I live in the town it’s located. And I booked it and called them to let them know it was a pool party for my daughter’s birthday. They heater on the pool was out and the water was freezing. The kids could only swim for about 10 mins and their lips were turning blue so they pulled it. They said the heater had been out for a couple of weeks. In my opinion, a professional establishment would have called and let me know so that I could make other arrangements for my daughters birthday. It was very disappointing. The staff did the best they could in the moment
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Michelle
入住日期 ต.ค. 2023
商務旅客
5.0/5
傑出
發佈於 28 ต.ค. 2023
Loved the open space when you come in the lobby. Staff was friendly and the room was really nice and comfy. Loved the little welcome on the tv screen for me. Lots of plug ins throughout the room if you needed to charge a dozen things at once! Shower was hot and relaxing! Had a little trouble with the bathroom door (heavy) but otherwise very clean looking.
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David
入住日期 มิ.ย. 2023
家庭旅遊
2.0/5
發佈於 18 มิ.ย. 2023
Receptionist was alone in a very busy hotel. She was stressed over whelmed and undertrained. Failed to provide correct information about rewards and failed to deliver fold out to room after chastising us that is was necessary due to 'fire code'. I don't blame her, she needed help. This is a nice property, management should do a much better of staffing...including management being present on a busy Saturday evening. Do better.
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Efrain
入住日期 พ.ค. 2023
家庭旅遊
2.0/5
發佈於 30 พ.ค. 2023
The Hilton system/software messed up my reservation, I was added under a strangers reservation and when I explain the situation the receptionist said her system showed me under the stranger and wouldn’t do anything about it. Just pointing to the system saying that’s what I says and she wanted me to agree to be under the strangers reservation. Very bizarre. Somewhat ruin the night since I wasn’t sure how the situation was going to be resolved as she gave me a room but seemed to be done with the situation so I wasn’t sure what she did behind the scene after being so adamant of not doing anything.
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Brian
入住日期 ก.พ. 2024
其他
5.0/5
傑出
發佈於 9 ก.พ. 2024
Gal was great at desk did not catch her name - long horn though. Best hotel in the area by a mile.
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Shelby
入住日期 ธ.ค. 2023
夫妻/情侶
5.0/5
傑出
發佈於 28 ธ.ค. 2023
This place is a must stay if you’re visiting Hays! It’s clean, quiet, the staff is friendly and the rooms are a great size.
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David
入住日期 ก.พ. 2024
其他
5.0/5
傑出
發佈於 20 ก.พ. 2024
On the way to Colorado and found this to be an excellent, clean and quite hotel.
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Tyler
入住日期 ธ.ค. 2023
夫妻/情侶
5.0/5
傑出
發佈於 17 ธ.ค. 2023
With honors it’s nice to check in and out without used desk. Phone for door card worked great
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Bridget
入住日期 ธ.ค. 2023
家庭旅遊
5.0/5
傑出
發佈於 28 ธ.ค. 2023
Was a bit surprised that breakfast was $10 for an adult but otherwise the hotel was great.
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Julia
入住日期 พ.ย. 2023
家庭旅遊
5.0/5
傑出
發佈於 26 พ.ย. 2023
We always stay at this Hilton when visiting family in Kansas. They are pet friendly, they have a nice bar, and the restaurant is open for breakfast and dinner. Will always come back here. ❤️
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Justin
入住日期 ม.ค. 2024
商務旅客
5.0/5
傑出
發佈於 18 ม.ค. 2024
Staff was fantastic. Extremely friendly. Clean room. Gym equipment was top tier.
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Kori
入住日期 ต.ค. 2023
夫妻/情侶
5.0/5
傑出
發佈於 24 ต.ค. 2023
We were so happy with this hotel! The staff was all so friendly… the breakfast was so good… it was very quiet… everything was clean. 10/10 would stay again.
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Debbie
入住日期 ก.พ. 2024
其他
5.0/5
傑出
發佈於 12 ก.พ. 2024
Love this hotel in Hays, KS. It's quiet, very clean, great beds.
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Jessica
入住日期 ต.ค. 2023
其他
5.0/5
傑出
發佈於 9 ต.ค. 2023
The whole hotel was welcoming and warm. A great mix if modern and cozy. My room was clean and comfortable. Will absolutely be bax