Pretty standard Premier Inn Experience. Caitlyn was fantastic, really attentive, friendly and helpful throughout the weeklong stay. Toni however seemed to have a hostile attitude every time I interacted with her… stark contrast to the rest of the team.
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訪客
入住日期 2024年2月
其他
5.0/5
傑出
發佈於 2024年3月22日
This was a amazing stay, the staff are so welcoming and helpful, especially if your from out-of-town. I stayed here with my family. Stacey was so kind and charming at check-in, it made us feel really welcome. As for the rooms, they are very clean, and bigger than I was expecting. The bathroom especially looked brand new. I would stay here again.
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訪客
入住日期 2024年2月
商務旅客
5.0/5
傑出
發佈於 2024年3月22日
The stay at Premier Inn Birkenhead is always very good. The staff are lovely - especially Staci who is one of the nicest people. Tommy is always super friendly as well. I always feel very welcome when staying here and feels more like a local hotel than a chain.
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訪客
入住日期 2024年2月
其他
5.0/5
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發佈於 2024年3月19日
We havnt stayed over as we live local so can't comment on the rooms but come for breakfast oftern (every month) with my children including our newborn. We have always had a lovely experience with staff, food has always been good and fits us all with fussy children and a vegetarian. Shout out to Stacy who was mega friendly and helped us in anyway needed.
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訪客
入住日期 2024年2月
其他
3.0/5
發佈於 2024年3月15日
The staff were nice the room fairly clean and comfy if showing it’s age a little, the evening food was good but breakfast was terrible. The eggs were rubbery, everything was completely cold and miserable and the orange juice was cordial not real. The tea was good, oh yes, I made that!! I’ve stayed in lots of Premier inns and the breakfast is why I keep coming back! Mmmmmmm!!
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入住日期 2024年2月
其他
5.0/5
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發佈於 2024年3月11日
Nice clean, quiet rooms. Great location for Hamilton Square train station and the Mersey Ferries. Had an amazing check-in experience with Staci. All the staff were very friendly and helpful. I checked in with Staci as a guest and checked out the next morning as a friend
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入住日期 2024年1月
獨自旅遊
5.0/5
傑出
發佈於 2024年2月26日
You won’t find a warmer welcome in Liverpool than here, especially when Stacey is on reception! You feel like you’re staying with friends. Nothing is too much trouble for Stacey, she remembers everyone’s name and is just so kind. Keiron the chef is great and the manager is also really friendly. I stay regularly with work and hotels often feel so impersonal when you’re travelling alone. Not here! Thanks guys!
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入住日期 2024年1月
與好友旅遊
5.0/5
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發佈於 2024年2月20日
We had booked the Premier Inn to attend a wedding reception in Birkenhead, and we immediately were welcomed by Staci who was both warm and welcoming. As we checked in, she asked us about our journey, asked if this is our first time in the town and gave us local knowledge and recommendations, both in the hotel and locally for food. Staci, and the rest of the team really made an effort to make myself and my friends experience we will always remember. A credit to the organisation as the welcoming smiles sense of humour and attention to detail really made a great impression, and I would have no hesitation in recommending the Premier Inn brand anybody . Thank you guys for everybody that we interacted with you made us stay more pleasurable
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訪客
入住日期 2024年2月
夫妻/情侶
5.0/5
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發佈於 2024年3月4日
We have found the location of this hotel to be perfect for what we need, hotel room was comfortable and very clean. We didn't have breakfast this time but have found the breakfast to be good in the past although would like it to be a bit hotter as it was only warm last time we had it. Overall we enjoy staying at this hotel.
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入住日期 2024年1月
其他
5.0/5
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發佈於 2024年2月17日
Having stayed at the hotel for the last 3 nights I can honestly say the staff were amazing on all accounts! The rooms were lovely and clean with all you would expect from a few nights away. However, 2 real gems work at this hotel, Julie and Stacey! please may I nominate them both for staff of the year awards? From the arrival day to the leaving day, this dynamic duo could not do more for you to make our stay trouble-free. While there are a few tiny niggles, this is more down to the hotel pricing as I feel the bar tarrif was a little high, £14 for a small bottle of Lager, a bottle of sparkling Water, and a Large Glass of wine seemed a bit much. We are already planning our return trip in 4 weeks and hope to be reunited with 2 ladies we really could call friends, I understand there is a lot that goes on at a hotel and all the staff do an amazing job, but when you meet such a lovely pair of ladies who only have one goal of making you're stay perfect it makes all the difference. Ian and Dorothy Butler
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訪客
入住日期 2024年1月
家庭旅遊
5.0/5
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發佈於 2024年2月17日
Booked here as much cheaper than Liverpool City centre. Only £5 for 24hr parking!! And just short of £6 for day ticket on train to go into liverpool.....making it an absolute bargain at £44 for a Friday night! Staff are so friendly and went out of their way for guests. Highly recommend and will be returning. Thank you Birkenhead Premier Inn
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訪客
入住日期 2024年2月
商務旅客
5.0/5
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發佈於 2024年3月8日
The cleanest, friendliest premier inn I have stayed in and I’ve stayed in a lot. Big thanks to Stacie and her manager and the other staff who excelled in their welcome. I am looking forward to coming back. Great breakfast which was freshly prepared.
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訪客
入住日期 2024年2月
商務旅客
5.0/5
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發佈於 2024年3月1日
Excellent friendly hotel particularly Staci, who couldn't do enough to keep me and all the other guests happy! The evening meal and breakfast were very good , I believe the chef was called Kieran , well done to him.