We went to this Hotel based on a close friend's recommendation who has been a regular visitor to Santiniketan but never really stayed here, must be a lore from the past, but we went there ignoring all the review comments, hoping things couldnt be really bad, after all, all we needed was a neat and clean room and the prices were quite high for 2 nights. First I made a wrong booking for 2 BR and to change that to 3 BR had to make numerous calls, since the online thing doesnt work, then when we went there, we realized there is a huge property, type like a resort of country bungalows, huge ones but with only 1 person for service and we were the only guests in 20+ days; there were lizards and roaches, there was a great jacuzzi sort of shower, but it didnt work, every single thing we ordered was damn fresh, because even the tea, biscuits had to be procured to be served; very handicapped or senior unfriendly, every room, we had to climb 4-5 steps; the dining room was like a dark and old place and we were the centre piece; it was a very pathetic stay and pathetic service, the manager wouldnt ever come, so no business, so hardly any staff, and no service, so no guests and no business, its caught in a loop, but a really lovely resort fallen into dilapidated conditions, sad story, but definitely not recommended, since there are really good hotels at the same or lesser price, right in the centre
極好
5 評價