舍訥貝格AMC酒店(AMC Hotel - Schöneberg)

Great place. Confortable, and quiet. The bathroom is perhaps too small but it works. Checking in and out super easy by internet. We arrived late (22:30) and we could access the room with the code perfectly. The hotel has a rest room where you can have a warm drink until 22:00. The room with doble bed was big, and confortable with retro decoration but high tech components (light and room info system). If I should travel Berlin again I will book here. 3 different metro-underground stations from 5 to 10 minutes walking.

Horrible experience. Best avoid this hotel. I was shut out of my room due to technical fault on my door, and due to the hotels’ unmanned reception I waited for 2 hours for someone to appear and help me access my room. Because of that I missed my friends’ gathering which was the main reason for me why I came to Berlin. The room was so tiny that you cannot store a luggage and when you think it can’t get any worse, there are many light pannels with switches and they are so bright in the dark (bright neon blue and blinking), one is even next to the bed’s head board, that I had to cover them with towels in order to sleep, but it didn’t work very well. It was like sleeping in a discotheque. In addition, the housekeeper came into my room twice without checking if someone is inside, she just opened the door despite the DND sign, and on one occasion, I was completely naked in the room, but I was able to hide behind the bed sheets. I mean this is a complete invasion of my privacy. Also, they only offer cleaning service in the morning until 10am, so if you are here for a weekend and want to sleep in, your room will never be cleaned, at least mine wasn’t. If I didn't have to change room due to the door lock issue, as they had to break down the door, my room wouldn’t have been cleaned for 3 nights. I wrote an email to the management mentioning all the above and asking for compensation for my 2 hours waiting time and consequently missed lunch. It took them 8 days to reply my email with a complete unpersonalised 3 sentence email. Overall one of my worst hotel experiences.

Horrible experience. Best avoid this hotel. I was shut out of my room due to technical fault on my door, and due to the hotels’ unmanned reception I waited for 2 hours for someone to appear and help me access my room. Because of that I missed my friends gathering which was the main reason for me being in Berlin. The room was so tiny that you cannot store a luggage and when you think it can’t get any worse, there are many pannels with switches and they are so bright in the night (bright blue and blinking), one is even next to the bed’s head board, that I had to cover them with towels in order to sleep. It was like sleeping in a discotheque. In addition, the housekeeper came into my room twice without checking if someone is inside, she just opened the door and on one occasion I was completely naked in the room and was able to hide behind the bed sheets. I mean this is a complete invasion of my privacy. Also, they only offer cleaning service in the morning, so if you are here for a weekend and want to sleep in, your room will never be cleaned, at least mine wasn’t. If I didn't have to change room due to the door lock issue, as they had to break down the door, my room wouldn’t have been cleaned for 3 nights. I wrote an email to the management mentioning all the above and asking for compensation for my 2 hours waiting time and consequently missed lunch.Iit took them 8 days to reply with a complete unpersonalised 3 sentence email. Overall one of my worst hotel experiences.

This was my first visit to a hotel with no reception personnel. However, the instructions were good and I was able to check in on the machine and receive a room key. I speak some German, so that helped in following the registration instructions. The only complaint is that the door was left ajar on two occasions by the cleaning staff. It required a slight slam to get it to close properly. It is very convenient to public transportation, shopping and good. There was a great breakfast spot one-half block away.

Good Future-oriented Concept