伯爾尼Yangdol Dongtse-Tsokhim附近酒店

喜歡酒店的位置。但是,我們預訂了空調,但是我們的3個房間中的任何一個房間都沒有空調,所以非常令人失望。晚上非常熱,不舒服。

I must say, my recent stay at this establishment was tainted by the presence of an employee who seemed determined to mar an otherwise passable experience. Allow me to recount the unfortunate encounter with this particular member of the hotel staff, whose ineptitude and condescension left much to be desired. My ordeal began with the seemingly standard check-in time of 3pm. However, I was forced to entrust my luggage to their ”luggage room” due to this policy. Upon my return for check-in, I made the grievous error of inquiring about my luggage. The receptionist who had taken over displayed an insufferable attitude, insisting that I retrieve my own bags, as if I had been suddenly promoted to the hotel's porter. To make matters worse, I was informed that the air conditioning throughout the entire hotel was non-operational. This announcement was delivered in a manner befitting a stern warden, devoid of any apology or offer of compensation for this inconvenience. It was only after I mustered the audacity to request compensation that she begrudgingly muttered, ”I can offer you free parking,” as if this paltry gesture should suffice. Regrettably, this 'compensation' left much to be desired. When I inquired about the parking fee, which, unsurprisingly, was exorbitant at 18 CHF, I could barely contain my astonishment. At this juncture, the receptionist, dripping with condescension, remarked, ”Yeah, this is Switzerland here,” insinuating that I, a mere Belgian, should be grateful for their overpriced parking, as if it were some sort of privilege. It is worth noting that it is the guests who fund her livelihood, and a modicum of respect should be obligatory. As if this litany of incompetence wasn't enough, when I discovered that my EU plug was incompatible with Swiss electrical outlets, I had no choice but to return to the reception desk. Once again, the indifferent receptionist displayed a complete lack of interest in my predicament. She dismissively informed me that no adapters were available, and the sole adapter they possessed had already been claimed by another guest. Her apathy and unprofessional demeanor were profoundly disheartening. In conclusion, it is my sincere belief that this receptionist's woeful performance reflects poorly on the hotel's overall reputation. She embodies rudeness and ineptitude to such an extent that it is clear she is profoundly unsuited for a career in hospitality. I implore her employers to reconsider her place within the industry; perhaps a career outside of customer interaction, such as working in a factory, would better suit her temperament and capabilities. On a somewhat brighter note, I feel compelled to acknowledge that the other five members of the hotel staff I encountered were, without exception, lovely, warm, and highly professional individuals. It is a tremendous shame that this particular receptionist stood in stark contrast to her colleagues, as she was the sole staff member who appeared to be disinterest

the hotel it is pretty close to the train station and the center of the city, good service and rooms, unfortunatly the restaurant was close while i was there. nice old style hotel. Didn't like a lot the fact that the windows of the room were somehow connected to a common space.

瑞士如此令人驚歎的國家,有如此可愛的ppl,但這家酒店是最糟糕的!接待處的工作人員在Ibis和Novotel(兩者都)非常不專業。無論何時你請求任何幫助,他們甚至不會試圖幫助你,主人是更糟的。接待處的女孩在諾富特只是粗心,她會看着你,因爲你不得不處理你的問題。沒有適配器,甚至無法爲手機充電。我們入住的時候,在這裏甚至在村莊住了7家以上的酒店,都是適配器。好吧,這不是主要問題。Novotel的商業中心是無用!您無法下載,退出保存發送到您自己的電子郵件,因爲他們阻塞系統,好吧,那我爲什麼需要商務中心?!所以我們只是在那裏坐了1個小時,並不明白問題,而接待處的傢伙說是的,這就是它的方式。不管怎麼樣,不管怎麼樣,因爲到處都有一位優秀的員工,他確實值得在酒店工作。像Janine & Tanzine這樣的員工(我希望拼寫正確)只是我們逗留期間遇到的這些事情的天使和新鮮空氣。他們一秒鐘就解決了我們的問題,那就是我們來到一個你什麼都不知道的國家時要找的主人。謝謝你們,搖滾明星!(兩人都來自Novotel)阿布·拉班家族。

Best hotel and excellent staff loved their hospitality, Mini Bar service and Breakfast menu. Fresh Smoked Salmon and Croissant was always my Favorite. Also City pass, Welcome drinks and Internet service was just perfect. Me and my family had a real good time

Stayed in this hotel for two weeks during my official visit in Switzerland. Located just opposite to Schonegg Tram stop, this hotel is just 10 mins from Bern Bahnof (Railway Station). This is an old design hotel with all modern amenities. The staff at the reception are polite helpful. The room which I got was at the end of the corridor which was quite small in terms of width. The bed was also quite small. The room was giving a vibe of coziness though. The bathroom was neat and clean but was small The hotel has an in house restaurant located in the first floor. Overall the food in the menu were quite expensive. The room rent didn’t include complimentary breakfast so the breakfast was also quite expensive ( 7.5 CHF for express and 19.5 for Buffet) Positives 1. Courteous Staff 2. Free High speed Wi Fi 3. Complimentary Public Transport pass 4. Clean and Hygienic room 5. B’ful view from the window 6. Check In and Check out was smooth Negatives 1. Small room 2. Items in the mini bar were quite expensive 3. Small bed 4. Air Condition in the room was bit confusing in terms of controlled heating/cooling

This hotel is a short bus ride from the main train station. The rooms are modern & ours was large. No one & no instructions on how to turn on the lights or operate the roll down shutters or anything else in the room. It was frustrating. There are large patio doors (no patio though) that open with electric roll down shutters. But our room faced busy train tracks & so leaving those doors open meant hearing VERY frequent train traffic late into the night & then starting again in the early morning. It wasn’t pleasant. Another thing to know about this hotel is the A/C is controlled & is central to the ENTIRE hotel and it’s not cool in the rooms🥵. There is NO adjusting it in your room or for your room 🥵. It is just what it is. We were advised to open our patio doors to get more air🤪. That would work if it’s cool outside AND there were not the train traffic! There is no ventilation fan in the bathroom and that just adds humidity to the room with no way to vent it. So this hotel is modern meets we don’t trust you. We would not stay here again & from now on even if the hotel says there is a/c we will have to ask the further question about who controls it & the temp.

熱情，房間也不錯，適合自駕入住，離市中心有點距離，性價比不錯，周圍也方便，超市飯店都有，下次再去還會選擇這裏

Wir verbrachten zwei Nächte in diesem Hotel in der Kategorie: Deluxe-Studio. Das Hotel liegt 150 m von der Bahnstation nach Bern entfernt. Die Bahn fährt tagsüber alle 22 Minuten bis in die Innenstadt zum Bahnhofsplatz/Spitalgasse für 14€ pro Person. Die Tiefgaragenplätze für 15€ pro Tag sind groß und vor dem Hotel gab es keine freien Parkplätze zur Verfügung. Per Self-check-in wurde eine Karte für das Zimmer zur Verfügung gestellt. Die Luftzirkulation in den Fluren bis zum Zimmer sowie auch die Luft im Deluxe-Studio war sehr ”abgestanden”. Da sich im Deluxe-Studio die Fenster öffnen lassen, ist die Luft schnell wieder frisch. Das Deluxe-Studio hat eine Größe von 27 m2 und viel Stauraum in einem großen Schrank. Das Bett ist bequem mit Blick auf einem großen Flat. Die Küche ist gut ausgestattet, auch ein kleiner Geschirrspüler ist vorhanden. Ein Schreibtisch steht direkt vor der Fensterfront mit Gardinen und Außenrollläden. Das Preis-Leistungsverhältnis wird erfüllt.