5 Jan) to follow up with th

是比較典型的現代派的日式温泉旅館，規模不大，房間不算多，有大浴場。浴衣、洗漱用品在大堂可以自己取用。大堂還有咖啡、茶水等免費提供。 我們訂的私湯房，就是陽台上有個木製湯池，外面就是海景，還不錯。房間裏就有一台飲水機，可以直接提供熱水，常温水和冰水，這個很實用。 餐食中規中矩，食材還可以，有烤肉也有熱鍋，也能吃飽。 酒店後面門可以直通海邊，附近還有一個大型的堂吉訶德，開到凌晨兩點，簡直是遊客的天堂。我們九點到店裡，人聲鼎沸，可能80%別府的遊客都在裏面採購。

Great new hotel conveniently located in Beppu. It seems like a new hotel, the facilities look very new. The hotel seems quite busy, many guests are staying here. The room is very comfortable, everything about the room is great, we booked the Superior Twin Room. There is no parking at the hotel, you have to go to a nearby parking that they recommend, and you can get a good price, 500 yen for 24 hours, and pay at the reception. The breakfast you can choose from a Japanese style or western style breakfast, and they have a buffet counter that you can get more side dishes for your breakfast set. I find that there could have been more protein in the breakfast set provided. The onsen facility is good, one indoors, and one outdoors, with views of the Beppu skyline. They also have a rooftop pool (pool is heated), and there is a jacuzzi pool as well. The rooftop has amazing views of Beppu mountains, city skyline, and the sea.

房間乾淨舒適,有很多儲物空間,但是對於膝蓋不好的年邁母親來說,以下幾點是々的問題。廁所門的門檻太高,很難跨越門檻。我想知道我是否要掛斷腳。大型公共浴池的室內有一個手,但是露天浴池沒有扶手,所以我放棄了使用它。大型公共浴池有兩種不同高度的浴椅,但對於難以深深彎曲膝蓋的母親來說,它們都很低,我終於坐下來洗了洗,同時感到膝蓋疼痛。過去使用的酒店中,有很多地方都安裝了高座的浴椅。腿部和腰部有問題的人也會使用它,因此,如果您能改善這一點,我將不勝感激。

酒店好新淨,乾淨，極近車站 房間都唔會好逼 溫泉地方夠大 唔迫 早晚有免費乳酪/雪條提供 今次因為一家人去仲有私人風呂 唔洗錢 仲見到有免費按摩椅 另外欣賞有bb浴盆bb洗漱用品提供 早餐自助餐都好多食物選擇 味道都不錯 宵夜仲有免費拉麵提供 味道ok 性價比很好的一間酒店 下次再來一定會再住🫶🏻

我急忙決定使用帶露天浴池的客房。風景很好,因爲它位於8樓,相對較高。但是,露天浴池的牆壁很高,因此在露天浴池中浸泡時無法欣賞風景。晚餐是反映大分縣食材和飲食文化的菜單。我訂購的飲料的價格顯示包括消費稅和服務費,價格與居酒屋相同。這是一個主題公園般的旅館,例如觀景足浴和手浴,夜市和雜耍樂隊在晚上表演。

這家酒店離別府JR車站，需要步行15分鐘這個樣，還不算遠，附近有一個別府北濱車站，步行衹有100多米，這個車站是去有由布院、杵築城等景點都可以使用的車站，所以，交通位置算是不錯。另外，他們家的房間能夠看到日出，港口周圍的景色也很好，早上可以去散步。早餐的話， 我覺得以這個房價來説算是很好的，主要是服務人員，態度親切，收拾東西也及時，主要是一些日式早餐，品質還是挺好的。0我覺得需要提升的，就是房間比較舊，大澡堂也沒有男女每天更換，景色一般，臨街挺吵的。

高級三人房空間夠，乾淨住得舒適，感謝酒店安排了高樓層房間給我們，望見窗外開揚美景，心情美好。酒店很近JR站，在車站乘坐巴士去周邊也很方便。員工友善，免費泡溫泉，男女沐浴面部護理浴衣可在大堂自取。非常好的入住體驗，推薦大家來別府也要入住。

很有設計感的酒店。 每個房間有獨立的湯池，而且能夠遠眺大海，真的是非常棒；酒店本身的設計是亮點，是一種極簡風格，整體透露着一股截然不同的靜謐力量，入住以後從用品到環境，還有服務都讓人挑不出毛病。 重點誇一下有個台灣籍服務員，服務非常好，而且能夠中文溝通，入住期間也提供了很多協助，非常推薦大家晚上去酒吧小酌一杯，有個完美看view的位置。 早餐很棒！ 雖然種類不多，但非常好吃，而且是單點的方式，我點了蛋卷和豬排，口感完美，火候適中；我個人認為完全不輸品牌酒店，符合期待。 唯一小的短板是在山上，離市區稍遠、但也很幸運的看到了煙火，正巧趕上花火節，看到完美的煙花，非常開心！