Richmond is one of a great 4 stars hotels in Istanbul. It has a perfect location with great condition.
The hotel is amazing, welcome area is spacious (unlike how you might think), rooms are nice and comfy.
I stayed with my wife (for our anniversary for 8 nights) and here comes the things that lowered its rating:
- daily housekeeping actually tidy your room without cleaning
- on entrance, you need to hold your bags for couple of stairs to reach the lobby
- the staff, well it’s a matter of luck. We had a very friendly staff at the welcome but ended up with a very unprofessional and disrespectful staff on the last day.
Just cause we didnt accept to take their €50 taxi to airport, receptionist left our bags on the side and didnt even call a taxi for us! We had to drag our bags all the way to marmara taxi (500 meters).
We can’t say we didn’t like staying there, but with that service, not much acceptable.
翻譯