柏林Forum Steglitz附近平價酒店預訂

絕對喜歡這個地方!我們到達時受到了熱烈的歡迎,這總是一個良好的開端!酒店超級乾淨,超值!位置是完美的,安靜,但離公共交通很近,你可以很容易地到達柏林的任何你想去的地方。早餐是一個很棒的開始,一天。所有的工作人員都很友好,熱情,非常樂於助人。特別感謝那些經營早餐的女士,他們非常迅速地補充自助餐,並確保我們都有足夠的咖啡,特別是前台的漢斯,他幫助我們回答了我們的問題,甚至在餐廳爲我們預訂了一張桌子。真的希望以後再來柏林,住在這裏,我們喜歡它,強烈推薦!

我和可愛的女兒去這家酒店度假了一週中。有了UBER,到酒店大概要10歐元。入住很順利,桌子後面的老人不太友好,但相當高效,這很好。我們支付了旅遊稅,併爲我們的房間買了一把房間鑰匙。我們在網上支付了大約80歐元一晚,我們有一個房間,後面有三張牀。房間乾淨簡單。一張桌子,帶大屏幕電視,一個淋浴房,帶廁所和洗臉盆。淋浴還可以,但我們不喜歡淋浴簾。另外,水大概會暖和五分鐘,但對我們來說並不會感到困擾。每天用新的亞麻布和毛巾清潔。早上可以吃早餐,但必須付錢。我們沒用,酒店就在柏林市中心靠近庫爾弗斯坦斯特拉塞和大壩附近,很方便,離U-Bahn和巴士也很近。

我們晚上很晚才到這家酒店。入住很快,效率很高。我們三人之間訂了2間房間。我住的房間有休息區。一間臥室和浴室。很乾淨,但很基礎。我的朋友的房間有水壺和飲料設施。房間很暖和,牀品/毛巾很整潔。浴室很小,但足夠滿足我的需求。在接待處有24小時酒吧/酒廊,很可愛。拿鐵的was3E每個都有一個基本的菜單,晚上各種披薩的,我覺得是7E。工作人員很友好,沒什麼太麻煩。早餐是10E自助式的。從歐式早餐到燻肉炒蛋和像球一樣的小香腸,有很多選擇。有點偏僻,你想去聖誕市場。我們去了2個,並使用了出租車,只是因爲我們是第一次來訪,沒有太多時間。

我本來打算和家人在這家酒店度過4天。但是不幸的是，我的女兒受傷了，現在她的腿上已經有石膏，並用拐杖移動了。我發送了醫療文件，要求酒店退款給我，但他們拒絕了。我認為可以，因為這是我的問題。但是畢竟拉脫維亞由於COVID-19病而關閉了邊界並取消了往返裡加的所有航班。現在我身體無法到達酒店。我向旅館管理人員介紹了這種情況，並要求退款或將我的住宿移至其他日期，這一次他們也拒絕了我的要求，並說：“我們唯一能做的就是更改客人的姓名。他們是認真的嗎？來賓姓名應該更改為誰？主管部門並不關心他們的客戶。 該酒店還表現出了來自某些國家的偏見。在COVID-19的情況下，他們對某些國家/地區取消收費而對其他國家/地區則完全拒絕。

Прекрасный отель,замечательная локация,хорошее обслуживание,полностью отвечает 5звездам

前台非常熱情，一起抽煙，幫忙找拖鞋。酒店也非常不錯，寬敞，交通十分便利，公交200跟u線都近。下次如果還來柏林，還住這，性價比真好。

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.

靠近電車，公共汽車，火車，自行車和現今租用的踏板車。 H 4酒店是我們計劃遠期訪問的理想基地。 在一個整潔，一塵不染的酒店住了四個晚上，並延遲退房，感覺很棒。在一張床上享受早餐（冷熱自助式），我們將在舒適的酒店酒吧度過漫長的疲憊時光。房間時尚，安靜（除了警笛聲，車站位於酒店後面，過了一會兒您再也聽不到）。床是我們有史以來最好的床之一，淋浴效果很好，房間裏的茶和咖啡，空調，迷你吧（超值）。但是，我們立即在附近找到了一家Netto商店，早餐食物很多。員工高效，儘管不如某些國家友好。衹有小問題是輕微的內務處理，已解決。酒店的絕佳選擇。

好地方，優秀的房間，壯觀的浴室。 在意大利餐廳你吃得很好但是很貴。大樓內沒有自助餐廳。不幸的是，接待處或餐廳裡沒有人會說西班牙語，這對於這種規模和國際化的酒店來說是非常奇怪的。

I chose this hotel as I was touring Berlin with a friend for a few days, but he was arriving a couple of days later than me. This proved to be a great option in terms of budget, distance from the city centre and proximity to public transport. Once you come up the steps from the U-Bahn at Siemenssdamm, it’s immediately to your right. The member of staff in the reception was warm and friendly and spoke very good English as my German is not very good after studying it a little at school 25 years ago. The room was large, very clean, and well-equipped. It was too warm for me, and turning the air con down didn’t help, but the window opens very wide. The bathroom also had a bath which was a bonus. The bed is firm which I really enjoyed, but I appreciate that won’t be to everyone’s liking. I’m sure I requested the room not to be serviced but the maid had been in every day. I didn’t use the TV but the Wi-Fi was a little patchy and slow at times. There is plenty of plug sockets including one near the bed. There was a soft light on the floor lamp and a desk lamp which was great. I had the buffet breakfast one morning, which had a great and varied selection of hot and cold food, this included cereals, bread, cold meats, cheeses, eggs, sausages, fresh juice, tea, and coffee. There is a supermarket across the road open till 10 pm, which was handy to get food for dinner. Yeah, it is quiet, and felt safe. I couldn’t hear any noise from any adjacent rooms. If I’m visiting Berlin in the future on my own, I will probably stay here again.