伯克利城市俱樂部酒店(Berkeley City Club Hotel)

A hotel without concierge, with out shower handle without tv and everything closes by 9.30 pm, untrained front desk. we are an elderly couple we had no help from no one for our luggage and just a FAKE smile. I wished I booked else where instead of this under staffed place.

A delight and privilege to experience an architectural gem that I could actually afford to stay in! A refreshingly kind, thoughtful, and engaging staff. A stunning, invitingly warm pool (the architectural gem swim!). And a delicious delightfully-more-than-the-typical-sp****-continental breakfast included! Grateful to have found and experienced this special place created by an amazing architect, Julia Morgan, and run by a fabulous caring crew. May this jewel be conserved and appreciated for decades, even centuries, to come!

The hotel is architecturally stunning and oozing charm. However, it is outdated in every way imaginable. The beds are uncomfortable, the room was noisy and so hot, you can’t control the temperature in your room. There are no tv’s. The bathroom was dingy and the whole room smelled like a goodwill, you know the smell, old musk. The neighborhood was nightmare. It was loud and they are sandwiched between studen services and a free clinic. Homeless people roam around like zombies and doesn’t feel safe. I was woken up at midnight by endless screaming. It was frightening.

You get to stay in a landmark private club, an architectural landmark designed by Julia Morgan, who did Hearst Castle. Great service, a swimming pool fit for a Hearst. Some rooms on the upper floors, like mine, 404, have incredible views of the Golden Gate Bridge and San Francisco, even from the toilet! Parking, for a fee, available next door, right by the UC campus. Five stars.

First, I want to say that we absolutely ADORE this hotel. We love, love, love the architectural details, history and location. It's just lovely! We stayed here a couple years ago during Covid and it was a perfect stay. We were very disappointed in the front dest staff this time, unfortunately. We arrived too early to check in (1:30pm - check in is at 3). Ok, no problem, we could wait in the lobby. At 3, 3:30, 4, 4:30, room still not ready due to a full house (supposedly) - no apology, no other room available. We were finally given Rm 308 and saw many clean, empty rooms with open doors on the 3rd floor! Asked for a 1/2 hour late check-out and they didn't want to give (until I complained about the check-in issue). They Ok'd it, saying they'd have to delay the check-in of the incoming guest due to being "fully booked." Wait, isn't check-in at 3? Does it take 2 1/2 hours to clean a room? I worked in hotel management for years, so not buying it. Looking online at their availability for that night, they had many rooms available to book, so I don't understand the deception and inflexible rudeness we received. I suggest better training in customer service for your front office staff.