庫蘭加塔莊園(Coolangatta Estate Shoalhaven Heads)

Beautiful location. While I understand it is a historic property rooms were in need of maintenance. Sad and tired furnishings. Self checkin is a great idea but the property needs to provide better instructions and the self check in mechanism needs to work. Overpriced for basic accommodation.

Smooth after hours check in...an amzing history, beautiful location and spacious rooms. Cant wait to go back

Did not have the friendliest reception upon check in. Was told abruptly that the key would be in lock box outside the door. Did not work! Receptionist seemed put out by our presence. Door to room was near impossible to open and shut. Had to use my foot. Bed positioning was in direct sunlight and curtin did no provided relief. Also upon asking what time restaurant was open was told had a wedding party so not open to guests. Had to drive to another venue.

This is not a 4 star facility, it appears that there has been minimal maintenance in recent times. The AC had broken louvers which vibrated loudly making it useless, the TV worked for a maximum of 10 minutes, the front doors didn't lock properly and the back door couldn't be opened. The restaurant is only open Saturday nights and it appears that this is for the sole benefit of wedding parties. Staff are pretty thin on the ground although those we met in the winery were both friendly and efficient. Overall it was a very disappointing experience which we will not repeat.

The check in system was confusing and no staff contactable on site. No wifi facilities. Rustic property but it needs modern communication tools.

the property is remote, unstaffed and unsafe. No physical or other security arrangements, especially at night. I don't recommend anyone stay at this establishment, especially alone. No apparent support on offer or available

Poor service, room lacked amenities eg. power points, cold downstairs, Bed uncomfortable and no accessible reading light. Dinner was ok but terrible service - we weren't allowed to sit down until we presented a room key as evidence of our accomodation!!!

The place has been allowed to deteriorate badly with the room being substandard and primitive.

I really liked the historical buildings and beautiful landscape. However, the room had no good WiFi connection, no complimentary tea bags, no useful knife (only cheese knife), no proper ceiling light; and the only window could not be opened (stuck).