JC馬克酒店

Disappointing Stay – Poor Maintenance & Service We were first given a room where the TV speakers didn’t work. Only after speaking directly with the manager was I offered a room change, which should have been addressed more promptly by the staff.The property is in serious need of renovation. The room flooring near the toilet was warped, which gave the room a neglected and unhygienic feel. On top of that, the hot water shower was not actually hot — only lukewarm, which made for an uncomfortable experience. Also, there was a strong unpleasant odour from the carpet at the lift landing. The one positive was the maintenance staff. Maxim, in particular, was more sympathetic and helpful than the front desk. He was the one who offered to bring us a new key card for the replacement room, which I appreciated. Overall, a disappointing stay – the hotel urgently needs to improve both its facilities and service responsiveness.

三星级酒店，但看起来很高级 - 床很舒服，提供四个枕头，床单干净 - 浴室里有内置音响（这家酒店的亮点！！！），还提供HDMI线 - 卫生间非常宽敞 - 有迷你冰箱 - 网络连接良好 - 毛巾闻起来很干净 在这里住得很愉快，强烈推荐

房間很寬敞，而且離餐廳很近。推薦商務旅客入住。

房間很好，地點很好，接待人員也很好

我入住時，房間裡瀰漫著一股難聞的煙味。我要求換房間，但前台告訴我所有房間都已訂滿。一位工作人員臨時用了室內噴霧，並告訴我他們無法控制客人在房間裡吸煙。然而，後來我發現，煙味其實是從其他房間飄來的，因為入住期間，我斷斷續續都能聞到從浴室飄來的難聞的煙味。希望酒店管理層能夠調查此事。

非常感謝你們幫我升等到套房 超大舒適的特大床－太喜歡了！ ！ ！ 房間很寬敞，還有廚房 淋浴水壓很大——太喜歡了！ ！ ！ 房間很安靜🫰🏻 謝謝！ ！ ！

第二次入住此飯店。位置非常好，房間很乾淨，氣味很好。