Um lugar espectacular que vale a pena conhecer, calmo, comida boa, clima super agradável. Fica a +/- 200 km da cidade de Maputo e o acesso até la é bom. Não necessita de 4x4. A água do mar é quente, tem próximo um mercado onde pode encontrar mariscos frescos caso pretenda cozinhar em casa, isto é, em San Martinho também tem casas para alugar e pode confecionar as suas refeições, no mercado também encontrar vestuários, cangas bonitas entre outros.
翻譯
訪客
入住日期 2024年9月
家庭旅遊
10/10
傑出
發佈於 2024年10月16日
Отличное место для отдыха семьями. Мы остановились в отдельном домике и места всем хватило за глаза (5 взрослых и 3 детей). В доме четыре разных спальни с кондиционером, две из которых со своим санузлом, отдельный санузел, полностью оборудованная кухня, телевизионная комната с домашним кинотеатром и большая веранда с браем и бассейном. Персонал ненавязчиво убирает каждый день - меняют белье, моют полы и посуду, чистят бассейн, веранду и брай. В гостинице большой набор развлечений: общий бассейн, тренажерный зал, игровая комната, катание на водных лыжах, банане и ватрушке, аренда катамаранов и каяков. За отдельную плату можно организовать морскую рыбалку или посмотреть морских черепах. Цены очень умеренные, абсолютно все с лихвой стоит заплаченных денег и в день отъезда появилось стойкое желание вернуться сюда еще раз.
翻譯
訪客
入住日期 2023年4月
家庭旅遊
2.0/10
發佈於 2023年5月10日
Eu e minha esposa passamos pelo restaurante para almoçar. De início fomos bem atendidos, porém entrou um mosca na bebida da minha esposa, opa o copo já estava abaixo de metade, então nem sequer pedimos a troca. Tudo se estraga quando me servem uma cerveja no copo, nem 1 gole dei, entra lá uma mosca, eu na maior naturalidade chamo o servente que leva o copo para o bar, que estava mesmo atrás de nós. Do bar ouve-se uma voz indignada a dizer que fazer a troca não é problema dele, ele não tem nada a ver com isso. A conta veio e lá estava aquela cerveja que não bebi. Simplesmente de lamentar, é de um nível de pequenez deplorável. Eu e minha família nunca mais iremos lá, e irei partilhar a história com meus amigos. E sempre que me falarem desse local, partilharei esta história. Uma autêntica vergonha, nos dias de hoje agir-se desta forma… por 180.00 MT, não sei quantos clientes irão perder.
翻譯
來自住宿之回應: Olá Matola, obrigado por compartilhar seus comentários sobre sua experiência recente em nosso restaurante. Isso definitivamente não reflete o serviço que pretendemos oferecer aos nossos clientes. Encaminhamos seus comentários à gerência para garantir que a experiência do cliente seja continuamente aprimorada. Nosso objetivo é garantir que cada hóspede que visita nosso estabelecimento tenha uma experiência excepcional a cada vez, e lamentamos profundamente que não tenha sido o seu caso. Podemos entender suas frustrações e agradecemos por chamar nossa atenção. Certamente nos esforçaremos para usar seus comentários para garantir que cada um de nossos valiosos hóspedes receba o serviço de alto nível que eles esperam de nós.
訪客
入住日期 2023年2月
家庭旅遊
8.0/10
很好
發佈於 2023年3月15日
Beautiful resort with family options as well as couples only options. Family option is self catering. Beautiful kitchen fully equipped, Dining room & lounge are comfortable too Outdoor dining option + bbq on patio. A small private pool. Unfortunately no WiFi included. This was disappointing. Bedding was not clean . Lots of sand in it and yellow stains. Had not been washed from previous use. The receptionist was quite rude when we requested for a late check out. They need to improve customer service and friendliness. Overall great place with beautiful beach and view. Well maintained.
翻譯
來自住宿之回應: Dear Guest, thank you for providing us your feedback. While we are glad that you liked our accommodation and facilities, we’re extremely sorry that some areas of your experience were not up to standard. Upkeep and cleanliness are very important to us, as we want our guests to have a top-notch stay with us. Our room service team is generally very attentive to guests’ needs, and prepares the room thoroughly for upcoming guests. This is very unlike us. Had we known of this, we would have gladly taken care of this right away. Nevertheless, we will definitely communicate your feedback to our housekeeping team. We have since addressed your concerns with our management team to ensure our guests are provided the best service when staying with us. We hope to have the pleasure of hosting you again in the future, so we can provide you an even better experience.
訪客
入住日期 2022年12月
夫妻/情侶
10/10
傑出
發佈於 2023年1月31日
The hotel is indeed exceptionally beautiful. I regret that we were visiting so many places in Mozambique & we left Bilene & beautiful San Martinho Hotel for the last two days. My next visit there will be longer. Armando at reception was warm, patient & efficient. The staff were so humble & accommodating. The new manager was always present, ensuring that guests were happy. The food was delicious. Both my husband & I enjoyed the meals. The beauty of this hotel is indeed unmatched. I was on cloud 9 when I saw the place. I honestly did not want to leave. It is a place designed for rest & relaxation.
翻譯
訪客
入住日期 2022年12月
夫妻/情侶
2.0/10
發佈於 2023年1月31日
One more terrible experience, rude security at the gate, shouting because he couldn’t speak with his own team regarding our friends expecting us inside. End up not being able to meet our friends because he could not contact his colleague (not replying at radio) and started shouting at us.
翻譯
訪客
入住日期 2022年12月
商務旅客
10/10
傑出
發佈於 2023年1月31日
I had the privilege of staying in the Hotel Unit. Incredibly clean. Fresh towels and housekeeping done daily. Beautiful bathroom. Loved the private patio and direct access to the pool. Excellent stay. Warm and friendly staff
翻譯
訪客
入住日期 2024年12月
其他
10/10
傑出
發佈於 2025年1月2日
From arrival to departure, our experience and treatment from the staff was exceptional and amazing. Breath taking views, peaceful and quite. Everything about this place was just Heaven. They could upgrade their pillows but other than that everything was perfect.
翻譯
Valencia T
入住日期 2024年5月
家庭旅遊
8.0/10
很好
發佈於 2024年6月18日
Spacious rooms,bright colors and comfortable surroundings Beautiful and warm welcome at the reception. I'm definitely going to invite friends to come experience this place The staff is friendly and more secure We also enjoyed the pools,gym and games room.
翻譯
來自住宿之回應: Hi Valencia, thank you for your great feedback. Indeed, the sandy shores and soothing waters are always magical . Similarly, our units are designed for maximum comfort and relaxation, and we're delighted that this was the case for you. Looking forward to your next visit and creating more wonderful memories together!
訪客
入住日期 2024年9月
家庭旅遊
6.0/10
發佈於 2024年10月16日
Great place.setting and amenities.but in my entire stay no management or staff checked up on us.is all in order.for a normal place it would have sufficed but for the calibre of this place and pricing i guess that was a oversight from the resort. Also no1 told us the place is under construction so no kids slide which they made me bring them for.also our privacy was highly messed wit all dodgy traders settling in front of our room. And a major -ve is the roudy neighbours in so close proximity wit blarring music etc so our ladies dont have much privacy like b4 on seaside. A +ve is the guards are a great help especially Alto in giving us guidance and assistance.highly appreciated wen no1 of the resort is nearby
翻譯
訪客
入住日期 2024年9月
家庭旅遊
4.0/10
發佈於 2024年10月16日
We stayed at San Martinho Beach Club in December 2014 for a week and although it is certainly a great location with spacious and modern units you don't want to be there when it rains. Our unit's roof leaked every time it rained, to the extent that 2 of the 4 rooms were uninhabitable for several of the days we were there. The attitude of the resort manager also left a lot to be desired and she was not incredibly helpful or sympathetic when the issues were pointed out. We chatted to several other residents at the time who also confirmed that their units were leaking. There were clear signs in the units we looked at that there had been leaks previously. Only when pushed did they consider making alternate arrangements for myself and my family, but frankly the situation was handled poorly and certainly ruined our stay there. When you go with your family and pay for a 4 bedroom house and then are only able to use 2 of the 4 rooms due to leaks it is certainly far from ideal. Even the house in the estate we were offered for the one night, as our unit became uninhabitable due to the stench, was leaking. Out of desperation the one day I asked the resort manager if we can't stay in her house as we clearly could no longer stay in the unit we were in, and she commented that her roof was leaking too. The cleaning and security staff were all friendly and well mannered.
翻譯
訪客
入住日期 2024年9月
家庭旅遊
2.0/10
發佈於 2024年10月16日
We have been here 3 nights so far and eveynight has been parties. Outside people arrive in taxis . Definitely don't feel safe here. These are 4 sleeper rooms but there are sometimes 15 to 20 people in a unit !!! Music carries on until 3am . Disgusting behavior. Definitely not for families and that's why we came here and paid the premium price we did. Service is not great either. Management cannot be found after 5pm.
翻譯
Surene d
入住日期 2024年6月
家庭旅遊
10/10
傑出
發佈於 2024年7月22日
It was our second visit, and once again cannot wait to return Lovely units, clean, quality bedding Pools were sparkling clean Perfect location Friendly staff Activities reasonably priced Bit pricey, but worth it We will be back again (and again)
翻譯
來自住宿之回應: Hi Surened2024, thank you for your fantastic feedback. It's truly gratifying that you're already planning to return, and that our commitment to an immaculate holiday experience ticked all the right boxes for you . We understand that our pricing reflects the value we aim to deliver, and we look forward to welcoming you back to our piece of paradise!
訪客
入住日期 2024年6月
其他
4.0/10
發佈於 2024年7月4日
The rooms were mouldy, so much so that I had to go an buy air freshener that made no difference. The linen were so thin that were holes in and full of hairs and stains. The restaurant was overpriced and you do not even get asked how you want your steak done. All in all a terrible experience.
翻譯
JMLH77
入住日期 2024年2月
與好友旅遊
2.0/10
發佈於 2024年3月2日
We were 4 that all ordered steaks and I seldom send food back, I did it 3 times and itcame back wrong all 3 . Their cocktails are OK as long as you order a GT. Their margarita had ice in it and it feels like there is no consistency. The staff is great though.
翻譯
來自住宿之回應: Dear Guest, we sincerely apologise for the disappointing experience you encountered at our restaurant. This falls short of our usual standards of excellence, and we appreciate you bringing it to our attention. Rest assured, we will address these concerns with our culinary team to ensure consistency and accuracy in our offerings. It's heartening to hear that you found our staff to be great, and we will continue striving to provide exceptional service in all aspects of your visit. We hope for the opportunity to restore your faith in our resort and offer you a more enjoyable dining experience in the future. Thank you for your valuable feedback.